Hays Travel - Hartlepool Middleton Grange Avis 

1 260
TrustScore 5 sur 5

4,9

190 Middleton Grange, TS24 7RR Hartlepool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... Voir plus

Noté 5 sur 5 étoiles

As always the best service. Kirsty is so efficient and knowledgeable. Hays Travel are very lucky to have her. I always recommend to family and friends.


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 190 Middleton Grange, TS24 7RR, Hartlepool, Royaume-Uni

  • 01429707279

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 260)

120 653 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always get helpful service

Always get helpful service, staff are genuinely friendly and always seem to go that extra mile, great staff great holidays

13 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Jacqueline,

Thank you so much for your wonderful review! We are absolutely delighted to hear that you consistently receive helpful service and find our staff genuinely friendly. It means a lot to us that our team goes the extra mile to ensure great holidays.

Kind Regards
Hays Travel Huyton

Noté 5 sur 5 étoiles

It was quick professional and easy was…

It was quick professional and easy was only there 30 mins thanks to Darren (Hartlepool branch)

23 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your comments, Darren will be so pleased with the feedback.

Noté 5 sur 5 étoiles
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback. We look forward to assisting you again. Thanks Julie

Noté 5 sur 5 étoiles

Lovley friendly staff

Lovley friendly staff

22 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely review it is very much appreciated. Thanks Maddison

Noté 4 sur 5 étoiles

Booking straight forward

Booking straight forward . Member of staff was very helpful, friendly and knowledgable.Updated us re tax on arrival to hotel, only criticism is we were not made aware we would also have to pay extra on arrival for air-con, WIfi and safe and didn't discover this until when reading reviews on arrival home 😟

20 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Good Afternoon ,

Thank you for your feedback. We are pleased to hear that our staff member was helpful and knowledgeable. We sincerely apologize for the oversight regarding the additional charges for air-conditioning, Wi-Fi, and the safe.

Kind Regards
Hays Travel Hartlepool

Noté 5 sur 5 étoiles

Great customer service

Great customer service

20 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hi Gary thanks for this review its much appreciated. Thanks, Kirsty

Noté 5 sur 5 étoiles

Thavyoung agent was very pleasant and…

Thavyoung agent was very pleasant and helpful throughout the booking helping to get the best possible deal to suit our needs

18 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hi Anthony thank you for this review it is much appreciated. Thanks, Maddison

Noté 5 sur 5 étoiles

Once again Alison at Hays travel…

Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison is very patient with us. We have booked a p&o cruise for next year with three cabins for 8 of us. Thanks Alison

19 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hi Diane, thanks for this review its much appreciated. Hope you have a lovely time. Thanks, Alison

Noté 5 sur 5 étoiles

Group cruise

Fay was very pleasant and helpful, the booking went very smoothly even though it was for a large group.
Will definitely use Hays Travel in future.

18 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback, its very much appreciated. Thanks Fay

Noté 5 sur 5 étoiles

Paradise

We have booked here numerous occasions very helpful and always find what im looking for

8 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hi John that's so much for this review it is much appreciated. Thanks, Julie

Noté 4 sur 5 étoiles

Kirsty and her team are fab…

Kirsty knows exactly what we want from a holiday cannot recommend her enough x

16 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for the fab review , hoping for 5 stars next time :)Kirsty

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and efficient service from start to finish.

16 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, the branch will be so pleased with the comments.

Noté 5 sur 5 étoiles

Kirsty Wilson is so helpful with all…

Kirsty Wilson is so helpful with all our bookings. She goes above and beyond. Always helpful and obliging.
Highly recommend Hays in Middleton Grange.
David & Christine Mountney.

13 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty

Noté 5 sur 5 étoiles

Always use Hartlepool store

Always use Hartlepool store, staff are brilliant and helpful, Kirsty helped us with our booking of a cruise, very informative, very helpful, always goes that extra mile, to meet our needs.

16 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty

Noté 5 sur 5 étoiles

Staff at Hartlepool are always…

Staff at Hartlepool are always friendly, knowledgeable and professional and offer positive advice.

16 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Kirsty

Noté 5 sur 5 étoiles

Hayes Travels -The best

The staff here are so helpful, friendly and always take their time to give the best service. Would not go anywhere else, I highly recommend

16 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback, its very much appreciated. Thanks Fay

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The lady was very helpful in finding us a city break. She explored numerous options for us and actually found somewhere that we probably wouldn't have thought of if we had just researched it ourselves.

15 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this review it is much appreciated. Hope you have a lovely time. Thanks, Julie

Noté 5 sur 5 étoiles

A very helpful and knowledgeable…

A very helpful and knowledgeable advisor- , a credit to your business.

13 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely review, it is very much appreciated. Thanks Abi

Noté 5 sur 5 étoiles

Had a very good day booking a holiday…

Had a very good day booking a holiday for early 2027.
Fay was fab, very informative , very helpfull with questions on 2 other holidays we are thinking about .

13 août 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your lovely feedback, its very much appreciated. Thanks Fay

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