Hays Travel - Deal Avis 

676
TrustScore 5 sur 5

4,9

62 High Street, CT14 6HE Deal, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information abou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

676 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(676)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

We often travel with P&O cruising and…

We often travel with P&O cruising and the manager told us if we see her she can give us a discount. We didn’t get a discount this time because the manager is on holiday when I asked the person helping this she said they haven’t got a manager only the manager on holiday so I didn’t get my discount and I’m not pleased about that

31 mai 2026
Logo de Hays Travel - Deal

Réponse de Hays Travel - Deal

Dear Mr Neville,

Thank you for taking the time to share your experience with us.

Unfortunately, our Branch Manager was on her scheduled day off, and as a result we were unable to obtain authorisation for the discount at that time.

We appreciate your loyalty and would like to thank you for choosing Hays Travel. We value your continued custom and hope to assist you again in the future.

Kind regards,
Hays Travel Deal

Noté 5 sur 5 étoiles

Millie is exceptionally great to book…

Millie is exceptionally great to book with .
Understanding your requirements.
Listens and works hard to find you the best deals.

7 juin 2026
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Réponse de Hays Travel - Deal

Emma,

We're so happy to hear we understood your needs and found great deals. We truly appreciate your kind words!

Kind Regards
Hays Travel Deal

Noté 4 sur 5 étoiles

Very Professional

Millie was very professional and friendly and listened to our requirements.
She searched for the best options and manage to get us in the hotel we wanted.

6 juin 2026
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Réponse de Hays Travel - Deal

Gareth Ivory,

We're so pleased to hear about your positive experience! Thank you for sharing your kind words; we truly appreciate your feedback.

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Roxie superb polite v profesional keen…

Roxie superb polite v profesional keen to understand all my wants. Left the store v happy

2 juin 2026
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Réponse de Hays Travel - Deal

David,

Thank you for your wonderful review! We are so pleased to hear you had a great experience with us.

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Happy experience with Hays Travel

Our travel agent Daisy was very professional in all aspects of our booking. She was a very pleasant young g lady and helped to complete our booking on a cruise.

24 mai 2026
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Réponse de Hays Travel - Deal

Hello,
Thank you so much for your kind words and for booking with me at Hays Travel. I hope you have a lovely time on your cruise and I can't wait to hear all about it!
Best wishes,
Daisy :)

Noté 4 sur 5 étoiles

.Sue holiday

Good service but really understaffed. Only two girls doing everything,nevertheless they did a great job.

28 mai 2026
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Réponse de Hays Travel - Deal

Hello,
Thank you so much for taking the time to leave a review! We really appreciate the kind words and feedback. We hope you have a lovely holiday!
Best wishes,
Roxie :)

Noté 5 sur 5 étoiles

Have used Hays Travel in Deal on many…

Have used Hays Travel in Deal on many occasions.
Daisy is a consummate professional who knows her job and nothing is too much trouble when booking a holiday. Thank you Daisy for yet another perfect great experience.

31 mai 2026
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Réponse de Hays Travel - Deal

Hello,
Thank you for your kind words and for booking with me at Hays Travel. It is always a pleasure to see you both. Thank you for your continued trust and loyalty.
Best wishes,
Daisy :)

Noté 4 sur 5 étoiles

A very special holiday booking.

This was our first experience of visiting Hays to organise a special holiday for 2027. We chose a river cruise, and were assisted by Roxie. She was extremely thorough, and the whole experience, culminating in the confirmation of our booking, was a real pleasure.

29 mai 2026
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Réponse de Hays Travel - Deal

Hello,
Thank you so much for your kind words and for booking with us at Hays Travel. We hope you have a wonderful holiday!
Best wishes,
Roxie :)

Noté 4 sur 5 étoiles

No complaints service was good

No complaints service was good

22 mai 2026
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Réponse de Hays Travel - Deal

Andrew,

We're glad you enjoyed your experience. Thank you for your feedback!

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Millie was helpful

Millie was helpful, knowledgable and a lovely person to deal with. She was just as excited as we are for our holiday. Would highly recommend.

24 mai 2026
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Réponse de Hays Travel - Deal

Nikki,

We're so pleased to hear our colleague made your holiday booking experience enjoyable and exciting! Thank you for your kind words.

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Booked our cruise holiday with Sophie

Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information about the ports we would be visiting. Would have no hesitation booking with her again. Would highly recommend. Thank you for your wonderful service.

16 mai 2026
Logo de Hays Travel - Deal

Réponse de Hays Travel - Deal

Hello,

Thank you for your wonderful review and for booking with us at Hays Travel! We are so pleased to hear about your positive experience with us. We appreciate your kind words and we hope you have an amazing time!

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Service was exceptional

Service was exceptional. Fully engaged,helpful and professional.

22 mai 2026
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Réponse de Hays Travel - Deal

Malcolm,

Thank you for booking with us at Hays Travel! We're so glad you had a great experience! We appreciate your kind words.

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

I always have the best service and…

I always have the best service and feedback from Hays Travels in Deal kent never to much trouble infact MILLIE one of the girls I’ve Dealt with for years now and she is the nicest person I’ve ever met EXCELLENT 🤗

15 mai 2026
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Réponse de Hays Travel - Deal

Hello,
We are so happy to hear you consistently receive excellent service! We appreciate your kind words and loyalty. Thank you for your very kind review!
Kind Regards
Millie

Noté 5 sur 5 étoiles

Very good guidance and help with booking

Very good guidance and help with booking

6 mai 2026
Logo de Hays Travel - Deal

Réponse de Hays Travel - Deal

Hello,

Thank you for booking with us at Hays Travel! We appreciate your kind words and we are so happy to hear that we were helpful with your booking and provided good guidance.

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

Sophie the manager she always goes…

Sophie the manager she always goes above and beyond to find us the perfect destination, researching before she presents it to us. Always makes sure that we get value for money. She’s also a great asset to the store in our opinion

12 mai 2026
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Réponse de Hays Travel - Deal

Hello,

Thank you for your lovely review and for booking with us at Hays Travel! We hope you have a lovely holiday :)

Kind Regards
Hays Travel Deal

Noté 5 sur 5 étoiles

The staff listened to what you wanted…

The staff listened to what you wanted and were efficient in booking the holiday. They checked everything was ok before confirmation

12 mai 2026
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Réponse de Hays Travel - Deal

Hello,

Thank you for booking with us at Hays Travel and your lovely review! We hope you have a lovely time away :)

Best Wishes,
Hays Travel Deal

Noté 5 sur 5 étoiles

Good Holiday booking

Very helpfull nothhng to much trouble explained every detail of the booking and checked we were happy with everything

7 mai 2026
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Réponse de Hays Travel - Deal

Hello,
Thank you for your lovely review and for booking with us at Hays Travel. We hope you both have a lovely time away!
Best wishes,
Hays Travel Deal

Noté 5 sur 5 étoiles

Winter holidays

My visit to Hays travel was a great experience
Sophie welcome us and with her experience and knowledge we were able to turn our ideas into a reality

30 avril 2026
Logo de Hays Travel - Deal

Réponse de Hays Travel - Deal

Hello,
Thank you for your lovely review and for booking with us at Hays Travel!
We are so glad to hear we turned your ideas in reality and we hope you have the best time!
Best wishes,
Hays Travel Deal

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