From the first phonecall to my last session, this has been such an easy process. I have felt very supported, and my sessions have me now viewing life alot more positively. I would definitely recomme... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I made significant improvements. They were way beyond what I expected and the counselling helped me deal with the root causes not just the symptoms. Really grateful for the time to spend with another... Voir plus
L'entreprise a répondu
I received counselling from Julie Marshall after reaching out to Health Assured via the BMA. As a GP, my busy work schedule and the nature of the job led me to almost reaching burnout. Julie's n... Voir plus
L'entreprise a répondu
Lynn was brilliant. She listened to me attentively and made me feel heard and understood. She offered some really valuable advice that helped me gain a deeper understanding of myself and recognise thi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowing leaders to focus on business growth and success. Offering industry-leading support to over 13.5 million people. With our award-winning EAP, we offer a comprehensive wellbeing service that provides essential legal, financial, and mental health support, promoting healthier, happier, and more productive workplaces.
Coordonnées de contact
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick time between initial telephone…
Quick time between initial telephone call and sessions starting. Great match of counsellor also! Thank you
19 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear your kind words around the service and that we have been able to support you
We will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Don't be afraid to ring them
The people on the other end of the phone were very patient, understanding and helpful. I wish I had contacted them sooner. They matched me to someone local that was able to offer helpful counciling
1 août 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled that we have been able to support you and we will be sure to share your feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
We use Wisdom Wellbeing (Health…
We use Wisdom Wellbeing (Health Assured) as our EAP and it has been a fantastic benefit to offer our employee's. Lydia was brilliant in talking me through each step of the enhanced package that we recently signed up for and explaining how it could benefit both our business and our employee's. Highly recommend!
17 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how Lydia has advised and supported you with providing knowledge on the service! We will be sure your feedback with Lydia and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Never had counselling before but would highly recommend
My Counsellor was extremely supportive and gave me really good strategies too work with. I would highly recommend them 100%. Dionne you was amazing, thank you very much for everything, I am going to really miss our weekly chats and the support, guidance and for being a great listener and a shoulder to cry on.
16 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
It is great to hear how Dionne has been able to support you and we appreciate the kind words on their service. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
The day I was due my second session I…
The day I was due my second session I received sine awful news of a death in the family. Emailed my councillor straight away to explain the situation that I wouldn't be attending the session that day. I was told I would miss a session as it was late notice. Myself and my work tried for 5 weeks to argue that it was extreme circumstances however was passed around and one day told I was entitled to an additional session and the next told no. Overall a really bad experience for me and believe HA only care that they get paid
5 août 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning, and thank you for taking the time to leave your review.
We are sorry to hear about your experience and would like to investigate what has happened further to cause your review
To do so, we’ll need some additional information so our team can look into the matter and contact you directly with an update. We have already requested these details via Trustpilot, but if you would prefer to reach out to us yourself, you can email us at feedback@healthassured.co.uk.
Kind Regards
Customer Solutions Team
Very easy to find and book
Very easy to find and book.
Very professional and approachable
Really has helped me understand the process I am going through.
Shirley Bass was excellent. I really felt at ease. I really can not express enough how much Shirley helped me
9 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review.
We are so glad to hear how we have been able to support you! We appreciate your kind feedback and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Understanding and friendly
Understanding and friendly, patient and good listening. Good advice to deal with situations you have struggled to get through
11 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review.
We are so glad to hear how we have been able to support you! We appreciate your kind feedback and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
My councillor was amazing
My councillor was amazing. I learnt so many coping strategies. It was such a big help
10 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are so glad to hear how we have been able to support you! We appreciate your kind feedback and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Wonderfull service
Wonderfull service, Very efficient and professional, listened to me and was very patient through All the process of Counseling.
9 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review.
We are so glad to hear how we have been able to support you! We appreciate your kind feedback and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
very supportive
I phoned the helpline and within 1 week had a counselling session booked in! Every single person I’ve spoken to has been very understanding and absolutely amazing I highly recommend to anyone!
1 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how we have been able to support you and that you would recommend the service! We appreciate your kind feedback and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Angeline ☆☆☆☆☆
Angeline our counsellor was very attentive and professional throughout, she listened to both sides and provided clear guidance and advice using her professional judgement...she saved our marriage, thank you so much x
8 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are thrilled to hear how Angeline has supported you and we really appreciate your kind words on their service. We will be sure to share this with Angeline and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Was amazing
Was amazing the counselling I had would recommend them to everyone
Gave me time to offload to Jackie my councellor she was amazing listened to me and I felt very comfortable many many thanks
8 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear how Jackie has been able to support you and appreciate the kind feedback. We will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
The Councillor wasn’t judgemental was…
The Councillor wasn’t judgemental was totally understanding with positive ways of dealing with the stress and anger that I felt with my work related issues.
I would definitely recommend speaking to someone who in reality is a stranger but has the experience in helping me as an individual on my personal circumstances going forward.
7 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear how we have been able to support you. Your feedback is appreciate and we will be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Lovely lady i spoke too..put me at ease…
Lovely lady i spoke too..put me at ease and listened..really listened so i thank you..i felt alot better after i called for help
6 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good afternoon and thank you for taking the time to leave your review
We are so glad to hear your feedback on the service received and how we have supported you. We will be sure to share your kind feedback with the team!
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
I had a number of sessions with Karen…
I had a number of sessions with Karen and from minute one of day one I was made to feel heard, listened to and understood. I would highly recommend this service to anyone in need. Please don’t suffer in silence. The help is out there to be had.
4 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how Karen has been able to support you during your sessions and appreciate the kind feedback given. We will be sure to share this with Karen and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Really supportive and understood what I…
Really supportive and understood what I needed and how to help me. Will be seeking assistance again in the future. Thank you
3 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are thrilled to hear how we have been able to support you and appreciate your kind feedback. We'll be sure to share this with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
My counsellor Gill was absolutely…
My counsellor Gill was absolutely amazing & I'm in a much better place after our sessions together. I would highly recommend to anyone that is in need of help
3 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear that Gill has been able to support and assist you within your sessions. It is great to hear your recommendation of our service and we will be sure to share your kind words with Gill and the rest of the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
The presentation was very informative…
The presentation was very informative and well delivered. Abdul Nasib explained everything clearly and made the session interactive and engaging. He was approachable, easy to talk to and took the time to answer all our questions thoroughly. Overall, it was a very useful and enjoyable meeting.
3 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
It is great to hear your kind feedback around Abdul's service. We are glad to hear how engaging the session was and we'll be sure to share your feedback with Abdul and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Wisdom wellbeing helped me enormously …
Wisdom wellbeing helped me enormously at the end of my sessions I was able to hold my head high and tell myself I'm worth it my confidence has been boosted and my anxiety although still there isn't as bad as it was I can't thank my councillor Kerry enough and I highly recommend wisdom we'll being
3 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so glad to hear how we have supported you and appreciate your kind words around Kerry's service. We will be sure to share your review with Kerry and the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
Abdul was very helpful and provided…
Abdul was very helpful and provided great support - A+! Would recommend.
3 septembre 2026
Avis spontané
Réponse de Wisdom Wellbeing
Good morning and thank you for taking the time to leave your review
We are so thrilled to hear how Abdul has been able to help you and will be sure to share this feedback with the team
Did you know, you can download and access our Wisdom smartphone app where you will be able to find 100's of resources including podcasts, videos and articles to help and assist you further!
Follow the download link below!
Android - https://play.google.com/store/search?q=wisdom&c=apps
Apple - https://apps.apple.com/gb/app/wisdom-learn-grow-thrive/id6462672407
Kind Regards
Customer Solutions Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.