Racheal was excellent in helping me choose the right holiday for me! She was very knowledgeable and nothing was too much trouble and made the whole process simple. Excellent. Would have no problem... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Racheal was excellent in helping me choose the right holiday for me! She was very knowledgeable and nothing was too much trouble and made the whole process simple. Excellent. Would have no problem... Voir plus
L'entreprise a répondu
Hays always gives a warm welcome and provides a very patient and excellent service. Raechel could not have been more helpful, finding us exactly what we were looking for. Hays is usually our first por... Voir plus
L'entreprise a répondu
We have booked previous holidays with Hays and would always return now. We have chosen a big holiday for 2028 and Cat sent all relevant details and then sorted it all on our return to the shop so we a... Voir plus
L'entreprise a répondu
Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 20... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
6 East Walk, BS37 4AS, Yate, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Booked the holiday we wanted very helpful member of staff.

Réponse de Hays Travel - Yate
Kateryna was very helpful friendly and informative make our booking very easy and smooth.

Réponse de Hays Travel - Yate
This was a fairly straightforward UK city break booking for Edinburgh in November. Rebecca's help and advice meant it was a quick and easy transaction.

Réponse de Hays Travel - Yate
Cat as always was a fantastic help booking our holiday.very quick efficient and polite. It is always a pleasure to go into the branch. Every one is always friendly and has a smile.

Réponse de Hays Travel - Yate
We booked a Cruise . Sophie was very knowledgeable and answered all the questions we wanted to know .

Réponse de Hays Travel - Yate
Thorough search and tell for my requested future cruise , Rebecca the staff member was very pleasant welcoming and knowledgeable on my requirements

Réponse de Hays Travel - Yate
Friendly staff with experiance to ask the right questions.
Help to print tickets & reservations for parking.

Réponse de Hays Travel - Yate
Sharon assisted us in choosing our holiday to Rhodes, guiding us to a resort and hotel that would fit our needs and budget. There was no pressure, just helpful advice.
We always find that the staff of Hays (Yate) will always provide that little level of service & support to ensure that our holiday is exactly what we need.
Thank you 😊

Réponse de Hays Travel - Yate
Very friendly and helpful staff, would highly recommend. I will definitely be going back again next year.

Réponse de Hays Travel - Yate
Helpful saleslady, kept at it till we found exactly what we were after.

Réponse de Hays Travel - Yate
Kate was exceptional preparing lots of personal quotes and options. Will go back again.

Réponse de Hays Travel - Yate
I had fantastic service nothing was to much trouble

Réponse de Hays Travel - Yate
Very helpful , knowledgable , friendly staff . Nothing was too much trouble. First time cruisers and they took the time to go through everything . Highly recommend Hays Travel Yate.

Réponse de Hays Travel - Yate
Katerynia was very helpful, and polte.
She helped us through the process, o problem.
Ckean tidy showroom.

Réponse de Hays Travel - Yate
Went to the Hayes branch in Yate looking to book a cruise for my sisters 50th birthday. Cat made the booking fun and professional. I can not fault the service with her. She went out of her way to accommodate what we were looking for. There are 6 of us travelling and Cat managed to get us all together. Thank you Cat for your great service with a smile.

Réponse de Hays Travel - Yate
Non pushy patient staff ( Rebecca and Catalina) and listened to our wants and needs. We are exited to enjoy the Holiday we booked.

Réponse de Hays Travel - Yate
Although we had done a bit of research online, I was not confident in finishing the purchase as there were other factors involved that I was unsure how to deal with. Catalina was so helpful and ensured we will get what we wanted to achieve. Thank you.

Réponse de Hays Travel - Yate
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.