I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... Voir plus
Établissement
Changer d'établissementBodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB
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Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... Voir plus
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... Voir plus
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Bodmin
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, Royaume-Uni
- 0345 640 7856
4,6
Excellent
143 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and friendly staff
Very helpful and friendly staff. Answered all my questions about my purchase.
10 avril 2024
Extremely efficient service
Extremely efficient service with professional staff thank you
12 avril 2024
Avis spontané
Great store for all DIY needs
8 avril 2024
Avis spontané
Krista
Krista, the assistant I asked for help was extremely polite, friendly and helpful.
4 avril 2024
Avis spontané
From 3rd to 1st choice - very pleased
We were very pleasantly surprised by the professionalism and friendliness displayed by the Homebase staff, particularly, kitchen designer Paul Kelsey. We visited and had quotes from 3 separate kitchen companies. Paul’s genuine enthusiasm for the quality and value of product actually convinced us to go with Homebase when it had been our 3rd choice!
We are very happy with the Whitstable shaker with vanilla noir worktops and even happier with our choice of supplier.
Well done Homebase!
26 mars 2024
Avis spontané
Staff made my visit so easy
Staff made my visit so easy , found Aaron to be especially helpful, and also reminded me the clocks go forward 😀
30 mars 2024
Avis spontané
It was easy to order and had quick…
It was easy to order and had quick delivery and and delivery service was excellent too
24 mars 2024
Great service . Great bargain occasional chair
Great service when collected from Bodmin branch. Item ready & staff member was very polite.
29 mars 2024
Avis spontané
No one was staffing the collect till
No one was staffing the collect till. So I had to queue with the purchasers to get served making the click and collect a waist of time.
27 mars 2024
Avis spontané
Réponse de Homebase - Bodmin
Hi Andrew,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good service
25 mars 2024
Avis spontané
Excellent Service
Not on display but a very good member of staff called Jenny spent time to check that there many in stock and sorted out our need.
16 mars 2024
Avis spontané
Not happy with my experience
Having asked for - and paid for - a home delivery I eventually found out that my lawn mower had been delivered to the branch when it didn't turn up at my home. So, not only did I then have to pick it up from the branch, I had to struggle in pain to get it out of my car and into my garage. The reason I wanted a home delivery was to avoid making an existing back injury worse (which I did!). I did contact the on-line delivery team regarding this situation (it wasn't the fault of the branch) but their attitude was far from helpful. As it turned out, I might as well have asked for (free!) 'click and collect' - not happy.
2 mars 2024
Réponse de Homebase - Bodmin
Hi Amanda,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase
Very prompt
Very prompt, helpful and reasonable price. The clothesline I bought is already operational! Really pleased
5 mars 2024
Avis spontané
Jo the team leader maid my experance…
Jo the team leader maid my experance she moved tbe bigest pile of wood to get to the peice we wanted a d was so polite
5 mars 2024
Avis spontané
Very quick click and collect
Very quick click and collect! Friendly staff all good
27 février 2024
Avis spontané
Great customer service from Mandy
Great customer service from Mandy, polite, helpful and obliging
21 février 2024
Avis spontané
Very helpful staff
25 janvier 2024
Avis spontané
4 Pots of paint with brilliant deals.
Easy ordering,colours i wanted with a good deal to keep the prices low,delivery was quick and well packed.
All round brilliant experience.
18 janvier 2024
The paint ordered was available without…
The paint ordered was available without delay.
24 janvier 2024
Avis spontané
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