Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Voir plus
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Voir plus
L'entreprise a répondu
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Cambridge
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Royaume-Uni
- 0345 640 7256
4,5
Excellent
165 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kind and friendly….
Two people helped me choose what I needed. I found them both kind and friendly.
I didn’t have the time to compare prices with anyone else but I guess it was okay…
24 mai 2024
Avis spontané
Great service from Cambridge 025
23 mai 2024
Avis spontané
ding what l needed tut and then transporting to my car.
David and Sue T were friendly and helpful in finding what l needed and after purchase transporting it to my car.
22 mai 2024
Avis spontané
Kathryn (in the Garden section) is excellent!
I was searching for products to help rid me of pests in and around my home. Somehow I ended up in the Garden section where Kathryn redirected me to the correct area, recommended several products, provided information for the online store all while and maintaining a professional and delightful disposition. I will be returning for her expertise in the very near future.
21 mai 2024
Avis spontané
I went for gardening goods …
I went for gardening goods …
Also bought a solar lantern in bronze!
Totally happy with my purchases today…
Check out was quick and efficient - I was served by Ashley who was very polite and helpful!
21 mai 2024
Avis spontané
Great service
Found everything I wanted and member of staff at till was helpful
21 mai 2024
Avis spontané
I love their selection of plants
20 mai 2024
Avis spontané
Helpful at checkout
Helpful at checkout, quickly found someone to put compost in my car
14 mai 2024
Avis spontané
Excellent
Excellent, efficient and friendly service from Ashley in Newmarket
29 avril 2024
Avis spontané
Quick service, disappointing compost bags were split
We used the click and collect and it was a very quick and easy. The only issue was when we got home we notice two of the bags were split one compost and one bark bag and there was a lot of water in the back of our car boot, very annoying but couldn’t be bothered to go back and inform Homebase. Next time we will check them before we leave the store.
11 mai 2024
Avis spontané
It would help if they did not have to…
It would help if they did not have to search the store to find it. Click and Collect is supposed to save time.
9 mai 2024
Avis spontané
Réponse de Homebase - Cambridge
Hi NW,
We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Catherine was excellent
Catherine was excellent help and gave good advice for woodstaining my bench.
Great conversation and really likeable.
However because homebase couldn't colour copy a woodstaining I went elsewhere.
9 mai 2024
Avis spontané
Ashley is great!
We have been dealing with a moth infestation so we went to Homebase to look for an insecticide and immediately Ashley was extremely helpful! He directed us to where we needed to go and then served us when we came back later and had a great attitude and went above and beyond with his customer service helping us with exactly what we needed!! A true asset to Cambridge Homebase and helped us tackle our moth problem, thank you!
7 mai 2024
Avis spontané
Pleasant customer service and found…
Pleasant customer service and found products I wanted
7 mai 2024
Avis spontané
Got everything I needed
I don't remember the name of the guy who served me, but he was lovely. He deserves a pat on the head from the boss.
7 mai 2024
Avis spontané
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