Homebase - Derby Kingsway Avis 

Online order but on collection found the fitting had no screws in the packet, picture and description said with fittings. Alerted the staff who checked the remaing stock, no fittings in any pack. However they sorted my problem found screws and I was very satisfied. Efficiency.

Me and my dad went in looking for Cable ties and Josh was very helpful and polite and took us to where they were

Great service by Ryan At the derby kingsway store, went get of way to get our product in the car. Nice one ryan!

Had a great experience today when asked for help from Ryan, he quickly found our order and helped us into the car too. Lovely friendly guy, clearly nothing was too much trouble for him, shame all shopping experiences arnt as good😊

Amazing service went to click and collect a big Keter storage item and was seen to very quickly by the cashier and then Ryan came out to the car with it on a pallet trolly and I went to lift it into the car but he did it all for me
Really polite and friendly can’t recommend enough xx thank you for such an easy transaction from start to end

Ryan helped us get a bulky item to the car. Very helpful service.

We were looking for a certain product in the store and asked a member staff to help out. He immediately put aside what he was doing and walked us straight to the item we were looking for. He was courteous, helpful and had a smile on his face and his name was Josh. So nice when someone is so helpful.

The staff went above and beyond, Carried to the car and helped load. Thank you Ryan.

Excellent service!

I would not hesitate to order online and collect again.

Plus, the lady at the customer service desk was lovely and very efficient.

Thank you!

Josh was excellent. He took my heavy stones out to my car. Thank you.

We need emotion and we needed it to be mixed. The assistant. Ryan was really helpful and very friendly. We felt as if he couldn't do enough for us.

I had a great experience in store.
Lucy was so helpful and couldn’t do enough to help me with everything I needed in store. Thank you

I ordered 14 plant pots for my garden and when I arrived I was helped to the car by Ryan. Ryan carefully loaded them into my vehicle and took great care with them to make sure none of them would bang into each other and potentially break. He was extremely helpful and made my job of collecting so many plant pots a much easier and pleasant job than I was expecting.

Easy to reach the store, plenty of car parks available. The store was quiet and a very helpful person named Paul had time to show me some garden tools and gave advice, very grateful. Shopping in store is much more pleasant than online but perhaps the prices could be more affordable.

Ryan Lodge was exceptional - I would not have made it through my trip to Homebase without him. Thank you so much for your help. He deserves a raise - employee of the month

The lady (Vanessa) who managed the order was great. She rang me to let me know about stock issues and gave next best options. The same lady also served me in store during collection and she was friendly and nice.

One of your staff could see my puzzled face, offered to help and found what we were looking for straight away. Thank you Josh. Much appreciated

Excellent service from this branch. Very helpful. I think the lady serving me was Lucy & a man, Ryan.

Had a great customer service, thanks Chris for all your help.

Very helpful assistants, they made our shopping visit really pleasant and easy to find what we wanted.