House of bespoke Furniture Avis 

225
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful service, I ordered the Washington step bed a few weeks ago the bed arrived today and I’m really happy with the bed, great quality and the service was great, very responsive, assembly team ve... Voir plus

Noté 5 sur 5 étoiles

I’m so pleased with my cuddle chair, it’s incredibly comfortable, looks beautiful and fits perfectly in my bay window. It arrived already set up, the delivery driver was lovely and even took the packa... Voir plus

Noté 5 sur 5 étoiles

Really great experience, we ordered 2 more made to measure sofas, the oyster Oxford and the Dior cinema. Quality is great and the customer service has been excellent, very responsive and friendly, rea... Voir plus

Noté 5 sur 5 étoiles

I have previously purchased a couple of pieces furniture from HOB last year and I returned for a new U shape sofa, they offered a completely bespoke design and have been so helpful, like they were... Voir plus

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de meubles de chambre à coucher
  3. Magasin de design et de décor intérieur

Écrit par l'entreprise

We have the very best of cinema sofas, U shape sofas TV beds, luxury four poster beds and luxury beds on display. Nationwide delivery available Bespoke made to measure services available Interior design services available


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(225)

73 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Great quality product.

25 mars 2024
Avis spontané
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Réponse de House of bespoke Furniture

Hello

We are so pleased to here you were happy with our service

Noté 5 sur 5 étoiles

Luxurious Beds!

Ordered the Lexi Gold Trim bed and it came exactly how it is pictured😍 So luxurious! Quick and efficient service and delivery from HOB. Definitely would recommend ordering from here

24 mars 2024
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Réponse de House of bespoke Furniture

Thank you so much for taking your time to leave us a review, we are so pleased to here your happy with your new bed

Noté 1 sur 5 étoiles

Scam Company Beware!!!!

Be warned this company used to be called House of Bling which has a poor reputation (see reviews for proof). I brought 6 dining chairs in March 2023. In January this year one of them broke and since then 2 more have also broken in exactly the same place. All I asked was as for new legs but they would not assist. Due to their poor customer service I have had no choice but to file a court claim but they are now saying I purchased the chairs from their “sister company” House of Bling. This company went into liquidation in Jan 23 but I purchased the chairs in March 23. The Director of both companies is the same person and whilst I’ve tried on several occasions to resolve the issue amicably she is unwilling to respond.

15 mars 2024
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Réponse de House of bespoke Furniture

Jo Tedder

You are doing everything possible to slander our company, for absolutely no reason what so ever in which we will now take further

You have absolutely no dealings with HOB Furniture at any stage

This company has never been known by any other name, HOB was registered in Feb 2023 and the domain was registered in May of 2023 which can be confirmed by trust pilot and companies house

You have had absolutely no experience or order from HOB Furniture

Noté 5 sur 5 étoiles

1st rate company

Great company. Communication was top class and always quickly responsive through from purchase date to delivery. Quality of the sofa is perfect and all was delivered as expected and on time. Friendly and professional company. Highly recommended.

7 mars 2024
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Réponse de House of bespoke Furniture

thank you so much for taking your time to review us Phil, we are so pleased to here your happy with your new sofa, if you have any questions in the mean time please don't hesitate to contact us

Noté 4 sur 5 étoiles

sofa came earlier than anticipated and…

sofa came earlier than anticipated and was assembled quickly

3 février 2024
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Réponse de House of bespoke Furniture

Hello Chatlotte

Thank you for taking your time to review us, we hope the sofa being ready before the estimated lead time was not too much inconvenience

If you have any questions in the mean time please don’t hesitate to contact us

Noté 5 sur 5 étoiles

i ordered the royal zara cinema sofa…

i ordered the royal zara cinema sofa very good communication emma was brilliant fast delivery time brilliant quality would recommend

1 mars 2024
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Réponse de House of bespoke Furniture

Hi Sarah

Thank you for your review, very much appreciated

Noté 5 sur 5 étoiles

Really surprised with some of the stuff…

Really surprised with some of the stuff at this store, really good quality and great prices.

25 février 2024
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Réponse de House of bespoke Furniture

Thank you Raheem for your review

Pleased you were happy with our shop and had a great experience

Noté 5 sur 5 étoiles

Fabulous company and beautiful sofa!!

I would without doubt recommend this company to all! The service, even before ordering, is excellent.. they really go above in helping. The sofa is beyond beautiful and is even better than what we expected. I will be recommending to all my friends and family. Thank you again HOB Furniture ⭐️💖

5 février 2024
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Réponse de House of bespoke Furniture

Hello Ella

Thank you for your review really pleased you’re happy with your new sofa.

If you have any queries in the future please don’t hesitate to contact us.

