HiQ Tyres & Autocare - York Avis 

16
TrustScore 4 sur 5

4,0

Unit 1 Outgang lane, YO19 5UP York, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Broke down locally with severe suspension problems. Recommended HiQ York by the AA. Vehicle seen instantly, with issues diagnosed within 30 mins. Parts delivered quickly and repairs just as quick. I c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service Thank you so much for your excellent performance, my car was misdiagnosed at my local garage with a clogged DPF, luckily I came to Gladstone garage where my car was correctly diagn... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted a specific van which had the right mileage etc so I traveled to London to pick it up after a long search.It came with an RAC warranty Yeh right I thought.4 months later I had a groan and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the work required was carried out as quickly as possible to get my vehicle through its MOT. There were a few minor delays, due to parts suppliers, but I was kept up to date with progress. The car... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Centre de contrôle technique
  3. Garage automobile
  4. Prestataire de transport automobile privé
  5. Mécanicien
  6. Inspection de véhicule

À propos de HiQ Tyres & Autocare - York

Informations provenant de diverses sources externes

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Coordonnées de contact

  • Unit 1 Outgang lane, YO19 5UP, York, Royaume-Uni

  • 01904610101

4,0

Bien

TrustScore 4 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(16)

2 568 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly, persoñal, quick and helpful service. Good value for money.

6 août 2025
Avis spontané
Logo de HiQ Tyres & Autocare - York

Réponse de HiQ Tyres & Autocare - York

Hi Karyn, thank you for leaving a review. We're so glad you found our service friendly and helpful.

Noté 5 sur 5 étoiles

Excellent service.A very honest and…

Excellent service.A very honest and professional staff. Would definitely recommend.
Faisal

16 juin 2025
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you for leaving us this excellent review, Faisal. Your recommendation means a great deal to us!

Noté 1 sur 5 étoiles

Don’t use protective covers!

Covered my Alcantara steering wheel in dirt and oil, so they clearly don’t use covers to protect peoples interior.

Contacted them direct and head office but no response!

Will never use again or recommend to anyone.

UPDATE: nearly 2 months later and still no response or explanation! DISGUSTING CUSTOMER SERVICE

Nearly a year later and never had an apology!

AVOID!!!!

3 mai 2025
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi Gary,
Thank you for this feedback. Please be advised this matter is under investigation above our customer service team.
We thank you for your patience.
Kind regards, HiQ Team

Noté 5 sur 5 étoiles

Highly, highly recommend this company.

All the work required was carried out as quickly as possible to get my vehicle through its MOT. There were a few minor delays, due to parts suppliers, but I was kept up to date with progress. The car now feels brand new on the road and of course it has the all important MOT.

14 janvier 2025
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi Mark,
Thank you for taking the time to leave your MOT a great review. We are always happy to help :)

Noté 5 sur 5 étoiles

Highly recommend

Took my car in for an MOT, with in 2 hours it was all done. Such friendly staff and very polite, would highly recommend

26 septembre 2024
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you for leaving us such a great review and recommendation Jessica!

Noté 5 sur 5 étoiles

I wanted a specific van which had the…

I wanted a specific van which had the right mileage etc so I traveled to London to pick it up after a long search.It came with an RAC warranty
Yeh right I thought.4 months later I had a groan and an oil leak.I searched for an RAC approved garage and had to travel to find them.They diagnosed a rocker cover gasket leak and a steering linkage issue.They contacted RAC and went back and forth on my behalf finally agreeing for the warranty to cover the work
They kept me informed all the time and explained I’d have to pay for diagnostics
There are at least 15 garages that I pass to get here however I’ll be using them again
Great service guys

11 juillet 2024
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi there Dale! Thank you for taking the time to leave our team such a brilliant review. Your kind words of recommendation mean a great deal to us. We'll be delighted to help with anything you may need in the future.

Kind regards,
HiQ Team

Noté 5 sur 5 étoiles

Great professional and quick service

I have used them twice now once to change tyres and break pads this time, the service was excellent and quick whilst I waited. The price was reasonable as compare to other garages around in York

10 juillet 2024
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

We really appreciate you taking the time to leave us such a fantastic review, thank you!

Noté 5 sur 5 étoiles

I had a DSG gearbox failure and it was…

I had a DSG gearbox failure and it was solved well and advantageously for the price. I recommend this garage with confidence.

12 mars 2024
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you for taking the time to leave us such a brilliant recommendation! We really appreciate it.

Noté 5 sur 5 étoiles

Good team

Had the car booked in yesterday, the staff were very friendly and helpful. Had good knowledge of the issues with the car.

22 février 2024
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you for taking the time to write us such a fab review Natalie - we really appreciate it.

Noté 2 sur 5 étoiles

Unreliable and rude staff

Unreliable and rude staff. Had to wait an hour for a tire technician to arrive (booked an appointment for 8.30am due to other commitments!). Staff could not care less, won’t be returning. Please work on your customer service

4 décembre 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi Ann,
Customer service is extremely important to us here at HiQ. Please email us at hiqcustomerservice@gmail.com with your full name, contact number and registration details. We will investigate this matter immediately.
Kind regards, HiQ Team

Noté 5 sur 5 étoiles

Very quick and reliable.

Broke down locally with severe suspension problems. Recommended HiQ York by the AA. Vehicle seen instantly, with issues diagnosed within 30 mins. Parts delivered quickly and repairs just as quick. I couldn’t be anymore happier with the service and quickness of this garage.

17 novembre 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi Chris,
Thank you for taking the time to leave us such a great review. We will always be glad to provide a quick and efficient service.
Kind regards, HiQ Team

Noté 1 sur 5 étoiles

Shame I can't give a zero rating

I booked my car in for a service and was told it would take 90 minutes.
After walking around I returned after 2.5 hours to be told it was still being looked at.
I sat and waited for a further 2 hours in the small waiting area that they have. The bins were overflowing, the table was covered in dust, the Tomato soup from the free vending machine dispensed "dish water".
When the service was completed after 4.5 hours the person at reception has "disappeared" into a meeting - resulting in another wait to pay.

23 août 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi there Peter,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Noté 5 sur 5 étoiles

Very good quick service

Was helped by Chris, very fast service will definitely come back again for my car servicing etc.

11 août 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you Emily, so lovely to hear!

Noté 4 sur 5 étoiles

Friendly staff

Friendly staff, and very efficient. Only problem is there is very little space outside the garage to park. Not the staffs fault though

3 août 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Hi Chris,
Thank you for taking the time to leave us this review and provide us with some valuable feedback. We really appreciate it.
Kind regards, HiQ Team

Noté 5 sur 5 étoiles

Excellent

Excellent service
Thank you so much for your excellent performance, my car was misdiagnosed at my local garage with a clogged DPF, luckily I came to Gladstone garage where my car was correctly diagnosed with what turned out to be the cooling fan for the radiator, which was replaced with a new one at a very reasonable cost, I cant recommend them highly enough.
Thank you Gladstone Garage

2 juin 2023
Avis spontané
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Réponse de HiQ Tyres & Autocare - York

Thank you very much Will, happy we were able to find the issue!

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