Homebase - East Dereham Avis 

Angela helped me find the correct tools for a project I was working on.

Good service tidy shop good merchandising

Good offers,neat and tidy store. Friendly staff

Great staff member who carried heavy items out to my car. Thank you.

Clear layout of the store, helpful team members and efficient service

I needed a full sheet of MDF cutting to various sizes and as I understand it no one else in Dereham will do this so I had no option but to buy it from Homebase and have it cut down, the problem I have is the price they charge for a 8x6 board, it’s a complete rip off.

Just picked up some compost etc from Homebase in East Dereham, Norfolk. The girl on the desk ignored me when I said hello, she needs retraining in customer service. Not a big deal but worth addressing.
Trolley went everywhere.

Unfortunately one of the glass lights shades was broken but I cannot commend Homebase staff too highly for their attitude & efficiency in supplying a replacement. They are a pleasure to deal with. The lights look lovely & are bright enough

The laminate flooring is good quality and at 20% off good value.

Using clic and collect meant that I knew everything was available and saved me a wasted trip. The shop staff were very friendly.

Great knowledge of paint and super helpful. Big thank you to Jack and Paul.

Items were avaliable quickly and the staff friendly and helpful

Quick and easy online order, just the same when collecting items from store

We had purchased the wrong sized item on line and needed to exchange for correct ones. Really efficient exchange and refund service from our local Dereham store. I was not expecting this as the purchase had been on-line.

Very helpful lady with a smile 😊 very pleasant collection 😊

Great Kubu unit, another one to my other Kubu furniture. Sturdy, great looking and easy to put together.

The gentleman in the paint section was very helpful and explained my paint options.
As a result I bought my undercoat and gloss paint.
Thank you for your assistance.

Excellent service order already loaded onto a trolley for me

Phone to say couldn’t font bucket top, and offered an alternative. On Collection correct top had been located. Excellent service