The cruise we were looking at didn’t meet our accommodation criteria, Jill found us a cruise with near identical itinerary at a later date that met our needs so we are very grateful. The service recei... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... Voir plus
L'entreprise a répondu
We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .
L'entreprise a répondu
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
41 London Road, WA4 6SG, Stockton Heath, Royaume-Uni
- 01925399541
4,9
Excellent
671 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional
Always use hays travel the staff are so welcoming and friendly, they go above and beyond to get the right holiday for us
11 novembre 2025
Réponse de Hays Travel - Stockton Heath
Thankyou for your lovely words it is always a pleasure.
They are always so friendly and helpful…
They are always so friendly and helpful and guide us through the booking.
24 octobre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for you kind feedback, lovely to see you both.
Réponse de Hays Travel - Stockton Heath
Thank you !
Holiday Booking
We have used Hays Travel, Stockton Heath on many occasions and the service and welcome has always been exceptional. The staff go above and beyond ensuring you find the holiday that you are looking for no matter how long or in depth the search takes. First class in every respect
16 octobre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words Stephen, looking forward to seeing you again soon.
Superb customer experience from start…
Superb customer experience from start to finish
Very attentive and informative.Nothing was too much trouble. I will definitely recommend using Hays Travel Stockton Heath to anyone wanting a superb personal touch to their holiday. Thanyou so much .
12 octobre 2025
Réponse de Hays Travel - Stockton Heath
Thank you very much John, it was so lovely to meet you. - Laura
Very helpful staff
Very helpful staff. Personable and did not try to guide us to a holiday we did not want. Eg increase cost.
4 octobre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words Colin. 😊
Fantastic Service
Always a pleasure to book a holiday through the team at Stockton Heath Branch they are all extremely knowledgeable and nothing is ever too much trouble.
30 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you very much for your lovely feedback. See you soon
Jill listened and then delivered.
Jill asked lots of open questions to really get a good feel of what we were looking for. She offered suggestions based on our preferences and also included some wild cards which she thought we might like based on previous recommendations.
Patient, friendly and thorough service.
3 octobre 2025
Réponse de Hays Travel - Stockton Heath
Thanks for your kind comments, hope you have a brilliant time. Enjoy yourselves!
Kind regards
Jill
Réponse de Hays Travel - Stockton Heath
Thank you for your kind words Michael!
Brilliant as always
All staff at Hays Stockton Heath are brilliant. This time Jill did my booking and she helped me get the best deal for my needs. As always helpful, friendly and efficient. My go-to Travel Agency.
28 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your lovely feedback, looking forward to seeing you again Elizabeth!
Very knowledgeable staff
Very knowledgeable staff. The manager and trainee assistant were both helpful and courteous throughout my two visits. I would definitely recommend Hays travel to anyone.
23 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you Barrie! We hope that you both have a fantastic time on your holiday. Kind regards, Laura
Lesley found me a holiday in Majorca…
Lesley found me a holiday in Majorca for Oct that was a reasonable price .l had been trying myself to find something suitable and was unsuccessful.
Thankyou Lesley !
19 septembre 2025
Réponse de Hays Travel - Stockton Heath
You are very welcome Linda, I hope you have a wonderful holiday !!
Kind regards, Lesley.
Really quick responses
Really quick responses. Laura and Lynette were friendly and welcoming.
21 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you so much Karen! We hope that you enjoy your cruise x
Stockton Heath branch exceptional
Lesley at Stockton Heath is exceptional always hassle free holiday booking.
Everyone at Stockton Heath is efficient and friendly.
I personally am not one to book on line and find personal service far better long may it continue with Hays and they stay on the high street
21 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your lovely review Jane, and your loyal custom over many years !!
Kind regards, Lesley xx
A very knowledgeable sales person
A very knowledgeable sales person, Lesley Walsh. She was extremely helpful and through her knowledge and personal experience found us a river cruise that we are looking forward too.
19 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you so much David and Julie, it was an absolute pleasure , and I hope you have a wonderful Cruise ! xx
Réponse de Hays Travel - Stockton Heath
Thank you !
Very efficient and timely service
18 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you for your kind feedback
Booking a holiday at Hays Travel Stockton Heath…
The staff at Hays Travel Stockton Heath were very welcoming, friendly and efficient.
Lisa helped us to book our holiday and seats on the plane and to navigate the different choices and decisions we needed to make.
We would definitely recommend Hays Travel in Stockton Heath, when considering an agency with which to booked a holiday.
29 août 2025
Réponse de Hays Travel - Stockton Heath
My pleasure, thank you for your lovely feedback.
Excellent service and Diane was a great…
Excellent service and Diane was a great help as always
10/10
14 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thank you so much !
Very efficient, helpful and friendly
Very efficient, helpful and friendly service. Always quick to answer queries and make whatever arrangements are necessary.
10 septembre 2025
Réponse de Hays Travel - Stockton Heath
Thanks for taking the time to comment, appreciate your response
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.