hollandbulbfarms.com Avis 113

Horrible experience. They sent me the wrong product. When the tulip came up in the wrong color from what I ordered and I sent a picture and they sent me down a wild goose chase with a store credit that I couldn’t get to work. They never answered the phone. DO NOT BUY. There are may way better companies.

This is the worst bulb/plant supplier. Customer service is "no service" and I have been waiting over a month for my order.

My allium bulbs were planted and they are all coming up this spring. The peony root I ordered looked good when I planted it but it still hasn't come up and all my other peonies I got from another company have been up for weeks.... so we'll see .. April 29th Peony still a no show

Majority of my tulip bulbs came moldy and I opened the package the minute it got delivered.

I have repeatedly received advertisement in my Facebook feed offering 85% off a particular bulb (pictured). When clicking through to order the bulb is only 50% off (bogo). Contacting the company they refuse to honor the advertised price. I've requested my complaint be escelated to a corporate decision maker with response being C/S doesn't have the ability to connect me with corporate. I asked for C/S to email a corporate director my complaint and copy me, that has not happened. I received the 85%off add at least 5 times on FB and have screen shot it twice. Short of BBB helping resolve this false advertising I will file a complaint with the Texas Attorney General office. Holland Bulb Farm has subsequently changed the FB add. I want to order 20 of the particular bulb (Children's Festival Day Lily) at 85%off roughly $2.37 each. 60 to 80% discounts are not unusual offers for HBF, I have purchased at those discounts several times in the past.

Ordered 3 Amaryllis bulbs for friends and myself. All took forever to bloom and then produced puny blooms that lasted a few days. Extremely disappointed and embarrassed.

Ordered paperwhites, some in pots for gifts others loose to plant myself. Those in pots flowered. Loose ones in separate pot grew stems but no flowers, They are side by side - same sun, same water . Go Figure??

I ordered a total of 14 amaryllis bulbs for 14 different people as gifts. 4 our of 14 were defective. I contacted the company and sent pictures and they sent out replacements but for one person they got 2 replacements and they were both defective. You can not trust the quality of this companies product. I have ordered from them in the past without a problem. I am sorry that I will not be able to use them next year for my Christmas gifts but I don't want to risk so much disappointment and hassle.

Worst company I’ve dealt with, extremely poor customer service. Should be out of business

I ordered a bulb pot containing 3 bulbs. The pic of the item I ordered showing them all blooming and I assumed that is what would happen. The white one bloomed and was dead but the time the red one is blooming and the 3rd isn't blooming yet. Total misrepresentation. They said to mail photos which I did. They refused to credit my account even though I send pics twice proving my point. This company deserves to go out of business!!! DON'T BUY FROM THEM--TERRIBLE CUSTOMER SERVICE AND PRODUCTS ARE MISREPRESENTED.

The order was incomplete, I was give incorrect information when I called to correct the order. I was only sent one replacement bulb which is clearly dead. I will never use this company again

Order was missing product that showed as in stock when I ordered. Also, two daylily roots had crown rot, and the representative I chatted with basically told me to send photos, and they'd decide what to do.
Poor quality product, when it actually is in the order. Never again!

Missing bulbs from batch and would only credit me. I had to ask if they would send me a replacement, but they said no.
I had to email twice inquiring where my order was, especially since I wanted plant before the ground freezes. Would not order from them again.

I bought 3 waxed Amaryllis bulbs to have blooming for Christmas. One bulb a dud (same thing happened last year!) but they would only replace 1, so they won’t bloom together in the grouping that was intended. I gave them a second chance by trying again this year. Dumb! I should’ve known. Stay away. Product and customer service horrible. A lot to pay for flowers that aren’t blooming as intended for holiday decor. Never again.

I love this company! Superior, healthy bulbs - and excellent customer service when I called. They also ship with 1-2 day shipping right away. Best bulb seller I’ve used! I buy from them over and over again.

I ordered 1 Wild Horses Daylily bulb. item #86116 I received a bag of sawdust and no bulb. I don't want a refund. I would like a daylily bulb.

I've ordered from this place before and wasn't really impressed. But when they sent me a measly 15% off coupon code in an email just 6 days ago, I decided to order some of their cheap tulip bulbs. My local stores were out so I figured why not? Well, the code they just sent me didn't work. I emailed them about it. 5 days later I got an email saying I had already used the code over a year ago and "thank you for understanding." Well, Regine I., actually what I don't understand is why I got an email with the code sent to me six days ago if it was no good. Also, it was only 15% off. You really couldn't just send me another code? Wow. Okay so apparently it's more important that they don't give a returning customer like $3 off. So I googled a 15% off code, used that and it worked. But their own company rep took 5 days to reply to an email and offered nothing. I ordered some average tulip bulbs, but will not be ordering from here ever again. There are plenty of other places to order from who probably have better customer service skills.

I ordered September 3rd expecting to receive my order mid October. I emailed a few times to check the status of my order because I live in a zone where we typically get early frost and we have. As if October 22 no shipment and still pending. I chatted and asked for a cancellation. They immediately cancelled which indicates to me that they never had any intention of shipping the order. Very bad business. Go elsewhere.

I received my ITOH peony root today from Holland Bulb Farm.
It has 4 to 5 eyes as well as a large tuber with roots. It looks like it's in very good condition . I've already planted it and can't wait to see how it goes over the next couple of years .

The majority if not all bulbs were moldy, dried out, or rotten. Be sure to ask about their onerous return policy. Good luck getting a refund.