fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she sai... Voir plus
Établissement
Changer d'établissementEnterprise Way, Bramingham Park, LU3 4BW Luton, Bedfordshire, GB
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Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the... Voir plus
Deja vu... yet again, searched items were out of stock at local Luton store, so attempted ordering using the 'deliver to store' option. Got to the Basket page, lo and behold, 'Basket Error' warning. A... Voir plus
L'entreprise a répondu
Incredibly rude and obnoxious woman on till. Accused me of queue jumping then proceeded to slag me off to customer behind me as i paid and left store, obviously though i was out of earshot. Appa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Luton
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
Enterprise Way, Bramingham Park, LU3 4BW, Luton, Bedfordshire, Royaume-Uni
- 0345 640 7049
4,8
Excellent
249 avis
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A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Evelyn at Luton was very helpful in…
Evelyn at Luton was very helpful in helping me with my new home project!
She was very supportive and given me loads of resources to sort it!! Would definitely come back
7 juin 2024
Avis spontané
Evelyn was helpful at Luton :)
7 juin 2024
Avis spontané
Réponse de Homebase - Luton
Hi Sally,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Evelyn
Evelyn was extremely helpful and made buying the turf I needed easy. She was able to find out how much I needed and helped me with the trolley to.
2 juin 2024
Avis spontané
Dealt with Evelyn at the Luton store…
Dealt with Evelyn at the Luton store this morning. I am a gardening novice but she was so helpful and knowledgeable about which house plants go where, how to care for them and also helped me choose pots to compliment them. She has a lovely approach and comes across very well - an asset to your store 😊
2 juin 2024
Avis spontané
Excellent service
Excellent service. Tracey was so helpful and a credit to the store
30 mai 2024
Avis spontané
Great service!
Great experience at Luton Homebase today, Paige and Luke helped me with a bbq purchase. There was only one left which was a display model, they knocked off 10% and even helped me dismantle the lid and get it in my car! Great service, thanks guys.👍🏻
30 mai 2024
Avis spontané
Evelyn was very helpful on providing…
Evelyn was very helpful on providing advice on DIY solution!
27 mai 2024
Avis spontané
A new mower at last!
Excellent friendly and very helpful staff - bit disappointed I didnt get my 10 per cent discount code until I'd completed my purchase on line
25 mai 2024
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Click and collect great system
Item was as ordered ready to collect when I arrived assistant was very polite and helpful perfect
24 mai 2024
Avis spontané
Best store ever.
Kyle, Eveline & Alex were fantastic. I can't believe how supportive they were. Legends. Honestly, live savers.
24 mai 2024
Avis spontané
Great service by Evelyn at the Luton…
Great service by Evelyn at the Luton Store. Very friendly and helpful. Lovely atmosphere in the store.
24 mai 2024
Avis spontané
Able to find everything I went in for
Able to find everything I went in for. Evelyn was very friendly and helpful
24 mai 2024
Avis spontané
I asked your colleague for assistance…
I asked your colleague for assistance with a light fixture and was served by Evelyn who was very helpful and nothing was too much bother for her.
17 mai 2024
Avis spontané
I needed some help choosing some garden shears garden…
I needed some help choosing some garden shears and Evelyn was absolutely wonderful, she took her time and gave me advise and was so lovely, I have been served by Evelyn before and she is truly a great asset to Homebase.
19 mai 2024
Avis spontané
It was good service from Evelyn today.
19 mai 2024
Avis spontané
Evelyn at your Luton store the best…
Evelyn at your store is one of the best people I have ever encountered in a store. She is incredbly helpful, always with a smile and remembers you even when you have not shopped in a while. What a asset to Home base? 5 stars here
18 mai 2024
Avis spontané
I needed some advice while buying paint…
I needed some advice while buying paint for my garden BBQ shelter. I was overwhelmed by how friendly,knowledgeable and caring the ladies were who helped me. Helen Thorn and Evelyn were both amazing and so helpful. One happy customer! Thank you!
9 mai 2024
Avis spontané
Evelyn is a very cheerful and helpful…
Evelyn is a very cheerful and helpful member of your staff. Nothing is enough for her . She kindly noticed on this visit, I'd picked up some plants for my new hanging baskets and they wasn't the trailing type. 5 stars Evelyn
17 mai 2024
Avis spontané
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