Hays Travel - Newry Avis 

610
TrustScore 5 sur 5

4,9

Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All I can say is Andy is fantastic and very patient. We were in with him last week and then back in yesterday to book a holiday. He went through different destinations with us. The booking process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service and the lady Lanlana really worked hard to find the holiday with winter sun and within our budget. Would definitely recommend Hays Travel

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, Royaume-Uni

  • 02830480030

4,9

Excellent

TrustScore 5 sur 5

610 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(610)

117 250 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was dealing with a very pleasant girl…

I was dealing with a very pleasant girl and she was very professional in sorting my holiday out

10 mars 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

Excellent Service

When we arrived, we went over to one of your representatives, Kerrie, who greeted us with a warm welcome and a friendly smile. She took the time to ask where and when we were hoping to travel as a family and carefully talked us through several different holiday options.
Kerrie was very helpful and patient throughout the process, and thanks to her assistance we ended up booking our holiday there and then. We would definitely recommend booking your holiday here.

7 mars 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words about Kerrieand leaving us a 5 star review , we hope you have a lovely time away :)

Noté 4 sur 5 étoiles

Met with a pleasant agent

Met with a pleasant agent

28 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 4 star review and kind words , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

Andy was very helpful

27 février 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

staff very efficient

staff very efficient , informative and friendly

3 mars 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

Steph the travel agent was patient and…

Steph the travel agent was patient and helpful. After a booking problem caused by a mistake on my behalf she was able to correct it without any fuss.. wonderful support

3 mars 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

We have been going to Hayes travel for…

We have been going to Hayes travel for years, the staff have been very helpful, in booking holidays, travel insurance

28 février 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

Knowledgeable, helpful staff

Knowledgeable, helpful friendly staff. They searched for Seaview room and sourced a cheaper option for the same holiday

19 février 2026
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Réponse de Hays Travel - Newry

Thankyou for your lovely review. I will be sure to let Keena know

Noté 5 sur 5 étoiles

Very helpful and patient

Very helpful and patient with us when booking. Finding the best place to stay fitting our requirements. Finding the flights that we want and all in a great price.

Thanks to Andy & Keena

18 février 2026
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Réponse de Hays Travel - Newry

Thank you so much for your kind words and 5 star review , we hope you have a lovely time away :)

Noté 5 sur 5 étoiles

I was very impressed with Shona in yhe…

I was very impressed with Shona in yhe Newry office,very nice personality & took me through my consult & booking with ease and patience.She was willing to check and explain all the possibilities & prices to suit me.
Thus is my first time using Hayes Travel in Newry which was recommended to me by my brother who has since booked though Hayes to join us on the same holiday. I will definitely return to Hayes Travel snd have already recommended it to others who are planning holidays.

13 février 2026
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Réponse de Hays Travel - Newry

Thankyou for your lovely review. I will be sure to let Shona know. :)

Noté 5 sur 5 étoiles

My trip to Spain

This was the first time I used Hays Travel I had excellent advice and help from Andy in the Newry branch. Documentation was sent within the hour.I would definitely recommend Hays Travel to friends and family

18 février 2026
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Réponse de Hays Travel - Newry

Thank you so much for taking the time to review our service and leaving us with a 5 star review :)

Noté 5 sur 5 étoiles

Very friendly and pleasant staff

Very friendly and pleasant staff
Very helpful

17 février 2026
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Réponse de Hays Travel - Newry

Thank you for taking the time to review our service and leaving us with 5 stars , we hope you have a lovely holiday

Noté 5 sur 5 étoiles

booking…

Andy,was very helpful i done my booking over the phone.He got me the best price and was very informative.

17 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 5 Star review and kind words regarding Andy , we hope you have a lovely holiday :)

Noté 4 sur 5 étoiles

Friendly

Friendly, helpful, explained

14 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 4 Star review and kind words regarding our Team , we hope you have a lovely holiday :)

Noté 5 sur 5 étoiles

Help and guidance

Keenna, was a very helpful , understanding assistant, assisted professionaly with my requests,and outcome positive.

24 janvier 2026
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Réponse de Hays Travel - Newry

Thank you for your 5 Star review and kind words regarding Keena , we hope you have a lovely holiday :)

Noté 5 sur 5 étoiles

We were dealt with very professionally…

We were dealt with very professionally by a pleasant member of staff

5 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)

Noté 4 sur 5 étoiles

Promt service

Promt service

1 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 4 Star review and kind words regarding our Team , we hope you have a lovely holiday :)

Noté 5 sur 5 étoiles

The lady we spoke with was very…

The lady we spoke with was very helpful. She came across confident and offered great advice regarding our trip.

8 février 2026
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Réponse de Hays Travel - Newry

Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)

Noté 5 sur 5 étoiles

Very helpful and gave all of us great…

Very helpful and gave all of us great ideas.

5 février 2026
Logo de Hays Travel - Newry

Réponse de Hays Travel - Newry

Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)

Noté 2 sur 5 étoiles

I made the enquiry on Saturday…

I made the enquiry on Saturday afternoon and was quoted the advertised price.
When I rang on Sunday to confirm the booking, I was told that the price had been increased by £100.00 per person.
I understand the concept of live pricing, but this seemed at best excessive, and at worst, well, better not to say anything.
Had my wife not had her heart set on this holiday, I would personally not have taken the booking.

2 février 2026
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Réponse de Hays Travel - Newry

We understand how frustrating price changes can be and can confirm that the agent advised you of this prior to the booking being made, in line with your request.
As you have stated, you understand that pricing is live and subject to change at any time before a booking is confirmed.
We’re sorry for the price increase; unfortunately, this was outside of our control.

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