On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their ti... Voir plus
L'entreprise a répondu
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... Voir plus
L'entreprise a répondu
As always Hays were friendly, polite and very professional. Emma booked this holiday for us and understood our requirements. Also a mention to Mia for acting on an additional last minute request. Have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
70 The Parade, LE2 5BF, Oadby, Royaume-Uni
- 01164125882
4,9
Excellent
605 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My hays oadby customer experience
As Always fantastic staff & service. I book with hays oadby every time! Everyone goes above and beyond to help and answer any of my questions
23 juillet 2025
Réponse de Hays Travel - Oadby
Thank you so much for your continued support, it means a lot to us and was a pleasure to book your holiday for you :) - Graham and the team at Hays Oadby
Graham and the team are absolutely spot…
Graham and the team are absolutely spot on with their expertise. Always willing to go the extra mile. We wouldn’t go to book holidays or ask for advice on travel. Thankyou Team Oadby.
6 décembre 2025
Réponse de Hays Travel - Oadby
Thank you so much for your kind words, It really does mean a lot. Thank you so much for your continued support and I'm so glad you enjoyed your last cruise. ;-) Graham, Emma, Sean, Mia, Phil and Harpreet.
Very happy!
Graham was as helpful as usual and we were very happy with the final price.
29 novembre 2025
Réponse de Hays Travel - Oadby
That's great news and we truly hope that you have the most amazing time. ;-)
Graham and the team at Hays Travel Oadby.
Graham who could pull up all our details from past holidays …
Personal help with all our enquires would have been a 5 but a previous visit was a little limited with the new employee who was not sure of what we were wanting
28 novembre 2025
Réponse de Hays Travel - Oadby
Thank you again for your continued support. I appreciate your feedback, and I will be arranging training on the relevant products to ensure the team is fully up to speed. Before long, they will all be well-equipped with the expertise they need.
Kind regards,
Graham and the team at Hays Travel Oadby ;-)
Helpful action and advice
15 novembre 2025
Réponse de Hays Travel - Oadby
Great to hear! Thanks you so much for your continued support ;-)
Réponse de Hays Travel - Oadby
Thank you so much for your lovely review & continued support. It means a lot to us and was a pleasure to book your holiday for you :) - Sean and the team at Hays Oadby
Excellent customer service …
I was alerted to a voucher I had been sent through to Hays and my friend and I had a trip in mind. Graham investigated it and was able to get us good price ( pre imminent increase) despite the temporary closure of our local branch. This was all done by phone and email. Excellent customer service.
1 novembre 2025
Réponse de Hays Travel - Oadby
Thank you so much for your lovely review, it was a pleasure to help you, thank you for your understanding while we are temporarily closed. - Thanks Emma and the team from Oadby :)
Emma from hays travel in Blaby Leicester she was so helpful booking my holiday she answered all my questions great customer service.
Emma was a lovely girl she helped me book my holiday she answered all my questions exceptionally great service thank you.
5 novembre 2025
Réponse de Hays Travel - Oadby
Thank you so much and don't forget to come and see us in Oadby when the store reopens from the 25/11/2025. Emma and the rest of the team at Oadby. (Covering at Blaby whilst our refurb is taking place).
As always Hays were friendly
As always Hays were friendly, polite and very professional. Emma booked this holiday for us and understood our requirements. Also a mention to Mia for acting on an additional last minute request. Have not used any other agent. Stick with Hays, they never let us down.
1 novembre 2025
Réponse de Hays Travel - Oadby
Thank you for such a lovely review! We truly appreciate it and we are glad you had a great experience here - from Emma, Mia and the team at Oadby :))
Very helpful !!
I always have great service. When i wanted to book a flight Emma went above and beyond - she stayed late to get it sorted .
28 octobre 2025
Réponse de Hays Travel - Oadby
Thank you so much ;-) We really appreciate your kind words and feedback. Warmest regards, Emma at Hays Travel Oadby
Great service at Hays Travel Oadby
Sean was very helpful. We knew where we wanted to go and he gave us all the relevant information . He made sure we understood the small print
14 octobre 2025
Réponse de Hays Travel - Oadby
Thank you for your continued support - it means a lot to us :) We hope you have a lovely holiday - Sean and the team at Hays Oadby
Sean was super helpful and very …
Sean was super helpful and very efficient and knowledgeable a pleasure to deal with!
17 octobre 2025
Réponse de Hays Travel - Oadby
Thank you so much for your kind review :) - Sean and the team at Hays Oadby
Graham dealt with us again - he always puts a smile on my face.
Graham dealt with us again. He is an excellent professional - very calm, informative and aware of things going on around. We feel he gives us excellent advice - and that puts a smile on my face!
8 octobre 2025
Réponse de Hays Travel - Oadby
Fantastic!!! We're so pleased and we truly hope you have the most amazing time ;-) Graham, Emma, Sean, Phil, Harpreet and Mia.
Great service and always extremely…
Great service and always extremely helpful. Thank you
30 septembre 2025
Réponse de Hays Travel - Oadby
Thank you for your kind words, Sean, Emma, Graham, Phil, Hapreet and Mia.
Réponse de Hays Travel - Oadby
Thank you for your kind review - The team at Hays Travel Oadby :))
A good and quick service all booked in…
A good and quick service all booked in 30 minutes
24 septembre 2025
Réponse de Hays Travel - Oadby
Fantastic news ;-) Thank you soooo..... much for booking with us, It really does mean a lot. Graham, Sean, Emma, Mia, Phil, and Harpreet.
Réponse de Hays Travel - Oadby
Brilliant news, Thank you so much for using Hays Travel Oadby. Emma, Graham, Sean, Mia, Phil, and Harpreet ;-)
As always graham is helpful and very…
As always graham is helpful and very knowledgeable.booked several holidays now through hays travel
27 septembre 2025
Réponse de Hays Travel - Oadby
Thanks for your continued support, it means a lot to us :) - Graham and the team at Hays Oadby
Found what we were looking for,Graham…
Found what we were looking for,Graham was extremely helpful and spent a lot of time helping us, and made the booking very simple.
27 septembre 2025
Réponse de Hays Travel - Oadby
We're glad to hear that, thanks for your lovely review :) - Graham and the team at Hays Oadby
First time we have booked a holiday…
First time we have booked a holiday thru a travel agent, recommended by Phil Reed. We sat with Graham who was absolutely brilliant..he spent so much time trying to find us the perfect holiday. Every time he tried to book a place the system said the hotel was unavailable and he said he'd never experienced that before. He called Jet2 to find that they were updating their system and that's why he couldn't book anywhere. My husband went back the next day and Graham had remembered which hotels we liked and quickly and easily managed to book us the one we wanted. He also sorted my husband's passport renewal, taking his photos, doing the online application, even putting stamps on the envelope!
Will definitely use Hays travel again, really saves all the hassle of looking online. Thanks Phil for the recommendation and Graham for your hard work.
20 septembre 2025
Réponse de Hays Travel - Oadby
The pleasure is all ours and we're so glad you've come to see us ;-) Thank you so much for booking with us. Graham, Phil, Mia, Sean, Harpreet and Emma.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.