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Homebase - Cambridge Avis 

165
•
TrustScore 4.5 sur 5

4,5

Magasin de rénovation
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Établissement

Changer d'établissement

Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB

•
0345 640 7256

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Voir plus

Noté 2 sur 5 étoiles

We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Cambridge

Écrit par l'entreprise

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Royaume-Uni

  • 0345 640 7256

4,5

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(165)

761 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 5 sur 5 étoiles

Quick and friendly

Quick and friendly, not even a little annoyed that I was there 5 min before closing :) Lovely flowers!

13 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

We went in looking for a new lawnmower.
Found what we were looking for but wanted to ask a couple of questions.
The assistant who we found, his name was Oly, was excellent, knew the answers to our questions, and was very helpful, nothing was to much trouble. He was very polite and gave us an exceptional service it was a pleasure being served by him.

30 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Services of staff

Staff was friendly other than a young guy with long ish brown hair as he seemed more interested in his phone than anyone who asked for help… but a lady named Anita (I think) very friendly and knowledgeable helped me find the right tiles for my kitchen.

Would recommend the store to friends and family because the whole experience was put on a 180

18 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t shop here

What an awful experience I had with Cambridge Homebase, I ordered an item on 8th. March, and was told it would be delivered on the 18th. March, on the day of delivery I rang the shop to find out what time I could expect delivery,I was then told to ring customer services, who told me to ring Homebase delivery, they did not have my item ready for delivery, so I went back to customer service, who told me they would look into this matter, after waiting 6 hours, I phoned back only to be told that my item was out of stock and would be back in stock until mid May!!!, I then phone the shop to tell them I would be cancelling my order.
My advise to anyone thinking of shopping here is to go anywhere but Homebase, totally useless.

18 mars 2024
Avis spontané
Logo de Homebase - Cambridge

Réponse de Homebase - Cambridge

Hello Robert,

We're sorry to hear that you have had a poor ordering and delivery experience with us, we will pick this up with the store and ensure that retraining is offered where necessary.

Kind Regards

Team Homebase

Noté 5 sur 5 étoiles

Ample parking

Ample parking. Nice layout of store. Speedy service. Good opening hours. Competitive pricing. Wide selection of products.

14 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I was served by Julie at the Cambridge retail park. As I entered I asked for directions for a specific item I was looking for. She knew exactly where it was and gave me very clear and specific directions. I found it immediately. On my way out she served me and remembered having spoken to me and was extremely friendly whilst still dealing with me promptly and professionally. I was most impressed with the customer service.

14 mars 2024
Avis spontané

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