Two main issues: 1) This is a huge concern, they clearly have gall in their dahlias. They’re spreading these pathogens by selling infected plants. It’s incredibly irresponsible. 2) Their custom... Voir plus
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This mail order company stands behind its product and follows up on customer feedback. Rated based on a user of about ten similar mail order companies.
We have been ordering plants and seeds from Eden Brothers for years. The customer service is outstanding, and we have always received high quality products every time. We highly recommend the ZIN MAST... Voir plus
L'entreprise a répondu
Most of my zinnias came up except one particular kind. Contacted Eden brothers and they ended up refunding me even though it’s been months since i originally ordered. Great service!!
À propos de l'entreprise
Écrit par l'entreprise
Eden Brothers offers one of the largest seed and flower bulb assortments available in the U.S., including fresh flower bulbs for spring and fall planting, flower seeds, vegetable seeds and herb seeds. Our seeds are always 100% pure and Non-GMO. We feature hundreds of heirloom and certified organic seeds, as well as rare seeds and hard to find varieties for the home gardener and local farmer.
Coordonnées de contact
Brevard Road 2099, 28704, Arden, Etats-Unis
- 855-440-2929
- service@edenbrothers.com
- edenbrothers.com
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Eden Brothers made a significant donation to our school
Eden Brothers made a significant donation to our school. Supper grateful!
Eden Brothers stands behind…
This mail order company stands behind its product and follows up on customer feedback. Rated based on a user of about ten similar mail order companies.
Easy to navigate and find what I…
Easy to navigate and find what I wanted. Received my product fast with no issues, overall a perfect experience.
They were very responsive and helped me…
They were very responsive and helped me with my order very quickly!
Selling infected plants
Two main issues:
1) This is a huge concern, they clearly have gall in their dahlias. They’re spreading these pathogens by selling infected plants. It’s incredibly irresponsible.
2) Their customer service is unresponsive. I let them know about receiving infected plants and requested a refund and have not heard back.
Ultimately, I don’t recommend purchasing from them. I had heard some mixed reviews and thought I’d try them anyways, and now my soil is contaminated with gall and I’m absolutely kicking myself.
problem with shipment was quickly…
problem with shipment was quickly resolved, seeds delivered sprouted quickly. Looking forward to great flowers.
Eden brothers provides superior…
Eden brothers provides superior customer service and was able to reship my order.
Eden Brothers delivers outstanding…
Eden Brothers delivers outstanding product, timely for planting, and stands behind its performance with a quick no nonsense replacement policy. Been using them for years to naturalize my acreage, highly recommend.
Best Experience!!!
My letter to Eden Brothers:
I just had to reach out and share this with you—because you’ve officially caused me the best kind of problem.
Before this year, I had never grown a single flower from seed. Then in December, my daughter asked if I would grow all the flowers for her wedding. Never one to back down from a challenge, I said yes… without fully thinking through the logistics.
I live in an apartment with a very small yard (that my dog has thoroughly claimed as his own), but I do have a long driveway. Thanks to some generous local ranchers here in central Kansas, I’ve gathered about 15 mineral buckets that are about to double as my “flower farm.”
For a little added context—I’m a single mom of five, and I actually have two daughters getting married this summer, so this project means a lot on a lot of levels.
Here’s where you come in…
In the past, I’ve grown tomatoes and would plant a few seeds per pod, hoping one might germinate. I did the same with your flower seeds—and clearly underestimated them. About 90% of everything I planted sprouted. When it came time to thin them out, I just couldn’t bring myself to get rid of the extras, so I carefully separated them instead.
Well… those survived too.
What started as a plan for 100 plants has now turned into over 400 thriving plants—and I officially have a space problem and can’t possibly afford any more soil, so I’ve reached out to other growers in hope they may foster these babies for me and allow me to come get cuttings when the time comes. So I truly, thank you for making my life more complicated in the most beautiful way possible.
I had heard that ranunculus and lisianthus can be difficult, and after reading reviews from other sources, I was a bit nervous. But everything I’ve purchased from you has done incredibly well—strong germination, healthy growth, and no issues so far.
At this point, my biggest concern isn’t growing them… it’s protecting them from Kansas weather. I’m seriously trying to track down a horse trailer to use as emergency hail protection!
For someone who started this with zero experience, it’s going better than I ever imagined. I’ll probably cry if I don’t pull this off—but right now, things are looking very promising.
I just wanted to say thank you. You’ve helped me create something that hopefully will be incredibly meaningful for my daughters’ weddings and something beautiful none of us will ever forget.
Eden Brothers will absolutely be my go-to moving forward.
If you happen to have any tips for protecting everything from severe weather, I’m all ears!
Now… if we could all just knock on wood together for no hail.
Thank you again, and wish me continued luck on this adventure!
Most of my zinnias came up except one…
Most of my zinnias came up except one particular kind. Contacted Eden brothers and they ended up refunding me even though it’s been months since i originally ordered. Great service!!
I bought 1oz of wildflowers and was…
I bought 1oz of wildflowers and was charge 40us, I went back to the same page and realized that they sell 22oz of same seeds for 90us. I called and the customer service lady said is bc is a discount for large amount. Really? 22oz vs 1oz? 22oz will be 660us and they sell for 90us??? I feel robe. She said I can return them but have to pay the return fee.
I don’t recommend this seller. I will stick with Fast growing trees. Never had a problem with them.
Trustworthy!
I’ve shopped with Eden Brothers for two years now. I’ve had great luck with their products and I’ve been very pleased with their customer service!
Do not believe their lies
Do not believe their lies of fast shipping. Their customer service is pathetic. Will never purchase from them again.
Eden Brothers--excellent flower and bulb store! t
Eden Brothers did an excellent job of answering my questions and generally being helpful! I will recommend Eden Bros to all my gardening friends!

Réponse de Eden Brothers
Eden Brothers Excellent Service
Eden Brothers accepted my order and promptly filled and sent it out. When I received my order it was exactly as I expected.

Réponse de Eden Brothers
75% of the seed packets I got had no…
75% of the seed packets I got had no picture. I will have to cross reference everything to my phone in order to plant. When I brought it to their attention, they said they were trying to fix it, but no real promises.
Then came the emails. A survey, then a follow up survey then another and another. My ibox is clogged.

Réponse de Eden Brothers
Eden Brothers is my favorite online…
Eden Brothers is my favorite online nursery. Their customer service is unparalleled. Their selection is fabulous and their shipping is fast. I won't shop anywhere else for my garden.

Réponse de Eden Brothers
Great product
Great product, great service
The plant roots I ordered just came. They look very healthy and fresh

Réponse de Eden Brothers
Great service
Great service! Timely responses. We had issues growing wild flowers due to over-seeding and Eden Brothers gave us store credit.

Réponse de Eden Brothers
Disappointed
Ordered dahlia tubers this year and received them today. l'm so disappointed in the quality. Every tubers neck was broken, they looked old and not viable. Don't buy from this company

Réponse de Eden Brothers
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