Kindest regards
HOB TEAM

Noté 5 sur 5 étoiles

Absolutely love my sofa and coffee…

Absolutely love my sofa and coffee table fast delivery thank you

3 janvier 2024
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Réponse de House of bespoke Furniture

Hello

Thank you so much for taking your time to review us, so pleased to here your happy with your new sofas and coffee table

Noté 5 sur 5 étoiles

Great Customer Service

Efficient delivery, I was kept in the loop the whole time with messages and updates. Absolutely love the sofa and would recommend

27 janvier 2024
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Réponse de House of bespoke Furniture

Hello Nathaniel

Thank you for taking your time to leave us a review, we are so pleased you are happy with your sofa.

If you do require any further assistance please do not hesitate to contact us.

Kindest regards
HOB Team

Noté 1 sur 5 étoiles

Not Their Photos Beware

This company is using my photos and I did not purchase from them. I have messaged them to remove ad it isn’t their work and they have blocked me and deleted me and not responded. When I have called they were so rude to me. The company I have purchased it from have been informed !

This is not a fake review omg this company are awful there’s lots of clients reporting them the company I purchased this from another company have shared a story in full of all their sofas circled on their website and tagged the clients that are complaining including myself
There’s a photo they are using that belongs to another company love my sofa.
And the owner of Mars the label Arianna ajatars sofa is on there and she got hers from House of bespoke as I seen it on her instagram. It’s tagged … you guys are fraudsters!!!
I’ve messaged you on instagram and so did my friend whose sofa you also have on your page and you have blocked us without replying !!!

Please contact me at @skinaestheticsupplies I will send the receipt from the company I purchased from and the sofa in my house and it’s there on their page and website this company are using it to get orders it’s fraud they didn’t make them.

Instead of being honest and apologising and removing it and my friends I’m now being called a liar and accused of leaving a fake review !!!! This company is disgusting

I’ve left the review on a Sunday as I contacted you last night when I was made aware of this situation. I have messaged you at 22.26 and you blocked me !!! No response just blocked me still have my photograph I have all the evidence of the message I sent

WOW THIS COMPANY HAS NO SHAME !!! ANYONE READING THIS CONTACT ME ON MY INSTAGRAM PAGE IN THE ABOVE TEXT ILL SEND YOU THE PHOTOS OF MY CONTACT WITH THIS COMPANY FROM YESTERDAY AND THE FACT THAT THEY BLOCKED ME IVE TRIED TO CALL TWICE I HAVE ALL THE RECORDS SCREEN SHOT. DEFLECTING WHAT THEY ARE DOING AS ITS AWFUL HOW MANY PEOPLE THEY ARE DOING THIS TO

NOW SAYING IM SLANDERING THEM JUST REMOVE THE PHOTOS ITS NOT THAT DO THEY DONT BELONG TO YOU ITS NOT DIFFICULT YOU CANT ADVERTISE OTHER PEOPLES SOFAS ON THEIR HOMES AS YOUR OWN WORK ! ITS NOT YOUR WORK YOUR EMBARRASSING YOURSELVES TRYING TO PASS MY SOFA AND DESIGN AND MANY MORE AS YOUR OWN. IVE JUST EMAILED TRUST PILOT BACK WITH ALL THE REQUESTED INFORMATION
-PHOTO OF MY CONTACT LAST NIGHT
-PHOTO OF MY SOFA IN MY HOME
-PHOTO OF MY FRIENDS IN HER SALON
-PHOTO OF MY ATTEMPTED CONTACT WITH YOU VIA YOUR PHONE-LINE
-PHOTO OF YOU USING MY IMAGE ON YOUR INSTAGRAM AND WEBSITE THAT YOU DID NOT MAKE
-RECEIPT AND INVOICE FROM THE COMPANY I PURCHASED IT FROM
THE EVIDENCE SPEAKS FOR ITSELF IM NOT AFRAID OF YOUR FALSE NARRATIVE

ALL I ASKED YOU TO DO WAS REMOVE MY FRIENDS AND MY PHOTOS AS ITS FALSE ADVERTISING YOU DID NOT NAKE THESE ITEMS AND CANT PRETEND THAT YOU DID ITS WRONG

27 janvier 2024
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Réponse de House of bespoke Furniture

Fake review left from
Someone who has had no order with HOB, and no contact with HOB and is clearly working on behalf of a competitor
Your updated response shows that, considering the review has been left on a Sunday it very clear you have had absolutely no communication with the HOB Team

The review will be reported and further action taken for slanderous comments of fraud.

Noté 5 sur 5 étoiles

Ordered a TV bed from HOB and the…

Ordered a TV bed from HOB and the service was very good alongside the communication from Emma, would definitely recommend as beds are quality too. Delivery drivers also very helpful

26 janvier 2024
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Réponse de House of bespoke Furniture

Hello Asha

Thank you for taking you time to leave us a review, we are so pleased you’re happy with your new TV Bed, we will be around this week with the mattress for you.

