Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We went in to talk about our upcoming cruise and decided to book for Menorca. Alayna was great as are all staff. Very helpful and got holiday at price we thought great. We'll be back to book more hol... Voir plus
L'entreprise a répondu
Jacqueline is always a delight to book with. She is so knowledgeable and takes care of everything for you which makes it a pleasure to book knowing you are in good hands.
L'entreprise a répondu
We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... Voir plus
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
58 Hamilton Way, PA15 1RH, Greenock, Royaume-Uni
- 01475297022
4,9
Excellent
826 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff made us feel welcome and relaxed…
Staff made us feel welcome and relaxed . And explained everything about the process.
11 juillet 2026
Réponse de Hays Travel - Greenock
Thank you for such a lovely review and for booking with us :)
Once in a lifetime holiday
Popped into Hays Travel on Thursday afternoon and went back in Friday afternoon as I said i would, the staff were brilliant, very helpful and knowledgeable in their job, any questions we had it was answered, only thing that I could say was, within the previous day then Friday afternoon the price had gone up over £200.00 pp, which put a strain on our budget, my son has Cerebral Palsy with additional support needs, so there's no way I could say no to the holiday as he was sitting with me, if it had been the same price as shown on Thursday would've been happier, but was to it was a live system the prices keep changing
18 juillet 2026
Réponse de Hays Travel - Greenock
Thank you for your great review Jean! yes unfortunately the prices had changed as it is a life system as you know :)
Alayna was very friendly and called…
Alayna was very friendly and called the hotel to see if flumes and slides where going be opened in month of april she went above and beyond
15 juillet 2026
Réponse de Hays Travel - Greenock
Thank you so much for the great review! and thank you again for booking :)
The service was excellent and the staff…
The service was excellent and the staff were very helpful
15 juillet 2026
Réponse de Hays Travel - Greenock
Thank you so much for your great review and thank you for booking with us :)
The staff at hays Greenock are so…
The staff at hays Greenock are so helpful and always have a welcoming smile I wouldn't go anywhere else now
12 juillet 2026
Réponse de Hays Travel - Greenock
Thank you so much for such a lovely review! It was fab to get you booked up again.
I went in to hays with 0 plans of were…
I went in to hays with 0 plans of were I wanted to go. Spoke with alayna who was amazing and went through every option covering almost every destination known🤣 ended up settling on turkey as never been and wanted something new and hot. Will be back again for any holiday I go on. Alayna also booked my previous holiday too.
6 juillet 2026
Réponse de Hays Travel - Greenock
Thank you so much for your lovely review! It was fab to get you all booked up again, Thank you :)
So we had great experience
So we had great experience, Alison the agent was so lovely and after a wee issue on our part, we did get our 1st holday booked for puerta del camren lanzarote 😍27days countdown is on and we are well happy 🫶
10 juillet 2026
Réponse de Hays Travel - Greenock
So glad you are all booked up .Have a fab time . Alison
Always very helpful go out there way…
Always very helpful go out there way to get you your perfect holiday and preferences couldn't ask for a better service
7 juillet 2026
Réponse de Hays Travel - Greenock
Thanks Mandy and for booking again.
I found it really easy to make my…
I found it really easy to make my booking with Hays travel. Jacqui was fantastic from the initial call through to the complete booking of my cruise holiday.
30 juin 2026
Réponse de Hays Travel - Greenock
Thanks James for booking again we appreciate it.
Very professional and helpful.
5 juillet 2026
Réponse de Hays Travel - Greenock
Thanks for your lovely feedback & for booking with us . We really appreciate it !
Personal knowledge of my requirements…
Personal knowledge of my requirements and previous bookings made within the branch, allowed the manager Jacqueline to book my exact requirements once again.
5 juillet 2026
Réponse de Hays Travel - Greenock
Lovely feedback - thank you. We appreciate you booking again !
Réponse de Hays Travel - Greenock
Lovely Anne - we appreciate your review. Thanks for booking again !
I was an extremely difficult customer…
I was an extremely difficult customer and the member of staff was so kind and helpful. She found me a great holiday which I was exactly what I was looking for but couldn’t explain. Thank you
29 juin 2026
Réponse de Hays Travel - Greenock
Thanks for booking with us - Eva
Very helpful staff member
Very helpful staff member - easy and straightforward booking process.
28 juin 2026
Réponse de Hays Travel - Greenock
I really appreciate you leaving me a great review - Alayna
Couldn't do enough 2 get my holiday i…
Couldn't do enough 2 get my holiday i asked for .Nothing was a bother .The travel agent was very pleasant and patient .No bad comments at all.
20 juin 2026
Réponse de Hays Travel - Greenock
I really appreciate you leaving me a great review - Alayna
Réponse de Hays Travel - Greenock
Thank you booking with us again . We appreciate your feedback - Mhairi
Réponse de Hays Travel - Greenock
Thanks for booking with us - Amy
Alison is always lovely and helpful a…
Alison is always lovely and helpful a lovely branch (Greenock) to visit.
20 juin 2026
Réponse de Hays Travel - Greenock
Thanks for the great review - Alison
Excellent ⭐️ Welcoming and friendly…
Excellent ⭐️ Welcoming and friendly staff always. I can be very indecisive and they have such patience and understanding of what a customer is looking for. They listen, and check accommodation and area is suited for those with mobility needs too. Thanks in particular to Alison who did my booking for me ⭐️
18 juin 2026
Réponse de Hays Travel - Greenock
Thanks for the great review - Alison
Service and good customer experience
18 juin 2026
Réponse de Hays Travel - Greenock
Thank you for your great review and for booking with us again - Alison
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.