HelloSelf Avis 155

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The HelloSelf app alongside my therapy helped keep me accountable and reflective between appointments. I’ve have very much valuedit

Noté 5 sur 5 étoiles

My therapist was invaluable. I had 20 sessions with my therapist and throughout that time they were patient, understanding and through asking the right questions and active listening, was able to pro... Voir plus

Noté 5 sur 5 étoiles

Getting help from Sarah S. has been absolutely incredible! I really felt like she took care of me and my worries. She is always positive but also take what you say seriously. She would even do some re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale
  2. Clinique de santé mentale
  3. Psychologue
  4. Psychothérapeute
  5. Centre de bien-être

Écrit par l'entreprise

Therapy and coaching to help you feel and live better. HelloSelf is the UK's leading therapy and coaching provider. Our personalised approach connects you to expert therapists quickly and conveniently. We recognise that seeking support can be a step into the unknown - no matter what you're currently experiencing, our expert, caring team are here to help.

Écrit par l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Coping strategies for stressful situations

I am building tools mentally to allow me to cope with stressful situations subconsciously. My therapist has helped me to examine my behaviour and reframe it in a positive sense. She has also helped me cope with my recent ADHD diagnosis appointment.

12 mai 2025
Noté 5 sur 5 étoiles

Helloself

Helloself bought me back from the edge, helped me see my unhealthy,negative thought patterns, and allowed me the space to talk everything through. I was able to find my way forward whilst being gently guided by my psychologist. The fact that the nhs provides this incredible support is amazing. I now have the tools I need to move forward

17 avril 2025
Noté 5 sur 5 étoiles

Helpful and easy

This portal is easy to navigate and it was very easy to pick up an appointment with my therapist after months of non regular contact. Very pleased with the friendliness and ease in which this company provide.

13 mars 2025
Noté 5 sur 5 étoiles

Hello self has been absolutely wonderful

Hello self has been absolutely fantastic. I have have never been through such a difficult time in my life with grief , my son having cancer , not being well myself and working a very stressful job . The support has enabled me to help my children with the loss of their Dad, help me with the treatment of my son’s cancer and begin to rebuild my life .
I don’t know where I would be without this help . I am extremely grateful . My therapist is more than I could ever imagine , Thankyou

14 mars 2025
Noté 4 sur 5 étoiles

Great service - one constructive tip to add

The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise. Many AI transcribing services exist that this could be based on. A bit more detail to enable the user to properly reflect on what was said later - and faster - would be helpful. Otherwise this is a useful service.

20 janvier 2025
Logo de HelloSelf

Réponse de HelloSelf

Many thanks for your four star review and specific helpful feedback. We value all of our member feedback as we see this as an opportunity to improve. We will look into your feedback with a view to implement positive changes to better members' experience of this innovative tool which provides a valuable way for you to remember the content of therapeutic sessions which you can revisit whenever you like. We want our members to get the most out of each session they have. A lot of rich, thoughtful insights and learning takes place in sessions; providing a written summary for members that you can keep and review between sessions (or after regular sessions have stopped) is a useful tool to reinforce key concepts and maximise therapy benefits. The more engaged your are in your therapy, the better your therapy experience and outcome will be. We also want members to be able to continue to learn from their therapy outside of sessions, so that they realise their improvements quicker. Best wishes.

Noté 5 sur 5 étoiles

Very happy with the quality of the…

Very happy with the quality of the therapist and overall consistency of the HelloSelf platform

22 janvier 2025
Logo de HelloSelf

Réponse de HelloSelf

We're happy to hear that you are happy. Thanks for taking time to feedback your experiences. Thank you for letting us know you have been pleased by the quality of one of our excellent therapists and the consistency of our clinically informed, innovative and tech enabled platform. Best wishes.

Noté 4 sur 5 étoiles
Logo de HelloSelf

Réponse de HelloSelf

Thanks for taking time to provide us with feedback and your four star review. We're pleased to hear you have received a helpful and good response from us. We work really hard to prioritise our member's experience of care. Best wishes.

Noté 5 sur 5 étoiles

Great therapists and a clever platform

I'm probably half way through my therapy and I've been fortunate to have help from a talented and empathetic therapist.

Some people have complained about the platform, it has worked fine for me and I think the transcription and summarisation are a game changer. The combination of messaging features and summarisation gives you more confidence in the care because things are followed up and the therapy becomes more actionable.

16 janvier 2025
Logo de HelloSelf

Réponse de HelloSelf

Many thanks for your five star detailed review. We're delighted that you have felt the benefit of being supported by one of our quality assured talented and empathic psychological therapists. We're over the moon that the session summary feature have been such a "game changer" for you. We pride ourselves on innovations like this and direct messaging that better member care. It's great to hear that you are also benefitting from clear action planning that is followed up. Best wishes.

Noté 5 sur 5 étoiles

This was my first session and…

This was my first session and everything was very friendly and helpful

2 janvier 2025
Logo de HelloSelf

Réponse de HelloSelf

Thank you for sharing your five star positive review. We're so pleased to hear that your first session proved to be helpful. Best wishes.

Noté 4 sur 5 étoiles

Easy to access

Easy to access, clear and precise information.
Therapist approachable and understanding.

16 décembre 2024
Logo de HelloSelf

Réponse de HelloSelf

Your four star review and specific feedback is much appreciated. We value all feedback as we see this as learning opportunities to better our services and care. It's great to hear that all the work we have done to prioritise our member's experience has been experienced by you as accessible and clear. We're also delighted to hear that our specialist therapist has made you feel comfortable and understood. Best wishes.

Noté 5 sur 5 étoiles

Accessing HelloSelf therapy has been…

Accessing HelloSelf therapy has been nothing less than life changing.

The highly qualified and skilled therapist worked with me and supported me over a range of challenges. I would (and do!) recommend to everyone!

18 décembre 2024
Logo de HelloSelf

Réponse de HelloSelf

Thank you for taking the time to share a five star glowing review. We are delighted to have assisted you on your life changing therapeutic journey. We pride ourselves on our experienced, skilled, trusted and quality assured psychological therapists. Thank you so much for recommending us. Best wishes.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus