Hays Travel - Hartlepool Middleton Grange Avis 

The staff here are so helpful, friendly and always take their time to give the best service. Would not go anywhere else, I highly recommend

Excellent service. The lady was very helpful in finding us a city break. She explored numerous options for us and actually found somewhere that we probably wouldn't have thought of if we had just researched it ourselves.

A very helpful and knowledgeable advisor- , a credit to your business.

Had a very good day booking a holiday for early 2027.
Fay was fab, very informative , very helpfull with questions on 2 other holidays we are thinking about .

Julie listened to the needs of us 4 older ladies and met our needs efficiently, courteously and with patience.

Darren was very helpful in finding my husband and I a holiday that was within our budget. He also booked our car parking at this visit. A freindly and professional service throughout. Thankyou!

Staff very helpful and patient while choosing which hotel would be best for me. Also gave me many price options. I think the young woman who helped was called grace she was very helpful and gave information about the city and what sights to see.

The service we received in your Hartlepool branch was second to none. Darren was very helpful and knowledgeable and couldn't have done any more to make the booking experience better.

Had to wait a while to be seen as both agents were on the phone

We went in to see what was available for our next holiday and we found exactly what we wanted. Big thanks to Darren for all his help once again

Great staff helpfull knowledgeable just great

5 star of kirsty as always wouldn't book with anyone else.
Knows what we want listens and is so professional

Great service as always, very helpful and always happy to help. Service with a smile and wouldn't book with anyone else

Agent Fay was very helpful and found my solo destination.

The communication and attention to detail were outstanding from Alison, our consultant from the Hartlepool branch,throughout the entire process. Nothing felt rushed throughout the booking process and we left feeling happy in our choice of holiday.

Staff with positive attitude swift booking process

Very friendly i got the perfect holiday within my budget

Personal experience,much preferred it to booking online which we usually do .very helpful and informative.we will definitely do it in the future.enjoyed the face to face experience.

Great booking experience Julie has been fantastic and nothing has been too much trouble for making amendments to our booking