Caitlin, gave excellent service as always, that is why we return every time for our holiday bookings and travel money. We can go into the store and feel relaxed with all the staff.
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Lisez les avis des autres
Holly was welcoming & cheerful, nothing was too much trouble. She made our whole booking process seamless & we will definitely go back to book with her again.
L'entreprise a répondu
Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... Voir plus
L'entreprise a répondu
We dealt with Zoe who welcomed us with a smile and a coffee. There was a great buzz in the travel agent’s and all the staff said hello and were very upbeat. Throughout the booking process we laughed a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
46 High Street, SS6 7EA, Rayleigh, Royaume-Uni
- 01268857283
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Rayleigh
We appreciate you sharing your thoughts. We are so glad the process was easy and comfortable for you. Sasha
Réponse de Hays Travel - Rayleigh
You are more than welcome! Thank you for both booking with me again and for the 5 stars! Sam.
Cruise
Received first class service from David Lodge,as I have many times previously with pass cruises.
26 mars 2026
Réponse de Hays Travel - Rayleigh
Hi Ronald,
We're happy to hear that you consistently receive excellent service. Thank you for sharing your positive experiences with us; we appreciate it.
Hays Travel Rayleigh :)
Rayleigh branch are so happy to see you…
Rayleigh branch are so happy to see you nothing is ever too much bother Sasha the young lady I always deal with is so very patient and helpful she goes through the options what you have in your head until she finds a holiday that excites you just booked a cruise for February 27 but told my friend about it and she was very interested told Sasha but my friend lives in Manchester she contacted her and arranged the holiday for my friend who also booked and arranged for her to fly from Manchester that’s what you call customer service that’s why I rate Hays the top
28 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate you sharing your booking experience. It's great to hear that our team's dedication and patience resulted in a wonderful experience. We're happy that their commitment to customer service stood out to you. Sasha
Very good donna was very helpful and…
Very good donna was very helpful and was knowledgable couldnt do enough for us . So we was very happy with the service
28 mars 2026
Réponse de Hays Travel - Rayleigh
Thank you for booking with us again and I hope you have a lovely time in Sicily. Many Thanks Donna :)
Coryann made our experience really…
Coryann made our experience really pleasant and helpful, she went to great lengths to find us a wonderful holiday.
28 mars 2026
Réponse de Hays Travel - Rayleigh
We're so happy to hear that our service made your holiday planning pleasant. It's wonderful we could find you a wonderful holiday thank you for your review! Coryann
Excellent service from Zoe @Rayleigh
27 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate you taking the time to share your positive experience; we are so glad you received excellent service. Zoe
Réponse de Hays Travel - Rayleigh
We appreciate you taking the time to leave us a review. We're so glad that our advice was helpful in planning your holiday. Coryann
Fast / friendly/ efficient & came up…
Fast / friendly/ efficient & came up with the goods !
25 mars 2026
Réponse de Hays Travel - Rayleigh
We are so happy we could provide you with such a fast, friendly, and efficient service and that we came up with the perfect solution for you. Sasha
The guy we saw was very patient with…
The guy we saw was very patient with two elderly ladies and help get best deal. Have used Hayes for the last couple of years and will go back again.
18 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate you sharing your positive experience. We're so glad we could provide excellent service and find the best deal. We look forward to assisting you again! David
The staff of Hays Travel
The staff of Hays Travel, Rayleigh are always very helpful and go the extra mile to find your holiday
17 mars 2026
Réponse de Hays Travel - Rayleigh
We're happy to hear that our team is helpful and dedicated to finding your perfect holiday. Thank you for your positive feedback; we appreciate it. Sam
Sasha was very helpful and made…
Sasha was very helpful and made everything go smoothly. Would recommend the company to friends and family
22 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate your recommendation and are so glad everything went smoothly. It's great to hear that you found our service helpful. Sasha
got seen straight away & met our needs Sasha & all the team in Rayleigh always are so helpful & we always book our holidays there
got seen straight away & met our needs
22 mars 2026
Réponse de Hays Travel - Rayleigh
We are happy to hear that we could meet your needs and that you were seen promptly. Thank you for your review and for choosing us.
Sasha
Réponse de Hays Travel - Rayleigh
Thank you for the review :-)
Very helpful staff helping us find what…
Very helpful staff helping us find what we wanted
17 mars 2026
Réponse de Hays Travel - Rayleigh
Thank you for your kind & positive review, many thanks Sasha :)
Very helpful and friendly staff…
Very helpful and friendly staff especially Sasha who dealt with our booking.
12 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate you taking the time to leave us feedback! We're so happy to hear our staff were helpful and friendly during your booking. Sasha
Réponse de Hays Travel - Rayleigh
Thanks Shaun, hope the surprise goes well :-)
Wonderful service
Wonderful service, yet again!
Working with experienced travel agents, reduces the stress, with price matching and changes along the way.
Thank you Coryann, the complete service from the start.
Thank you Hays Travel - Rayleigh
6 mars 2026
Réponse de Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that our team reduced your stress and provided a complete service. Coryann
Hays Travel agent Helen was great
Hays Travel agent Helen was great. we got the holiday we were hoping for at a great price.
8 mars 2026
Réponse de Hays Travel - Rayleigh
Thanks so much for your lovely review Kind regards Helen :)
Staff are fantastic
Staff are so helpful and when our flight was cancelled they dealt with everything for us. Thank you hayes travel rayleigh
8 mars 2026
Réponse de Hays Travel - Rayleigh
So pleased we managed the cancellation of your flight, and got alternative option for you . Thank you for your positive feedback! Zoe
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