On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Voir plus
Établissement
Changer d'établissementEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Voir plus
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Voir plus
L'entreprise a répondu
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Bury St. Edmunds
Écrit par l'entreprise
Homebase
Écrit par l'entreprise

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Royaume-Uni
- 0345 640 7612
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Good price
Good price.
Easy to order and efficient, friendly collection.
Bought Alexandria garden sofa set plus a few other…
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds store.Some other companies could do with taking a leaf out of this stores book.
Excellent service
Order was ready quickly.
Ordering was easy.
Excellent service.
We bad Custer service went to this Homebase and picked…
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that we could have the display furniture, if not in stock by then.On calling up we were told no furniture and the manager sold to someone else 😫was very disappointed by the lies told and the bad customer service.

Réponse de Homebase - Bury St. Edmunds
Violet re cold frames
Violet helped me locate a product that was unpriced, arranged to have it retrieved from store and call me to pop back and pick up. Nothing was too much trouble. Thank you
Lovely garden furniture.Quick and easy to order on line
Quick and easy to order on line. My garden furniture was delivered on time by two lovely delivery men. No damage and very pleased with my purchase.
very friendly staff namedJade,welcomed with a smile.
was able to find what we needed and an extra which was a plus in my book.
Very helpful ladies on the click and…
Very helpful ladies on the click and collect desk kindly assisted to get the large box onto a flat trolley - thank you!
Service by Jade in Bury St Edmund
Service by Jade in Bury St Edmund, she has excellent service, she is always smile
and very nice 👍🏻
Jade was very helpful
Jade was very helpful, she made sure I had found the items I wanted, plus she also made me aware of a special offer on the compost I was purchasing. Unfortunately the card machines were not working and they could only take cash payments, fortunately I had cash on me.
Very helpful member of staff regarding…
Very helpful member of staff regarding buying Flymo for large garden !
Jade was extremely friendly and…
Jade was extremely friendly and helpful, she made my experience very positive!
Awesome customer support
Ellen, Carolina & Jo were awesome. Excellent customer service and a real can do attitude in supporting a customer ask. Thank you so much.
We were amazed at the condition of the…Great experience
We were amazed at the condition of the plants flowers, excellent. And the lady at the till her name was Jade was lovely, and very helpful and cheerful.
Homebase, the best of retailers.
Homebase is a friendly retailer and delivers value for money. The staff are always keen to help.
I bought plants and was assisted at the till by the most helpful Jade. Jade is an absolute gem. Thanks
Great Customer Service From Kerry.
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and with little support….my order was eventually completed. Kerry was polite, asked questions and was very helpful.
Jade was helpful and friendly
Jade was helpful and friendly. Was also able to get me a better deal on gloves, appreciate it.
Nick Riches at Homebase Bury
Nick at Homebase Bury has repeatedly given excellent service. Always on hand to answer queries quickly and help w issues. He’s my go to person now for kitchen / bathrooms for my rentals.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







