The cruise we were looking at didn’t meet our accommodation criteria, Jill found us a cruise with near identical itinerary at a later date that met our needs so we are very grateful. The service recei... Voir plus
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This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... Voir plus
L'entreprise a répondu
We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .
L'entreprise a répondu
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
41 London Road, WA4 6SG, Stockton Heath, Royaume-Uni
- 01925399541
4,9
Excellent
671 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lewis is always productive and …
Lewis is always productive and professional confident and supportive
4 janvier 2026
Réponse de Hays Travel - Stockton Heath
Always a pleasure!
Very efficient service
3 janvier 2026
Réponse de Hays Travel - Stockton Heath
Thank you for kind feedback.
Extremely helpful and friendly service
20 décembre 2025
Lee was very helpful and kind taking me through the process so that I understood what he was doing
Lee was very helpful and kind taking me through the whole process and explaining what he was doing and printing the whole holiday out for me to see. Thank you.
11 décembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you, always happy to help!
Five star service
After several setbacks of not being able to secure a holiday in Croatia for three ladies, we were beginning to lose hope, but after two hours of searching, Diane found a deal that met all our requirements and budget.
Excellent service.
6 décembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you !
We had the best travel booking…
We had the best travel booking experience at Hays. Laura was an absolute star and put together an incredible itinerary for our Costa Rica adventure. So helpful, nothing was too much trouble. We would highly recommend Hays and Laura to anyone considering booking their holidays. Thank you!!
2 décembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you so much for your kind feedback! I hope that you both have the most incredible time. - Laura
Nothing was too much trouble for the…
Nothing was too much trouble for the lady that dealt with us, she was very helpful indeed.
Will visit again for our next holiday.
9 décembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind feedback, hopefully see you soon.
Réponse de Hays Travel - Stockton Heath
Thank you for you kind feedback.
Réponse de Hays Travel - Stockton Heath
Thanks that so kind of you, we love seeing you here too.
Kind regards
Jill
Réponse de Hays Travel - Stockton Heath
Thank you for your great review.
I walked in and knew what I wanted to…
I walked in and knew what I wanted to book and was dealt with very efficiently.
14 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words Susan, it was lovely to meet you. I hope that you have a fantastic time on your trip. - Laura
Réponse de Hays Travel - Stockton Heath
Thank you very much Brenda! It was lovely to meet you and Dennis. Have a brilliant time on your cruise. - Laura
Laura was very welcoming
Laura was very welcoming. Our was holiday was booked and sorted.
Extremely pleasant young lady.
She said we could call her any time if we had any queries.
Thank you Laura.
22 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you kindly Michael, it was lovely to meet you. I hope that yourself and Margaret have a wonderful holiday. - Laura
The time and effort taken to find the…
The time and effort taken to find the family holiday
we wanted was excellent.
22 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words, we hope that you and your family have a lovely time away.
Great service as always
14 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words.
very professional
12 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your lovely feedback Warren!
Hays, stockton heath. Wonderful
Lesley was a wonderful help in guiding us through what was available and possible. Very knowledgeable and happy to phone anyone for clarification.
Several follow up calls afterwards until all was confirmed. Will use Hays again.
12 novembre 2025
Réponse de Hays Travel - Stockton Heath
Hello Ian and Jackie,
Thank you so much for your wonderful review !
It was lovely to meet you, and an absolute pleasure to organize your amazing holiday.
Kind regards, Lesley.
Friendly advisor
Friendly advisor, listened to my request and found what we were looking for after a very last miniute decision to go to lappland, was booked and all questions answered promptly no hassle and very much looking forward to our trip! Thankyou
8 novembre 2025
Réponse de Hays Travel - Stockton Heath
Your very welcome, have a fabulous time!
Simply the best!
Friendly n patient as I wasn’t sure wot I wanted from a cruise. Jill was very informative but made it easy to understand .. she spent a long time with us n explained everything we needed to know..
12 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words Sandra :)
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