Ellie was really helpful in finding us the right place and was able to get an amazing deal too - she even emailed the resort we chose on our behalf to request a specific floor for our room to give u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ellie was really helpful in finding us the right place and was able to get an amazing deal too - she even emailed the resort we chose on our behalf to request a specific floor for our room to give u... Voir plus
L'entreprise a répondu
We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... Voir plus
L'entreprise a répondu
I think that the manager, Kelly, and her team r wonderful. They r so helpful and patient and knowledgeable about the places I want to visit. I’m always happy to return for advice and feel happy about... Voir plus
L'entreprise a répondu
Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1A High Street, PE15 9JA, March, Peterborough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and professional staff.
Guided us through the holiday booking. Gave varied options of destinations and resorts. Explained the small print and made sure we were happy with our choice and printed our holiday documents.
Second holiday we have booked in a number of weeks via Hays travel and would highly recommend.

Réponse de Hays Travel - March
Ellie was great, she kept searching until she found a last minute break i was happy with. Completed everything there and then.

Réponse de Hays Travel - March
Really friendly service from Ellie in March branch. So patient with us as we decided what honeymoon to book and find exactly what we were looking for. We were so happy with what we booked.

Réponse de Hays Travel - March
The young lady that served me I'm so sorry I can't remember her name she was so helpful above and beyond as far as I'm concerned really check in everything was ok and to my liking great service

Réponse de Hays Travel - March
All staff are very helpful and efficient with planning our holidays very pleased

Réponse de Hays Travel - March
Chloe listened to what we wanted to do and came up with a couple of options. Talked us through the process and explained all the costs involved. Helped us sort the bag sizes for the flight and explained the travel insurance options. Friendly, knowledgeable and professional at all times.

Réponse de Hays Travel - March
As always Sophie was so helpful, nothing is too much trouble. Thank you.

Réponse de Hays Travel - March
The agent -Ellie- was absolutely spot on with our request for a holiday in Turkey for 2026.
She listened and was able to book all that we wanted.
Very pleasant polite agent..

Réponse de Hays Travel - March
Very helpful. Did not try and push extra products onto you. Just let you know what was out there and asked if you were interested.

Réponse de Hays Travel - March
The travel agent listened to what we were looking for and went above and beyond to find myself and my daughter the perfect holiday within our budget.

Réponse de Hays Travel - March
Friendly welcoming staff that gave great assistance in tailoring our holiday to what we wanted.

Réponse de Hays Travel - March
The staff were very easy to talk to and found my holiday that I wanted,
Pleasant staff,
Will use again

Réponse de Hays Travel - March
Always polite and friendly service, service with a smile 😊

Réponse de Hays Travel - March
Highly recommend, Cassie made us feel welcomed & with her excellent knowledge helped us book our Dream holiday at a great price.
Cassie was very friendly & didnt rush us into booking, would highly recommend booking through Cassie - will be booking again😊

Réponse de Hays Travel - March
The staff were all very friendly and Ellie was very helpful booking our holiday to Turkey,i like how the company do everything for you to booking flight seats and sorting out boarding passes etc,we didn’t have to do anything,and it’s lovely just to be able to to discuss concerns etc to a human being

Réponse de Hays Travel - March
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.