I ordered an anti-choking devise and somehow and mysteriously signed up for a “Membership” for $10 that I didn’t subscribe to. I “Immediately” canceled the order and was ignored. Then I received seve... Voir plus
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Lisez les avis des autres
Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... Voir plus
Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... Voir plus
L'entreprise a répondu
This company has aggravated the he-- out of me by calling me a zillion times a day, every day, since the Medicare enrollment period began. Now, they are also texting me. I would not buy an insurance... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- aussi dans
- Conseiller financier
À propos de Health IQ
Écrit par l'entreprise
At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.
Coordonnées de contact
5465 Legacy Dr Suite 650, 75024, Plano, Etats-Unis
- (888) 874-0827
- customersupport@healthiq.com
- www.healthiq.com
3,1
Moyen
874 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Excellent Customer Service.
Excellent Customer Service.
Don Rhodes was very professional, knowledgeable, and listened to my concerns. I was able to choose the best plan for me.
6 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy you had a 5-star experience with Health IQ, and we'll be sure to pass your note along to your agent.
My agent was Crystal Coble
My agent was Crystal Coble. She was the most helpful agent I have ever spoken with. Kind, personable, courteous & the most patient agent I've ever spoken with as I'm an insurance dummy. She knows her stuff & related to me with excellence. She's a keeper. 🥰
5 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your experience with Health IQ, and we'll be sure to pass your note along to your agent.
Highly potential fraud
This makes me think that this is some kind of fraud because they call 5-6 times a day always at a different phone number each time.
It's possible it's legit, but they have fraudulent telephone practices.
6 décembre 2022
Avis spontané
Réponse de Health IQ
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.
Expected situation and your reps from great listening skills respectful and they took their time with me…
Expected situation and your reps from the first one who answered the phone until I got the second one with who I was referred and he finished everything he heard everything that I had to say that's the account of customer service I like
2 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy you had a 5-star experience with Health IQ.
The staff are very friendly ,courteous, kind and informative, thank you
I was impressed the lady that helped me was very knowledgeable and informative thanks to her explaining everything I now understand how Medicare and Medicaid works thanks a million
6 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
The Customer Service rep was very…
The Customer Service rep was very understanding and compassionate and helped me switch to a new health plan for my present situation. She was awesome!
4 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
The help he give me he was polite…
The help he give me he was polite explaining the benefits I would recommend it all who needs help with medicare
6 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Tony Cain is very knowledgeable and…
Tony Cain is very knowledgeable and asked probing questions as to what was important to me for the upcoming year. I called him on Sunday 12/4/2022 left a message and he called me back! I look forward to talking again to in the next enrollment period to see what's new. My wife will be contacting Tony in January.
4 décembre 2022
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.
The licensed agent was a soft sell and…
The licensed agent was a soft sell and was very accommodating to my needs.
2 décembre 2022
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Scam alert
Scam alert!
I have blocked over 50 calls from this scam and still get calls almost every day. Beware it’s a total scam.
What part of DO NOT CALL ME do they not understand?
I feel sorry for the people who fall for this scam.
I’m sick of it.
I have sent scam alerts to everyone I know over 65..their target victims
Block them all. They do not follow the do not call registry..
6 décembre 2022
Avis spontané
Réponse de Health IQ
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.
Representative was very knowledgeable
Representative was very knowledgeable, understanding and polite.
3 décembre 2022
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Do Not Call Law violating unwanted sales caller Health IQ
The Do Not Call Law violating scam robo sales criminals have been calling here for years in violation of the Law and our demands to stop these totally unwanted and NEVER requested ( one of their lies ) Medicare ad on illegal sales calls .
5 décembre 2022
Avis spontané
Réponse de Health IQ
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.
She was very friendly and…
She was very friendly and knowledgeable. She also was very patient with me while I found accurate information. She also took time to explain my questions and services I was eligible for.
2 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your positive experience with Health IQ.
Health IQ Maria was very knowledgeable and helpful helpful she…
Health IQ Maria was very helpful she knew the information she went above and beyond to help me get my primary care doctor and I'm very thankful to your company if I have any problems she gave me a direct number so she can help with that also.
3 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ. We'll be sure to pass your note along to your agent.
Agent was very helpful and was very…
Agent was very helpful and was very patient with me. Space she explained everything that I needed to know. I’m glad she was very patient with me and very personable.
3 décembre 2022
Avis spontané
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
I had to call 3X for my husband.because…
I had to call 3X for my husband.because the first 2x I could not understand them. I ONLY SPEAK ENGLISH! Finally the 3rd caller was someone who spoke very clearly.
5 octobre 2022
Avis spontané
Réponse de Health IQ
We aim to provide exceptional service, and we’re sorry that your experience was less than that. Your feedback matters and will be used to help guide the positive changes we make to our customer’s experience.
Everything was explained to me in terms…
Everything was explained to me in terms I can understand. Not understanding alot about medicare and supplemental insurance, that was big for me. She laid out step by step comparison to my current insurance and saved me alot of money in addition to extra benefits
1 décembre 2022
Réponse de Health IQ
Thank you so much for taking time to leave us your review! We're so happy to hear about your 5-star experience with Health IQ.
They'll harass you to distraction.
I have received 11 calls in the last four days. I have repeatedly said I'm not interested, yet they refuse to do take no for answer.
4 décembre 2022
Avis spontané
Réponse de Health IQ
Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.
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