Homebase - Market Harborough Avis 

I experienced the best customer service from Mandy at the Market Harborough store today. She resolved an issue that I had with some paint for me, going over and above to speak to Dulux and call me back a number of times to update me. Dulux themselves were also amazing.
So wonderful to find employees that really do care and receive great customer service in a time where it is often so lacking.
Thanks so much.

Efficient. Quick. Friendly.

Highly helpful clerk, kind and smiling, very efficient.

They did what they said they would do very efficiently.

Only popped in to buy some paint:

"Incredibly helpful and knowledgeable! I went in just to buy some paint, but I left with a deep understanding of the history behind color names and a nifty tool for opening paint tins that I never knew I needed. The experience turned a simple purchase into a fascinating learning moment!" Thanks Jerry, keep being amazing 👍🏻

Part of the parasol was missing which became evident when unpacking it. Took back to the store for replacement. So two trips to the shop, total 40 miles. Not such a bargain then

Excellent products and even more excellent staff thank you Molly for helping with the wobbly trolly and taking me to the car before I wrecked the shop lol

We bought a sofa from Homebase in store as it was sold out online. Jamie served us and spent considerable time helping us. Nothing was too much trouble. This was from locating the item (as store was nearly out of stock too), bringing it down to the shop floor and getting the item into the car. We had problems as the item wasn’t going to fit, and he helped remove the packaging which then enabled it to fit.

Jamie’s customer service skills were second to none and he is a real asset to your Market Harborough store. Would definitely return for other purchases.

I called to see if the chairs had arrived, but they hadn't. A woman took my name and phone number and called me when they came in the next day. A friendly and helpful young man helped me get them into my car.

Mandy came to my assistance at the Market Harborough store and pointed out the paint I was purchasing was infact on offer if I bought 2 tins. I bought two and needed two. So Mandy not only saved me money but also another trip to. Many thanks great service

I was served by John and Lucy following placing an order via click and collect. Both were extremely helpful and polite. John helped me load my car with the BBQ.
Very impressed

Package was ready and received pleasant helpful service

Really great service from Jake really helpful :)

Customer service representatives

Both Mandy on the till and the young man who wears his hair up are so so helpful, cheerful and polite - they are an absolute credit to Homebase

Jerry and Ethan very kindly helped me get stuff on the roof rack. Very helpful.

Staff at Market Harborough are all really helpful. I have been served twice in the past week by Mandy and she is always pleasant and very helpful and provides great customer service. A pleasant change from other retailers.

Mandy was amazing! She really went the extra mile to help me, give me advice and save me money too. Great experience, thanks so much

Everything went smoothly from ordering to collecting very efficient service

I was served and assisted by Jerry, not only was he super helpful but he acknowledged that there was a que forming and came straight over to help!
Really knowledge and informative!
Great service

Special mention to Jamie in the Market Harborough store who went above and beyond; friendly, helpful and reassuring! Thank you.