Highland Bikes Avis 

199
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding service. Confirmed product was available so ordered online and received from Scotland to south wales in super time. I now have a very happy 8 yr old. Would definitely recommend this... Voir plus

Noté 4 sur 5 étoiles

Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... Voir plus

Noté 5 sur 5 étoiles

Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... Voir plus

Noté 5 sur 5 étoiles

Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Service de location de vélo
  3. Magasin de réparation de vélos
  4. Magasin d'accessoires de vélo

À propos de Highland Bikes

Écrit par l'entreprise

At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.

Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.

Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(199)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Item as advertised

28 janvier 2024
Logo de Highland Bikes

Réponse de Highland Bikes

Thanks for taking some time our to leave us a review. It's very much appreciated.

Noté 5 sur 5 étoiles

First time I have used Highland Bikes…

First time I have used Highland Bikes (Elgin). What an excellent job with excellent service. The guy went way above and beyond what I paid for - it was like he was caring for his own bike. Well done and thank you. Definitely will use again.

28 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Slow to send out and communicate delay…

Slow to send out and communicate delay on item

18 août 2023
Logo de Highland Bikes

Réponse de Highland Bikes

Hi Clare. Thanks for the feedback. We did experience some delays with your order and I apologise that this was not communicated to you better. We have taken your comments on board and will endeavour improve on this. Thanks for shopping with Highland Bikes. Steve

Noté 3 sur 5 étoiles

Ordered click and collect

Ordered click and collect. But they sent my order to the wrong store.

29 juillet 2023
Logo de Highland Bikes

Réponse de Highland Bikes

Hi Kevin. I have tried to contact you directly about this review as it is not correct. Your Click + Collect order was sent to the store you selected. Please feel free to amend this review accordingly.

Noté 5 sur 5 étoiles

Outstanding customer service and great bike & accessory range

Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance from Steve T and very prompt delivery too. You feel confident when walking into the store and speaking to staff, which is such a great quality. Loving our new bikes. It's reignited my love for cycling.

15 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great.

Knowledgeable, helpful and friendly guy. Very attentive when picking up a new bike for my daughter.

6 juillet 2023
Noté 5 sur 5 étoiles

Such great service from our local Elgin…

Such great service from our local Elgin shop. It’s the little things that count; for example: the friendliness, and a wave when walking past the shop, always feeling like you get personal service no matter how much you spend, being able to just pop in for a chat: and many more examples. This is in addition to impartial and objective advice either on new bikes or servicing from their staff team, plus competitive pricing and excellent work on servicing.
It really pays to shop locally and use a proper bike shop. Highland Bikes Elgin is such a fantastic shop. I would definitely recommend it.

4 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service

Dropped my wife’s bike off for replacement cassette and Steven repaired it whilst I waited, first class service and reasonable prices. Highly recommended always a friendly welcome.

3 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and great service

Arrived in Inverness to cycle to Oban and realised my tyres were perished. Highland Bikes very kindly sorted me out with a new set at short notice. Thank you guys, really appreciate your superb help. Great shop as well!

7 juin 2023
Avis spontané
Noté 4 sur 5 étoiles

The transaction was straightforward…

The transaction was straightforward enough and the item was exactly as required but I had to phone them to check it was available for collection rather than them contacting me as their website says they will do. Would have been 5 stars if they’d done that

30 avril 2023
Noté 5 sur 5 étoiles

5 star service

Highland bikes what a great place to shop . They just couldn't do enough to help you . Wonderful experience.

30 avril 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus