Hays Travel - Norwich City Avis 

1 005
TrustScore 5 sur 5

4,9

3-5 Orford Place, NR1 3RU Norwich City, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The very pleasant young lady we saw when we went to discuss a holiday could not have been more helpful. She took the time to find out exactly what we were looking for then suggested places that would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff I have encountered in making arrangements for travel this September and October in the Norwich branch - Ella, Kerry and Jomane have been very warm, reassuring and welcoming. They are all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ella gave us as much time and information needed to reach our decisions, and with discount applied we were able to make a booking within our budget.

Noté 5 sur 5 étoiles

We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Trav... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 3-5 Orford Place, NR1 3RU, Norwich City, Royaume-Uni

  • 01603851856

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(1 005)

122 345 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We have booked with Hays travel many…

We have booked with Hays travel many times in the past , and as always they were as brilliant as they were many times before. Kerry booked our last holiday to Eygpt and also booked this one for us , and her efficiency and customer were tip top and excellent. She was so helpful as were all the staff in the shop. They make everything thing so easy and put your mind at rest and ease , so that you know your getting the best service and best holiday without any hassle. I would always recommend Hays to anyone above most other companies. Thank you so much for a great service.

26 mai 2026
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Réponse de Hays Travel - Norwich City

Thank you for your wonderful feedback! We are so pleased to hear about your continued positive experiences with us and our team. We appreciate your loyalty and kind words.

Noté 5 sur 5 étoiles

Cathy Leverett is my go to travel…

Cathy Leverett is my go to travel agent. No matter how hard I try, it’s impossible to better her prices! I’ve used Cathy at Hays for 7 years and wouldn’t go anywhere else they really are the best.

2 juin 2026
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Réponse de Hays Travel - Norwich City

We are so happy to hear about your wonderful experiences with us over the past seven years. Thank you for your loyalty!

Noté 5 sur 5 étoiles

As we always use Hays

As we always use Hays.
Jo was superb.
In and out within an hour. Superb service as always.

25 mai 2026
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Réponse de Hays Travel - Norwich City

We appreciate your wonderful feedback.

Noté 5 sur 5 étoiles

The lady who assisted me in booking the…

The lady who assisted me in booking the holiday was knowledgeable, friendly, and made every effort to get me the best holiday given our budget.

29 mai 2026
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Réponse de Hays Travel - Norwich City

Thank you for you wonderful review we will let Cathy know

Noté 5 sur 5 étoiles

Staff were very helpful and took time…

Staff were very helpful and took time to ask questions and ensure I had the right holiday choice.

23 mai 2026
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Réponse de Hays Travel - Norwich City

We are happy to hear our team helped you find the perfect holiday! We hope you have a lovely time

Noté 5 sur 5 étoiles

Always book through Hays

Always book through Hays. Staff are friendly, thoughtful and knowledgeable on practically anywhere you book. It’s lovely to actually talk to a human being so would prefer to book with them

17 mai 2026
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Réponse de Hays Travel - Norwich City

Thank you for your wonderful feedback! We value your loyalty!

Noté 5 sur 5 étoiles

First class service

First class service, found just what we were looking, with the help of a very friendly assistant. We were in and out within half an hour. With a holiday all book.

10 mai 2026
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Réponse de Hays Travel - Norwich City

We're so happy to hear we could help you find exactly what you needed quickly and efficiently. Thank you for your feedback.

Noté 5 sur 5 étoiles

5star...?.....

5star.....................

17 mars 2026
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Réponse de Hays Travel - Norwich City

Thank you we love 5 stars

Noté 5 sur 5 étoiles

Just booked another holiday with hays

Just booked another holiday with hays , the service is 100% , they are so helpful, knowledgeable and very patient to make sure you get the holiday you want , big shout out to Hannah who always gives amazing customer service , wouldn't shop anywhere else now 😬 thank you Hannah

9 mai 2026
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Réponse de Hays Travel - Norwich City

We appreciate you taking the time to leave us such a wonderful review for Hannah. We are so glad to hear that you consistently receive helpful and patient service. We'll be sure to pass on your kind words.

Noté 4 sur 5 étoiles

Cruise advice

We knew exactly what we wanted to book, a cruise, but had a few questions. We have done almost 30 cruises but none with Ambassador. Chloe helped us choose the best available cabin based on her knowledge of the company.
Only downside was the wait time; the branch is clearly very popular.

2 mai 2026
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Réponse de Hays Travel - Norwich City

Thank you for the kind review

Noté 5 sur 5 étoiles

Brilliant travel agency which we have…

Brilliant travel agency which we have used many times and had excellent holidays. Staff all very friendly and extremely helpful

29 avril 2026
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Réponse de Hays Travel - Norwich City

We're so happy to hear that you've consistently had excellent holidays with us! It's wonderful to know our friendly staff have been so helpful to you again.

Noté 5 sur 5 étoiles

Kerry

Kerry was very informative and helpful and nice

26 avril 2026
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Réponse de Hays Travel - Norwich City

Thank you for the lovely review!

Noté 5 sur 5 étoiles

Great experience

Great experience. Ella was very attentive and understood out requests from the start, applied our discounts and booked both cruises 🚢 with no issues. The shop wasn’t busy so was dealt with straight away and very happy with the results

26 avril 2026
Logo de Hays Travel - Norwich City

Réponse de Hays Travel - Norwich City

Thank you for the lovely review. I’m so pleased we were able to get this booked for you, and I hope you have the most amazing time.

Noté 5 sur 5 étoiles

Chloe was helpful and friendly

Chloe was helpful and friendly, she listened to our needs and found something suitable, saving us the searching.

15 avril 2026
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Réponse de Hays Travel - Norwich City

We appreciate you taking the time to leave us such a great review! We're so glad to hear that our team member was helpful and found something suitable.

Noté 5 sur 5 étoiles

Kerry’s first class service

As always Kerry at the Norwich City Office helped us again to book our holiday.
Her service to us is first class and would recommend her to any of our friends. We will not go any where else now when booking a holiday.
Thank you once again for helping us.

17 avril 2026
Logo de Hays Travel - Norwich City

Réponse de Hays Travel - Norwich City

We appreciate you taking the time to share your kind words. We're so happy to hear that you received first class service and will continue to book your holidays with us. Thank you again!

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