Homebase - Ashbourne Avis 

63
TrustScore 4.5 sur 5

4,4

Waterside Park, Clifton Road, DE6 1DG Ashbourne, Derbyshire, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Had a receipt. Took back the same day! Told they were going into administration so NO returns or exchanges with a receipt!!! A joke!! Rob your customers who have been regular for years. Terrible. Stuc... Voir plus

Noté 3 sur 5 étoiles

I chose a store where the items I wanted were listed as 'in stock' for Click & Collect. I was phoned before I went to collect my order that, unfortunately, some of my items were not available & their... Voir plus

Noté 5 sur 5 étoiles

I visited a lot of places for my new kitchen and bathroom - Wrens, Howdens, B&Q and the service from Jason was exceptional from start to finish. The kitchen and bathrooms are reasonably priced... Voir plus

Noté 5 sur 5 étoiles

My order was ready to collect within the hour. Quickly informed by text. Helpful staff at customer service. Thank you


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Ashbourne

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Waterside Park, Clifton Road, DE6 1DG, Ashbourne, Derbyshire, Royaume-Uni

  • 0345 640 7850

4,4

Excellent

TrustScore 4.5 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(63)

752 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ashbourne Homebase

Great service from start to finish. Ordered 2000L store it out keter box to click and collect at the Homebase store in Ashbourne. One of the few stores that did click and collect in our area.
We arrived in our car and as the two men in store wheeled out the package it was clear it wouldn’t fit in the car.
So, we had to drive the 20miles back home to pick up our van and drive back. The same two assistants wheeled the package out to our van and helped us load it in. They were both so lovely,helpful and courteous.
The lady on the till was also lovely and chatty.
Really great service thankyou.

6 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I haven't collected my order!!!!!!!!

I haven't collected my order!!!!!!!! Got a text saying thanks for collecting but I'm still sitting in work....I do hope my product is there when I go an try to collect it given I've paid for it!

29 avril 2024
Avis spontané
Logo de Homebase - Ashbourne

Réponse de Homebase - Ashbourne

Hi Alastair​, 

Thanks for your feedback. We’re sorry for any disappointment this has caused to you! We've spoken to the store who have confirmed the item is still awaiting collection. The store should be reaching out to you soon. Please let us know if you need any further support.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Homebase for compost.

Homebase is always simple to do click and collect from, and the offers are good on compost but what keeps me going back is the staff at Ashbourne. Every single time I have been they have been wonderfully friendly and helpful and helped me to get the heavy bags into the car. I couldn't manage on my own so it is very much appreciated. Even the young members of staff are friendly and polite. Keep up the good work! It's appreciated.

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

My chairs were ready and awaiting…

My chairs were ready and awaiting collection from the Ashbourne shop. Very nice staff who loaded them in my car and were nice and efficient too. Shame I had to travel 22 miles to get them instead of them being delivered to the derby store but heyho I’ve got them.

26 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

Didn't like being followed by a store…

Didn't like being followed by a store detective before we collected our item .... Staff were condescending. . A poor experience overall ...really wished id bought online or from somewhere else ... Retail experiences these days are really dreadful .

9 avril 2024
Avis spontané
Logo de Homebase - Ashbourne

Réponse de Homebase - Ashbourne

Hi ian,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Easy to order

Easy to order, and I could see my purchase waiting for me when I went to collect it.

21 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Love Ashbourne Homebase…

Love Ashbourne Homebase…staff are always so friendly and helpful and store always clean and organised.

16 décembre 2023
Avis spontané
Logo de Homebase - Ashbourne

Réponse de Homebase - Ashbourne

Hi Gem​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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