The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Voir plus
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I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Voir plus
L'entreprise a répondu
The staff are very professional and have assisted me with a number of bookings in the last 2 years. The are always attentive and helpful and it has been a hassle free pleasure every booking.
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
182 High Street, SM1 1NL, Sutton, England, Royaume-Uni
- 02039255869
Demande des avis aux clients
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Karen and the team in Sutton
Karen and the team in Sutton, Surrey branch are very friendly, provide an excellent service, helpful, knowledgeable, courteous, respectful and guide you through every aspect of your holiday booking experience.
They listen to your needs and provide you with a holiday you are looking for. Nothing is too much trouble. Whether you talk to the staff on the phone or within the branch you get the same excellent service. 100% would recommend over and over again.

Réponse de Hays Travel - Sutton
Sunday 18 jan 20206
Sunday 18 jan 20206
Me and wife visited Hays travel, branch in sutton,
We were attended by Mandy,frendly good customer service and a wealth of practical knownolgy. the service and all the booking arrangements,by mandy was excellent many thanks

Réponse de Hays Travel - Sutton
A cruise booking
We explained what we were looking for and the young lad, who we think was still learning, looked and found us a suitable cruise. He was very patient with us while we were deciding. What impressed me was when he wasnt sure of somethhng, he asked for help from other staff and they came over and explained to him what to do. Excellent team work.

Réponse de Hays Travel - Sutton
The representative was very helpful and…
The representative was very helpful and efficient
Login on to various dates and times to give us the best flight deals

Réponse de Hays Travel - Sutton
The staff were must helpful answered…
The staff were must helpful answered all the questions we asked them spent time telling us the places to visit on our trip

Réponse de Hays Travel - Sutton

Réponse de Hays Travel - Sutton
It was easy and I had a lovely lady…
It was easy and I had a lovely lady called Natasha Tyndale she was very helpfull helping me book my partners 60th Birthday Trip, and I would be booking with them again

Réponse de Hays Travel - Sutton
Great service from Dean
Very good helpfull staff dean was very efficient and helpful in sutton shop

Réponse de Hays Travel - Sutton
Darren and all the staff were very good…
Darren and all the staff were very good at helping us find our holiday

Réponse de Hays Travel - Sutton
The operative Mandy was extremely…
The operative Mandy was extremely helpful and explained all thoroughly

Réponse de Hays Travel - Sutton
Excellent service
After receiving a quick response to my initial e-mail enquiries, I visited the store in person to book my first cruise holiday to ensure that everything was done correctly. I found the staff to be very welcoming, friendly and extremely knowledgeable - I would definitely recommend them.

Réponse de Hays Travel - Sutton
I have used hayS travel many times…
I have used hayS travel many times Mandy and all the staff are brilliant very helpfull and kind I would recommend hayS travel all the time thank you for your kind support.

Réponse de Hays Travel - Sutton
Very Helpful, and understanding of needs
I found that Dean understood my needs looked in advance for my holiday and also found it was cheaper then the previous holiday.

Réponse de Hays Travel - Sutton

Réponse de Hays Travel - Sutton
January 5th, 2026…
Hays good to book through they cover all aspects of our trip.
Busy shop and sometimes difficult to hear stuff (I do wear hearing aids)
Young Apprentice dealt with us and he seemed a little nervous, but he was very helpful.

Réponse de Hays Travel - Sutton
Great experience & great staff
The member of
staff who helped us was so lovely and accommodating. Helped us find our perfect holiday and I am so happy with how the experience went. I will definitely go back in the future!

Réponse de Hays Travel - Sutton
Helpful in checking all availability’s…
Helpful in checking all availability’s and meeting our requirements

Réponse de Hays Travel - Sutton
I was trying to book a holiday for my…
I was trying to book a holiday for my wife and myself on the TUI website. Everytime I tried to book their website failed or timed out - over and over again. I was working in Sutton, Surrey and a Hays travel shop, and I thought if they could offer anywhere near the TUI online price. I went in and welcomed by Mandy. She also had the same problems, so I left my contact details and went off. A few hours later Mandy called to let me know she was having the same issues on the TUI website but would call the cruise line. The next day I received a call and Mandy explained that she had emailed a quote to me. She not only matched their price but beat it, not by much but it was definitely better value. Her service was 10 out of 10.

Réponse de Hays Travel - Sutton
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