Hern and Crabtree Estate Agents Avis 

225
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My house had been on the market for 9 months with a major estate agent prior to Hern and Crabtree taking over. What a difference in experience we had! Brilliant communication, quick responses and work... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish, Hern & Crabtree were exceptional. The service I received was second to none. The photography was outstanding, the team handled all of my viewings and feedback brilliantl... Voir plus

Noté 5 sur 5 étoiles

We brought a property from the heath Cardiff branch and found everyone to be friendly and helpful. However our main praise must go to Gina who dealt with our purchase. She went above and beyond to hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Heath Cardiff team were a really friendly and efficient team who would respond to queries really quickly and always happy to help. Kept the process very simple the whole way through and impressed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey. Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you. A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own. We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf. We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(225)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Buying & selling perfection

From start to finish the service from Hern & Crabtree has been fantastic.
We both sold our home and purchased new through them.

The pictures and virtual tour were just what we wanted and gave a great window into our home for all potential buyers to view.
Gareth from the Llandaff branch carried out the viewings, and helped us with the offers to best suit.
Annamarie from the Heath branch was a great help guiding us through the offering, purchase process on new home…. both keeping us well informed and calm during the stressful offers/best and final stage.
The months in between accepted offers to completion, Gina from the Pontcanna branch was on hand to negotiate any issues and really excelled in keeping everything on track. (Thanks Gina for taking all my calls:)
Overall couldn’t have asked for more…. And to top it off were also the most competitively priced.
Thanks
Rich + Grace

22 août 2023
Avis spontané
Noté 5 sur 5 étoiles

My experience

Everyone I’ve dealt with at Hern & Crabtree have been professional, keeping me informed, every step of the way, on the sale of my property. This is not easy, as I’m living in Australia.
Thank you.

26 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Hern and Crabtree offer an exceptional…

Hern and Crabtree offer an exceptional selling journey, they are thoroughly professional in their approach, and someone is always on hand to answer any questions. I have sold a house with them previously and they made the process seamless and as stress free as possible, I didn't hesitate to use them again for my current sale. Alison and Nick White.

25 août 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service!

All members of the team were unfailingly polite, efficient and went out of their way to help my sister and I sell our Mother's home. A number of issues cropped up along the way and they were always there to offer guidance and support - I would thoroughly recommend them as a selling agent.

10 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent photos

Mike from Hern & Crabtree sent useful information in advance of taking the photos of our property. We were pleased that he was flexible enough to accommodate some last minute requests and was polite and professional when he arrived at the agreed time. The quality of the photos he took, along with the virtual tour, were of a very high standard.

11 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Mike Baillie - Hern and Crabtree

Mike was super friendly, courteous and professional and captured our home beautifully. Nothing was too much trouble and he took the stress and anxiety away to make us feel at ease through the process.

25 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

House for sale photos

Mike was very friendly and professional. The photos were very good.

18 juillet 2023
Avis spontané
Logo de Hern and Crabtree Estate Agents

Réponse de Hern and Crabtree Estate Agents

Thanks Nigel for your review. We are really happy you were pleased with the results and service. Looking forward to helping you with your move.

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. The agent was knowledgeable and had done research previous to valuing the property. He knew the area we lived in very well. The photographs were of a very high standard and the brochure which they produced was detailed and professional.
Overall an excellent service.
We would highly recommend using Hern and Crabtree.

11 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service, very quick turnaround following survey. Very impressed with the quality of the photographs. Would definitely recommend.

23 juin 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Hi Kathryn, thank you for such a great review and feedback. We're so pleased you liked your image work and service so far from Hern and Crabtree. We'll look forward to helping your with your property sale.

Noté 5 sur 5 étoiles

Great company to deal with.

All my correspondence with this company, no matter which team member I dealt with, was efficient, warm, and friendly. I was regularly informed of any progress, and all my queries were answered promptly, and I was made to feel valued. I would highly recommend them.

22 mai 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Hi Dominic, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and our Pontcanna team will be thrilled to hear about your great experience.

Noté 5 sur 5 étoiles

Mike was very personable and…

Mike was very personable and professional. He was interested in all aspects of living here, taking the time to understand all of the features of the flat. He took time to ensure he captured the right photos & angles including the garden.

30 mai 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Hi Jeffrey, thank you for taking the time to write this lovely review and for your kind words. We work hard to ensure we get the best marketing for your home and over the moon to hear you're happy with the results.

Noté 5 sur 5 étoiles

Class and Style!

I called Hern and Crabtree to help with the sale of my home. The firm is unique in its approach to Estate Agency! There is a class and style adopted, unrivalled by other Estate Agents in Wales that I have dealt with. From the initial valuation with Mr Humphreys to the ethereal photos of my home taken by Mr Baillie, the experience is proving to be a most memorable one in a truly positive way!

23 mai 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Hi Adebimpe, we are so pleased to hear about the great service you’ve received so far. We look forward to helping you with your move!

Noté 5 sur 5 étoiles

Professional and efficient

Arrived as arranged. Efficient and professional. Photographed our home to maximise the best aspects. Would definitely recommend.

5 mai 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Thank you Jayne for your kind feedback and comments.

Noté 5 sur 5 étoiles

They are very professional

They are very professional, the quality of there photos and presentation is 1st class and they are very friendly and honest.

5 mai 2023
Avis spontané
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Réponse de Hern and Crabtree Estate Agents

Hi NMaqueline, we work tirelessly to perfect our property listings and we are over the moon to hear that you were impressed with our service. Thank you for your positive review.

Noté 5 sur 5 étoiles

5 Star Estate Agents!

I have recently appointed H&C as acting agent to sell my property. So far I have been hugely impressed by the professionalism of their staff. Advertising my house has been an amazingly quick turn around. A special shout out to Mike who was so friendly and took fantastic photos of our house and Gavin for providing great help and advice. I’m looking forward to continuing to work with them!

20 avril 2023
Avis spontané
Logo de Hern and Crabtree Estate Agents

Réponse de Hern and Crabtree Estate Agents

Hi Hannah,

Thank you for leaving a 5-Stars review. At Hern and Crabtree, we continuously strive to serve you better and are really pleased to hear such positive feedback. Please let us know if we can do anything more to help in the future.

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