Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
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Lisez les avis des autres
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Voir plus
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Voir plus
L'entreprise a répondu
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Cambridge
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Royaume-Uni
- 0345 640 7256
4,5
Excellent
165 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Cambridge homebase Jack in the yard was excellent help in…
Jack in the yard was excellent help in securing my fence panels in the car today on a v busy Sunday. Over and beyond the call of duty. Thanks!
28 avril 2024
Avis spontané
Excellent customer service
Excellent customer service, had everything I was looking for!
28 avril 2024
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Unhurried help on a busy Saturday
It was great to see lots of staff on the shop floor on a Saturday and even better to find someone straight away who was looking after the ironmonger section.
Jamie was extremely helpful in finding the fixings I needed as there was a range of types and sizes. He took the time to measure up correctly and advise.
This made the visit to the shop very quick and efficient.
27 avril 2024
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Good experience with 15 percent extra…
Good experience with 15 percent extra discount.
27 avril 2024
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Tammy was helpful and friendly
26 avril 2024
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At the Cambridge store this evening I…
At the Cambridge store this evening I was assisted by Catherine to find 5 items locatef in different store sections. A most helpful and efficient service. Thank you.
24 avril 2024
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Neat and well-stocked shop with…
Neat and well-stocked shop with friendly and helpful assistants!
24 avril 2024
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Helpful and friendly service
Kieran was helpful at getting a colour match counter. Very helpful and friendly service.
21 avril 2024
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Helpful and pleasant staff and an…
Helpful and pleasant staff and an improved display.
22 avril 2024
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Great service
Great service. Also cut 3 new keys for 5 minutes :) just on the cash desk
21 avril 2024
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Fantastic customer service
There was a small issue with my order but Tammy called immediately to let me know and explain how they would solve it. She called twice and left a message. Super helpful & informative.
20 avril 2024
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I love going to the Homebase garden…
I love going to the Homebase garden centre in Cambridge as they have a wide variety of plants, including decorative but also berries and vegetables as well as pots.
The till service is very efficient and I don’t have to worry about carrying the things on top of the counter as they will scan them all on the cart for me.
I also love the late closing times at 7 pm.
20 avril 2024
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Great service
Kieran was really helpful with my paint order. Polite and friendly
20 avril 2024
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Very helpful polite young man
Very helpful polite young man, Ryan, assisted me.
18 avril 2024
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Great service
Sue T was incredibly helpful when choosing a barbeque. We could t get it in the car so she arrange home delivery and even managed to source the correct cover
Perfect example of great customer service - Well done Sue T
17 avril 2024
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Ashley directed us instantly to what we…
Ashley directed us instantly to what we asked for. The product was in stock and we were in and out efficiently.
16 avril 2024
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Jack couldn't be faulted on his excellent customer service
Jack was incredibly helpful and friendly. He took time to show me products, read through specifications and details and advise me accordingly. He is a very considerate, kind and mild mannered gentleman and his attentiveness to customer service should be noted as sometimes quieter members of staff can sometimes be overlooked by louder more extroverted staff who don't necessarily assist as much.
Thank you Jack.
13 avril 2024
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The attendant helped us a lot with our…
The attendant helped us a lot with our queries
14 avril 2024
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