I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Voir plus
L'entreprise a répondu
Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD Warley, West Midlands, GB
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I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Voir plus
L'entreprise a répondu
We went into the shop to get advice about a new kitchen. We had a limited budget and were expecting not to be able to afford anything! We were pleasantly surprised that they had kitchens within our b... Voir plus
My experience was great as my toddler had unfortunately had an accident in store and I wanted to clean up. Two lovely ladies assisted me and took care of it for me, they were so kind and understandi... Voir plus
I was very disappointed with the customer service I received. I ordered 2 expensive shelving units which were delivered to me a day before a party at my house. One of the units turned out damaged wit... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD, Warley, West Midlands, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Teresa was incredibly helpful, attentive and personable individual she is a credit to your organisation. I'm not sure we would have made the purchase had she not gone the extra mile to help us. When we arrived the pot that we bought was ready for us on a trolley.
This is a really good Homebase very friendly people that work there ,especially Theresa she makes the place feel like home.She very informative about the products which help me purchase the correct ones. amazing lady
Great staff at the Oldbury branch. Very helpful and I was dealt with very quickly. Brilliant.
Extremely happy with the services provided by suzett wiggin !she was so helpful and patient with my requirements. The end result after the units installed was very satisfying
and was delighted with her design and arrangements. Will be back for further purchases in the future.
Raj the till girl was extremely friendly and very helpful.
Straight in asked if I wanted any help! Then at rolls the lady was lovely really friendly smiley and chatty makes such a difference! (Theresa, was the ladies name)
Kerry as usual is such a friendly and extremely helpful member of staff she always makes my shopping at homebase pleasurable
Lovely lady serving on customer services till , Theresa , very cheerful and polite , made me feel cheerful too
Staff lovely there, especially Kerry on the till. Lovely selection of well priced healthy plants
Popped into my local store today to get some silicone for the bathroom. Lovely colleague Sam served us at the till she was very friendly and helpful.
Kerry was great, friendly and efficient. Credit to your company and team.
Efficient and staff very friendly and helpful.
Had a really good experience today in Homebase Oldbury- big thank you to Teresa who was very helpful and personable. She gave me good advice - she was so helpful and accommodating. Thanks to her my bathroom is painted and finished. If you give staff rewards for good service then she definitely deserves one. She is a real asset to the company
Sales assistant was excellent quick efficent service.
Theresa served us and was very knowledgable about the plants we were buying. Gave me some fab advise and I went away feeling very pleased with the plants I’d bought as I’d felt a bit nervous buying the plants and choosing the rights ones as they were for a gift.
Popped in to see if I could get help regarding a previous purchase.
Suzie was polite and professional and assisted me to resolve my query.
Excellent customer service.
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