Homebase - Barnstaple Avis 

178
TrustScore 4.5 sur 5

4,5

Rose Lane, Whiddon Valley, EX32 8PG Barnstaple, Devon, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Dreadful customer service. I have been waiting 3 weeks for items to be picked up and they still do not get back to me!!! Will never shop Homebase again!

Noté 5 sur 5 étoiles

Good service at the store, staff extremely helpful. Achieved promised delivery, notified day and time, advised one hour before delivery. Delivery team, two guys, managed to get a heavy item to the... Voir plus

Noté 5 sur 5 étoiles

Extremely happy with our new kitchen dinner. Caroline Smaldon was fantastic from beginning to end. Always there to help, clearly experienced, spot on problem solving skills and great finish at a reaso... Voir plus

Noté 5 sur 5 étoiles

Carolyn helped us to design our new bathroom and showed great patience with us as we kept changing our minds. The products we eventually chose were just what we wanted and looked superb when installe... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Barnstaple

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Rose Lane, Whiddon Valley, EX32 8PG, Barnstaple, Devon, Royaume-Uni

  • 0345 640 7208

4,5

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(178)

754 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Really bad fitting tools.


Really bad fitting tools.

28 avril 2024
Avis spontané
Logo de Homebase - Barnstaple

Réponse de Homebase - Barnstaple

Hi Colin​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Amazing service!!! Especially a guy called James!!

When arriving to the store I was served immediately for my click and collect.
I was straight away asked if I'd like some assistance to get a large 6ft x 6ft fence panel to my vehicle.
A gentleman called James helped me to my car and load the fence panel checking I was happy before returning to the store.
He was so helpful nd made what was going to be a difficult job to do on my own very easy. Top job James!! You made my visit stress free! Thank you!

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful staff at Barnstaple Homebase

My husband and I bought a garden table and 6 chairs at the Barnstaple store. Customer assistant Luke was very helpful in locating the furniture for us from the stock room, together with his colleague Andy.
We were not sure if the table would fit into our car and Luke wheeled the furniture out and helped us to get it into the car.
Andy kindly offered to deliver it later if it would not fit! Great customer service. Thank you guys!

13 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Barnstaple Homebase staff are the best!

The staff in our Barnstaple store are always excellent. They go out of their way to be helpful & are ready to sort out the slightest problem. Jim, the Manager was as usual exceedingly helpful to us today when an item we purchased had been tampered with, its packaging resealed & a part was missing.

15 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Always so helpful in Barnstaple Homebase

Whenever I visit your store in Barnstaple the staff are always so friendly and helpful. It’s my preferred DIY store now, because of this. On my last visit Neil was extremely helpful when I asked for some joinery advice and Izzy was also very kind and helpful too, as she always is. Well done Barnstaple team.

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The helpfulness of jim in helping me…

The helpfulness of jim in helping me order my item on line after trying to do it and failing. This is your barnstable store and I must say impressed with the store how tidy and clean it is and things displayed nicely

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!!

Excellent service!!
I was looking for specific paint and struggling to find it, I was assisted by Izzy and her colleague, a young chap, who were both extremely helpful and went to great lengths to help me in every way they could! Thank you

6 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

One of my baskets is damaged

One of my baskets is damaged.
I know its a sale item but still should be sold in good order.

1 avril 2024
Avis spontané
Logo de Homebase - Barnstaple

Réponse de Homebase - Barnstaple

Hi Jacqueline​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)), and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Great service

Someone was there to advise me on the sports I needed for my shelves and went and got the two other things for me while I sorted out the shelving I need. Excellent customer service! Thank you Neil

25 mars 2024
Avis spontané

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