Homebase - Hull Avis 

165
TrustScore 4.5 sur 5

4,7

Sainsburys Way, Hessle, HU13 9NT Hull, North Humberside, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... Voir plus

Noté 5 sur 5 étoiles

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... Voir plus

Noté 5 sur 5 étoiles

We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... Voir plus

Noté 4 sur 5 étoiles

We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... Voir plus


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Hull

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, Royaume-Uni

  • 0345 640 7019

4,7

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 47 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(165)

754 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Keter storage unit

After unwrapping, I found two pieces were broken,I ended up having to return it to Homebase and collecting another one myself,although I paid for delivery of the first one.

3 mars 2024
Logo de Homebase - Hull

Réponse de Homebase - Hull

Hi Jean, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. 
We have actioned a refund of the delivery charge as a gesture of goodwill.
Many Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Great customer service

We were given outstanding service by Jacquie at the store in Hull. She went above an beyond to help me and my daughter. She gave us great suggestions, was friendly and we quickly got everything we needed.

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Yvonne at homebase

Yvonne at homebase , hessle branch , put her coat on and assisted me to put heavy bags of slate in the car boot , and she offered with a happy heart , thankyou again Yvonne 💖

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

We wanted to buy paint and Alex helped…

We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris brush and roller because of his recommendation. Excellent service
We will be back when we do our next project because we asked about panneling inside and he explained the product very well. We won't go anywhere else now.

28 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Sarah was very kind

Sarah was very kind, she also was brilliant at letting us swap the paint we got earlier due to getting the wrong shade which we realised when we got home as we sore the shade name was different

28 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Glue gun sorted!

Went to home base with glue gun I couldn't get working ,Alex who works there sorted it all out for me excellent customer service five star will shop there again !Martin.

26 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy pleasant experience

Ordering was easy and very shortly afterwards I received a text message telling me it was ready to collect. When I arrived in store to collect goods was asked for the last 4 digits of order number and the goods quickly arrived . Asked to produce some id. and then on my way. Staff were cheerful. An easy/simple transaction with no hassle

25 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Very efficient ordering, collection and help

Ordering online was easy, quick and efficient.
Order was ready within 20 minutes.
No wait at the collection point, assistant was friendly and efficient. Whole thing completed and loaded into my car in ten minutes.

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

I picked up some shelving in the hull store. I had my two year old with me and she very kindly got me a trolley and helped me to my car and even lifted the shelves in for me. Sorry I never got her name.

9 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered trendi switches from Homebase…

Ordered trendi switches from Homebase and was advised delivery would be 18th December. Did not arrive so chased and was lied to by Trendi direct that delivery would be before Xmas. Finally arrived January 4th.

5 janvier 2024
Logo de Homebase - Hull

Réponse de Homebase - Hull

Hi Mr​ Frost,

We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our suppliers and digital support team.

Team Homebase

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