Hays Travel - Hartlepool Middleton Grange Avis 

1 263
TrustScore 5 sur 5

4,9

190 Middleton Grange, TS24 7RR Hartlepool, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A massive thank you to Daz and all the team at Grange Hayes Travel, Hartlepool Market. ❤️ We wouldn’t book our holidays anywhere else! Daz is always so professional, friendly and attentive, and genu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again Alison at Hays travel Hartlepool has navigated us through our family holiday booking. It is difficult trying to arrange a holiday when everyone wants prices for different things but Alison... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Fay at the Hartlepool store found us a lovely holiday and within our price range and standard thank you 😊

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kirsty makes the experience of booking a pleasure.She is patient knowledgable and happy to change anything about your holiday to suit your needs.Always keeps you updated and makes sure you are happy w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 190 Middleton Grange, TS24 7RR, Hartlepool, Royaume-Uni

  • 01429707279

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 263)

121 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tilly was amazing

Tilly was amazing. Although still an apprentice she was very pleasant, helpful and knowledgeable.

8 mars 2026
Logo de Hays Travel - Hartlepool Middleton Grange

Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this lovely feedback, it is very much appreciated and i hope to assist you again. Thanks Tilly :)

Noté 5 sur 5 étoiles

Walked in and sat down discussed our…

Walked in and sat down discussed our needs and the options were given to us so easy

8 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your comments, the branch will be so pleased with the feedback.

Noté 5 sur 5 étoiles

Helpful from start to finish

From entering to leaving,everything was explained. The assistant was Darren,and he was very knowledgeable about what we were wanting to go on holiday. We were unsure about going to Zante ,with what is going on at the moment.He reassured us that we would be fine.

14 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, Darren will be so pleased with the comments.

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Once again we received fantastic service from all staff in Hays travel Hartlepool.
From the minute we started looking for a holiday to completion the help and support we were given was second to none and will definitely be using this company again for our next holiday.

13 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for the fab review . Hope you are looking forward to your hols . Kirsty :)

Noté 5 sur 5 étoiles

Great knowledgeable service.

The lady who helped us was attentive to our needs and we were able to book our coach break to Paris without any hassle.

5 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for the lovely feedback, its very much appreciated. Thanks Fay :-)

Noté 5 sur 5 étoiles

Greatatmospheret…

As always made to feel welcome and got a great deal

4 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks for the great review again . Kirsty x

Noté 5 sur 5 étoiles

Excellent

Excellent service

11 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this feedback, it is very much appreciated. Thanks Tilly :)

Noté 5 sur 5 étoiles

I always book my holidays with hays travel hartlepool

I always book my holidays with hays travel they have a first class team in hays hartlepool branch always get me the best deals possible for the holidays I pick a special thankyou to maddison she has now booked me 3 holidays in last year she is very friendly and professional and she always takes her time to find you a holiday that suites me with a lovely smile thanks again for booking my cruise hays travel

1 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you very much for this review it is much appreciated. Many Thanks, Maddison

Noté 5 sur 5 étoiles

Excellent service

Excellent service - friendly, attentive and patient as we went through each stage of the booking.

26 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you very much for this review Simon, it is much appreciated. Many Thanks, Maddison

Noté 5 sur 5 étoiles

Booking a cruise

Alison was very helpful and patient. Booking was a tricky process and she managed it well. We always book with her.

4 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for taking the time to write a review. I am glad we got your cruises sorted and you do not have to change cabins for your back to back cruise :-)

Noté 5 sur 5 étoiles

As always get a fantastic service

As always get a fantastic service

1 mars 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for taking the time to write a review. I am pleased you are happy with my service :-)

Noté 5 sur 5 étoiles

Great service

I contacted Hays at Hartlepool fir a quote on a cruise I was looking at, I told them what it was I wanted and they said they would have a look for me, and email me with the quote.
The quote was exactly what I wanted so we booked. All this was done without visiting the shop. Excellent service.

26 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your Lovely Feedback its very much appreciated, Thanks Fay

Noté 3 sur 5 étoiles

The lady that served me didn't know…

The lady that served me didn't know that the travel company had extended their special offers,I had to advise them of the fact. Apart from that every thing was done efficiently.

22 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Hi, thank you for the feedback. It was great to speak to you and to hear you were happy with the service you received . Kirsty

Noté 5 sur 5 étoiles

The guy who worked with us was very…

The guy who worked with us was very friendly and knowledgeable Great experience

20 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for your feedback, the branch will be so pleased with the comments.

Noté 5 sur 5 étoiles

What a lovely lady thank you for all…

What a lovely lady thank you for all your help booked two lovely holidays really listened to what we were looking for thank you so much x

28 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you for the lovely review it was my pleasure to book them for you . Kirsty

Noté 5 sur 5 étoiles

Kirsty is amazing so patient and…

Kirsty is amazing so patient and getting the very best prices. She is a credit to Hays.

27 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thanks so much for the lovely review, it will be a fantastic holiday . Kirsty

Noté 5 sur 5 étoiles

Tilly helped us emmencly especially…

Tilly helped us emmencly especially when I had the wrong dates and changed them quickly and swiftly for us

24 février 2026
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Réponse de Hays Travel - Hartlepool Middleton Grange

Thank you so much for this lovely feedback, it is very much appreciated. Thanks Tilly :)

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