On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Voir plus
Établissement
Changer d'établissementEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
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Lisez les avis des autres
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Voir plus
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Voir plus
L'entreprise a répondu
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Bury St. Edmunds
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Royaume-Uni
- 0345 640 7612
4,6
Excellent
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
Jade is Excellent.
Jade was friendly, respectful, efficient but unhurried when dealing with me.
I was surprised to find 3 things I liked enough to buy for my home, when I only came in for one.
16 juillet 2024
Avis spontané
Very good the girl that served me help…
Very good the girl that served me help out by removing the price tags off thank you
14 juillet 2024
Avis spontané
I reserved some rolls of turf,on…
I reserved some rolls of turf,on arrival it was all stacked on a trolley for me ready to take.jade was very helpful & cheerful. Very positive experience, also turf was damp and green, all in all great service.
8 juillet 2024
Avis spontané
Samantha excells
Samantha was pleasant, helpful and nothing was too much bother for her. A great ambassador for Homebase
7 juillet 2024
Avis spontané
Jade radioed Dani so to remove a…
Jade radioed Dani so to remove a security tag so I could look at the item I wanted, Dani was cheerful and helpful with what I wanted and I got exactly what I want great team work, I enjoy going to Homebase as I know the staff are approachable and helpful, keep up the good work..
8 juillet 2024
Avis spontané
easy peasy,pick up easy
Order all ready as advised
Staff always pleasant and helpful
2 juillet 2024
Avis spontané
Janos was extremely helpful with…
Janos was extremely helpful with helping us pick our garden seating. He was very knowledgeable about the products we were looking at. He was not forceful, trying to sell us something and was always on hand to help.
7 juillet 2024
Avis spontané
Very quick and smooth
Very quick and smooth. Looked after my things while I shopped for bulb and packed my things in a cart for me and helped confirm the bulbs were suitable for the lamp. Courteous and helpful. Full marks.
6 juillet 2024
Avis spontané
Jade was excellent
Jade was excellent, directed me straight to what I needed (magnets) and service with a smile. Superb effort :)
4 juillet 2024
Avis spontané
Fantastic customer service from Jade.
Fantastic customer service from Jade.
Returned an unused can of paint. Jade made it a straightforward and simple process. All with smiles and a great, helpful attitude.
4 juillet 2024
Avis spontané
Great service
An employee by the name of Jena was extremely helpful helping me to find an item that I was not able to find on my own.
I was in a hurry and she help me find the item in a rapid time. I really appreciate the help.
4 juillet 2024
Avis spontané
Nick was helpful throughout the process…
Nick was helpful throughout the process of designing the bathroom and choosing the fittings. He always responded promptly and nothing was too much trouble. Would definitely return based on this experience.
3 juillet 2024
Avis spontané
The product was damaged
The product looks good in our garden, however was damaged, one of the slats was missing.
Homebase contacted me and sorted it to my satisfaction
Good service.
29 juin 2024
Avis spontané
Réponse de Homebase - Bury St. Edmunds
Hi Simon,
We're sorry to hear your order is damaged.
This has been passed to our escalations team to reach out to you.
Many Thanks
Team Homebase
Faulty garden parasols
On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to buy a second one plus two black bases . Unfortunately on arriving home very disappointed to discover that the two sun parasols are both faulty , missing the cord that is needed to open up the parasol when you turn handle . Will have to return to hopefully exchange . Very disappointed and a 40min round trip required by car ,plus the extra petrol just to return item
27 juin 2024
Avis spontané
Excellent shopping experience.
Excellent shopping experience.
Jade on the till was very welcoming and helpful.
25 juin 2024
Avis spontané
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