Karen was, as usual, extremely, patient and very helpful. She found us the exact villa where we wanted to go. And the best fights at the right times. Will defiantly be coming back next year.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Voir plus
L'entreprise a répondu
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Voir plus
L'entreprise a répondu
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
334 Goring Road, BN12 4PD, Goring, Royaume-Uni
- 01903 241221
4,9
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very happy being there
I was very happy being there, I only wanted insurance for a holiday.
As all's way's friendly and helpful, may be next time, I'll book a holiday with you. Thank you for your help, and I will see you soon.
Thank's Richard Albon...x
14 septembre 2025
Réponse de Hays Travel - Goring
Thank you for your lovely feedback!
Réponse de Hays Travel - Goring
Thank you for your kind feedback :)
Laura was very professional
Laura was very professional
And helpful with some good advice
3 septembre 2025
Réponse de Hays Travel - Goring
Thank you for a lovely review. Laura
Réponse de Hays Travel - Goring
It was a pleasure, Megan
Absolutely sterling service from Laura
Absolutely sterling service from Laura, no web search was to much & we came in with our own holiday details.brilliant service and very smooth package from hayes travel
17 août 2025
Réponse de Hays Travel - Goring
Thank you for completing the survey and for your kind words about the service you received from Laura whilst booking your holiday.
Réponse de Hays Travel - Goring
Thank you for taking time to complete the survey and that you were pleased with the help Megan gave you booking your holiday, karen
Réponse de Hays Travel - Goring
Thank you for taking time to complete the survey, karen
Réponse de Hays Travel - Goring
Thank you for your lovely feedback!
Réponse de Hays Travel - Goring
Thank you for your kind feedback. Glad you were happy with the service :)
The lady at Hayes was very helpful
The lady at Hayes was very helpful . ended with exactly what we wanted for our cruise. We have been coming to Hayes for quite a few years & the out come is ways good
9 août 2025
Réponse de Hays Travel - Goring
Thank you for your feedback!
Very helpful and knowledgeable staff
We had a very good experience with Megan at the Goring branch. She was very helpful, friendly and knowledgeable. She helped us find the right holiday to suit our needs and budget and we didn’t feel hurried into making our decision. She was incredibly patient as we looked at a number of options and she was good at asking us if we had any more questions.
9 août 2025
Réponse de Hays Travel - Goring
Thank you for your lovely feedback!
The lady we're dealing with (Laura) is…
The lady we're dealing with (Laura) is very helpful, she carefully listens to what we say and tries to match the holiday to our requirements.
8 août 2025
Réponse de Hays Travel - Goring
Thank you for completing the survey and that you were pleased with the service Laura gave you for booking your holiday, Karen
Laura did not only find a holiday…
Laura did not only find a holiday according to our budget and specification, she was also professional, patient and non judgemental in dealing with hard to please clients.
7 août 2025
Réponse de Hays Travel - Goring
Thank you for your feedback!
Réponse de Hays Travel - Goring
Thank you for completing the survey and your kind words, Karen
Friendly and amazing service
2 août 2025
Réponse de Hays Travel - Goring
Thank you for completing the survey and that you were please with the service you received
First Hand Account
It was really helpful that Megan had very recently been on the cruise ship we will be staying on, as she was able to give us a first hand account of her experience. This gave us confidence that we were choosing the right accommodation on board & she also shared her personal videos with us which was so helpful.
22 juillet 2025
Réponse de Hays Travel - Goring
Thank you for taking time to complete the survey and that Megan was able to pass on her knowledge of the ship, thank you Karen
Very helpful and knowledgeable staff as…
Very helpful and knowledgeable staff as always
20 juillet 2025
Réponse de Hays Travel - Goring
Thank you for taking the time to complete the survey and for your kind words
The young lady that dealt with us was…
The young lady that dealt with us was most informative and extremely helpful indeed. An asset to you company.
17 juillet 2025
Réponse de Hays Travel - Goring
Thank you so much for your lovely feedback, I am so glad I was able to assist! - Megan :)
Helpful and well-informed
Karen was friendly, efficient and most importantly was available at 5pm when we turned up in person! We had earlier booked a cruise over the phone very smoothly and quickly.
15 juillet 2025
Réponse de Hays Travel - Goring
Thank you for your lovely feedback.
Karen at Goring branch was extremely…
Karen at Goring branch was extremely helpful and everything was confirmed and sent by email within a few minutes. Received flight details this morning.
Great service!
15 juillet 2025
Réponse de Hays Travel - Goring
Thank you for your lovely feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.