Homebase - Bodmin Avis 

143
TrustScore 4.5 sur 5

4,6

Bodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... Voir plus

Noté 5 sur 5 étoiles

Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... Voir plus

Noté 5 sur 5 étoiles

Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... Voir plus

Noté 2 sur 5 étoiles

After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Bodmin

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, Royaume-Uni

  • 0345 640 7856

4,6

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(143)

749 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant!

Brilliant! So easy to order and collected. Trolley was waiting with everything on it so super easy to take to the car.

12 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

After ordering on line to do a click &…

After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't even greet me as a customer or even smiled😁. I really wish I had not bothered with bringing my custom to this store if that's how the staff is trained to treat customers these days.

11 mai 2024
Avis spontané
Logo de Homebase - Bodmin

Réponse de Homebase - Bodmin

Hi Joe,

We’re sorry you’ve had a disappointing experience. We really appreciate you bringing this to our attention and will share your review with the store management. We will be in touch with you directly regarding your experience.

Thanks,
Team Homebase

Noté 4 sur 5 étoiles

Perfect

Always helpful always go to the Bodmin one..really happy with my experience thank you.

7 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

When we were shopping in the Bodmin…

When we were shopping in the Bodmin branch, Paul was exceptionally helpful, not only did he give us the information we were looking for, but also ordered the product that we wanted on line. Everything done for us, that is what I call customer services with a smile.
Rowena Metters, a very satisfied customer.

5 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Homebase Bodmin

I found the products I wanted. The price was good as there was a discount.
The online process was really easy.
I always use Homebase as I like their product and their offers.

2 mai 2024
Avis spontané
Logo de Homebase - Bodmin

Réponse de Homebase - Bodmin

Hi Julie​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. Please be assured your feedback has been shared with the store management to fully review and they will be in touch with you directly.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

5 stars for Krysta

We visited the Bodmin Homebase, the staff are always exceptional, but we would like to give a special thank you to Krysta for being so friendly and helpful, 5 stars to Krysta. We managed to get everything we needed with her help.

30 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Kitchen design

We were impressed from the outset and made to feel welcome by the team.
They were professional and very approachable.
We were listened to and they were able to deliver exactly as we wanted.
It is clear that a great deal have thought had gone into the design of our new kitchen.
We can't wait for it to be delivered.

28 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class!

Paul Kelsey at Homebase Bodmin turned what I expected to be a dreary chore (choosing/buying a new bathroom) into a great experience - his service, communication and professionalism is second to none and nothing is too much trouble. Thanks Paul and I’d definitely purchase from Homebase again.

30 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

helpful staff

I'm re doing my back room, needed a few tools and bits and bobs. some things I couldn't find. A very friendly and really helpful staff member helped me I think her name was Jo. she took the time to show me where everything was nothing was a bother to her. Wish more places have staff like this such an asset. Good prices too on most things I wanted not bad for Bodmin :)

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The staff member(female) was very…

The staff member(female) was very helpful in attempting to get a new lawnmower in a box into my car. Unfortunately it would not fit, in spite of all her attempts. And we shall order it for delivery online.

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer care by mark at Bodmin…

My husband rang to check availability of a particular floor tile . The staff member took the time to go and check the shelf . As there was only one box he offered to put them to one side , informing him, the box was damaged. When we arrived at store , the chap at customers service remembered speaking to my husband - he was pleasant and helpful, taking time to check everything was ok , great customer service

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service …

We were looking to purchase a lawnmower and it was very close to closing time this Sunday. Jo at Homebase, Bodmin went out of her way today to help us with product knowledge. Once we had decided on the model, we established it was £24 more expensive than at Wicks. Although she pointed out that it wasn’t store policy she very kindly matched the price for us to the same as Wicks. She helped us with carrying the item and we were absolutely delighted with the excellent service received. Thank-you!

14 avril 2024
Avis spontané

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