I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Voir plus
L'entreprise a répondu
A lovely visit as always. Sat with Mel and got checked in for my upcoming holiday to Menorca, also got boarding passes and some euros. Then booked a ten day break to S'algar in Menorca for September n... Voir plus
L'entreprise a répondu
Warm friendly welcome. The holiday that we wanted was quickly found and Eloise discussed all the options and answered all of our queries. All our particulars were taken down and our booking was made... Voir plus
L'entreprise a répondu
Always use Hays now as they are so helpful and friendly. They take time exploring various options and we always end up pleased with what we eventually settle on.
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
18 The Orchards, RH16 3TH, Haywards Heath, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We knew our destination and hotel, so this was straightforward. The member of staff went through the flight times for the dates we wanted to travel, so this was easy. Pleasant staff and she was very helpful

Réponse de Hays Travel - Haywards Heath
Mia in Haywards Heath made booking smooth and carefree

Réponse de Hays Travel - Haywards Heath
We went into Hays Travel in Haywards Heath to explore honeymoon options. We were served by Mel who was absolutely amazing. Mel was more than happy to explore lots of different options and no question was too much. It Mel didn’t know something she did all she could to get us an answer. Mel was super helpful, friendly and shared our excitement in looking at honeymoon options. As a result we have booked a really special honeymoon at a great price all thanks to Mel’s support. I will be recommending anyone looking at booking a holiday to pop to see Mel at Hays Travel.

Réponse de Hays Travel - Haywards Heath
As always very professional and friendly and sorted our needs no problem . This time it was Mel who booked our next cruise but have seen others in the past who are all brilliant

Réponse de Hays Travel - Haywards Heath
Jane the agent at Hays,was extremely helpful and friendly.It made our booking so easy,and was able book the little extras that you can’t always do on line.Plus we were thinking of doing a Caribbean cruise next year,which she gave us some details of,and we are going to book that as well.Great service.

Réponse de Hays Travel - Haywards Heath
The staff go over and above to give excellent customer service.

Réponse de Hays Travel - Haywards Heath

Réponse de Hays Travel - Haywards Heath
Staff are very knowledgeable and friendly. Nothing is too much trouble

Réponse de Hays Travel - Haywards Heath
I was dealt with promptly with good advice about arranging our particular holdiay.

Réponse de Hays Travel - Haywards Heath
Although the store was busy, the agent who dealt with us was efficient, ever so patient, and sympathetic to my needs. She was admirably supported by the manager.

Réponse de Hays Travel - Haywards Heath

Réponse de Hays Travel - Haywards Heath
Very helpful with booking my return flight to Cairo and in answering all my questions.
I only regret that we got stuck on the travel insurance part. As the travel agents were unsure of my 2 health conditiions , both dormant and causing no issues. I was transferred to the medical people. And they refused cover because at some point I may have to have a cataract op. No date as yet and probaby beyond late autumn. So .... Leila

Réponse de Hays Travel - Haywards Heath
All ways willing to help , gave us the product we needed.

Réponse de Hays Travel - Haywards Heath
Zara was brilliant (all staff at the branch are), Jane helped us get a better hotel within our budget and we are all booked and can’t wait to visit turkey for the first time

Réponse de Hays Travel - Haywards Heath
We always receive personal service and customer care from Jane the manager when ever we approach Hays Travel from the most trivial of things to the more important nothing ever too much to ask and we always receive a positive answer or a good alternative suggestion to help us with our holiday -thank you again.

Réponse de Hays Travel - Haywards Heath
Excellent professional customer service from both Eloise and Mel
Thank you both for your helpfulness.

Réponse de Hays Travel - Haywards Heath
I always go to the same member of staff
Who knows want my needs are and gets it all organised for me.

Réponse de Hays Travel - Haywards Heath
Mel at Haywards Heath branch was amazing as usual. Very helpful and knowledgeable. Defently will go back for our next holiday.

Réponse de Hays Travel - Haywards Heath
Always have been very helpful and looked at different options. I have used them for several holidays and never had any problems.

Réponse de Hays Travel - Haywards Heath
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.