If you have any further enquiries in the future please do not hesitate to contact us.

Kindest Regards
HOB Team

Noté 5 sur 5 étoiles

Top quality sofa

Top quality sofa, top quality service! Ability to speak to someone over WhatsApp before I placed an order to ask questions and then while waiting for delivery was brilliant. Would definitely buy from this company again!

28 janvier 2023
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Réponse de House of bespoke Furniture

Hello Lewis

Thank you for taking your time out to leave us a review, we are soo pleased you’re happy with your cinema sofa and the service provided.

We also thank you for the pictures, the sofa really does look beautiful in its new home.

If you have any further questions, please do not hesitate to contact us.

Kindest Regards
HOB Team

Noté 5 sur 5 étoiles

We ordered the superking Washington…

We ordered the superking Washington curve bed with the ottoman storage, they delivered our bed on a day that suited us and it’s definitely worth paying the money for the bed to be assembled, the courier men put the bed up quickly and efficiently.
The bed looks fantastic and the customer service was outstanding throughout, answering all my questions and keeping me up to date at all times, would recommend to anyone!

25 janvier 2024
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Réponse de House of bespoke Furniture

Hello Lucy

Thank you for taking your Time out to leave us a review, it was a pleasure to deal with you and we are soo pleased to here that you are happy with your new bed and the service provided to you.

Enjoy your new home and if you need any further assistance in the future please do not hesitate to contact us.

Kindest Regards
HOB Team

Noté 5 sur 5 étoiles

Was slightly unsure ordering online

Was slightly unsure ordering online, however I had nothing to worry about, my new TV bed is absolutely perfect I’m really happy with it great quality, and the customer service was spot on. Thanks.

Will be ordering again soon

15 janvier 2024
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Réponse de House of bespoke Furniture

Hello Keza

Thank you so much for taking your time to leave us a review, we are really pleased to hear you are happy with your new tv bed.

If you have any additional questions or requirements in the future please do not hesitate to contact us.

Thanks again
HOB Team

Noté 5 sur 5 étoiles

Stella 3+2

I recently purchased a Stella 3+2. It was just as I asked it. Customer service was amazing and communication between customer and shop was great. Delivery time was perfect and as they said. I would recommend this furniture shop to others.

11 janvier 2024
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Réponse de House of bespoke Furniture

Hello

Thank you so much Mr and Mrs Khan for taking your time out to leave us a review we are soo pleased your happy with your new sofas and the service provided to you, we welcome you to our shop anytime and if you have any further enquiries in the future please do not hesitate to contact us.

Kindest regards
HOB Team

Noté 5 sur 5 étoiles

This was a great experience from…

This was a great experience from ordering to delivery
Very helpful answered all questions
Sofa was good quality and well built
Del team was polite and helpful

18 janvier 2024
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Réponse de House of bespoke Furniture

Hi Steve

Thank you for taking your time out to leave us a review, that’s great to hear your feedback and we are delighted to hear you are happy with the end product.

Thanks again
HOB Team

Noté 5 sur 5 étoiles

Beautiful crush diamond Cabinet

Beautiful Cabinet, looks stunning in my dinning room. Complimenting the crush diamond theme.

Delivery could have been more organised. I only received notification that it was being delivered 50 minutes before it arrived. Luckily I was working from home that morning.

18 janvier 2024
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Réponse de House of bespoke Furniture

Hi Ange

Thank you so much for taking your time out to leave us a review, we are sorry to hear about the lack of communication from the delivery company this has been noted and fed back to the Team.

We are pleased to here overall you are happy with your beautiful cabinet

Thanks again

HOB Team

Noté 5 sur 5 étoiles

Highly recommend HOB

I was a bit sceptical about ordering a bed online but as we were looking for something bespoke (Emperor) we were limited on high street options. I was impressed with HOB reviews and their website, so we went for it, and I’m SO glad we did, their service is excellent, the bed is perfect and the delivery team were spot on! Highly recommend HOB and we will definitely be buying from them again!

20 janvier 2024
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Réponse de House of bespoke Furniture

Hello Lorna

Thank you so much for leaving such a lovely review,

We really are pleased to hear you are a happy customer, enjoy your new very big bed, if you have any queries or requirements in the future please do not hesitate to contact us.

Noté 5 sur 5 étoiles

Ordered my cinema sofa and Washington…

Ordered my cinema sofa and Washington bed from here, great service, delivered on time great communication from both HOB Furniture and the delivery company best of all was the stunning quality of the stuff. Can’t fault them Definitely recommend!!

19 janvier 2024
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Réponse de House of bespoke Furniture

Hello Mohammed

Thank you so much for taking you time out to leave us a review, we are so happy to here your pleased with both your bed and sofa and great to here you were happy with the delivery service.

Enjoy you new furniture if you have any queries in the future please do not hesitate to contact us.

Best wishes

HOB Team

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