Homebase - Portishead Avis 

99
TrustScore 4.5 sur 5

4,6

Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR Bristol, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on t... Voir plus

Noté 5 sur 5 étoiles

Kitchen planning has been a satisfying experience. Alex has been patient and caring. She is extremely efficient and knowledgeable. She is always available by phone. The seating area for the comp... Voir plus

Noté 5 sur 5 étoiles

The Karcher K 5 Classic pressure washer is an excellent product, easily removing years of algae on our paving slabs using either the included Dirt Blaster lance or the T-racer that I already had. The... Voir plus

Noté 5 sur 5 étoiles

Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile


À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin d'articles de salle de bains
  3. Magasin de bricolage
  4. Magasin de meubles
  5. Jardinerie
  6. Magasin de meubles de cuisine

À propos de Homebase - Portishead

Écrit par l'entreprise

Homebase

Écrit par l'entreprise

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Coordonnées de contact

  • Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR, Bristol, Royaume-Uni

  • 0345 640 7815

4,6

Excellent

TrustScore 4.5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 49 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(99)

752 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Prompt and efficient

The item we ordered was set aside as stated in advisory message and was quickly retrieved making our visit very quick and pleasurable.

1 mai 2024
Avis spontané
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Réponse de Homebase - Portishead

Hi Susan, thank you for taking time to leave feedback :)

Noté 5 sur 5 étoiles

Click and collect

So easy quick reliable txt too happy days

28 avril 2024
Avis spontané
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Réponse de Homebase - Portishead

Hello, thank you for taking the time to leave feedback :)

Noté 4 sur 5 étoiles

Friendly and helpful lady on customer…

Friendly and helpful lady on customer service who was trying to deal with a customer on the phone whilst I waited. Professional service to us both.

22 avril 2024
Avis spontané
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Réponse de Homebase - Portishead

Hello, Thank you for taking the time to reply :)

Noté 5 sur 5 étoiles

Excellent product and service

Product was as described, easy to assemble, delivery to store was really convenient, I was kept updated on the order progress and my chair arrived in great condition on the date stated.

27 mars 2024
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Réponse de Homebase - Portishead

Hello, thank you for taking the time to leave feedback :)

Noté 2 sur 5 étoiles

I ordered 2 paint stripper bottles and…

I ordered 2 paint stripper bottles and only received 1 the invoice says 2 but that was not the case I even paid postage £6 , I did not know how to complain

19 mars 2024
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Réponse de Homebase - Portishead

Hi Susan,

We’re sorry to hear your order didn’t arrive. We’d like to see how we can resolve this for you, so please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Noté 5 sur 5 étoiles

Order ready

Order ready. Helpful ladies. Simple process

8 mars 2024
Avis spontané
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Réponse de Homebase - Portishead

Hello Luci, thank you for taking the time to leave feedback :)

Noté 5 sur 5 étoiles

Easy and quick click and collect

Easy and quick click and collect! Loved that the panels I collected were buy one get one half price, making them super affordable.

22 février 2024
Avis spontané
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Réponse de Homebase - Portishead

Hi Victoria, great to hear and thank you for taking the time to leave feedback :)

Noté 5 sur 5 étoiles

Very friendly staff ,made the order…

Very friendly staff ,made the order online and collected from store very easy to do with no waiting or fuss

28 février 2024
Avis spontané
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Réponse de Homebase - Portishead

Hi David, that's great to hear and thank you for taking the time to leave feedback on your experience :)

Noté 5 sur 5 étoiles

Order was ready

Order was ready, staff were polite and helpful, product was as described on the website

26 février 2024
Avis spontané
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Réponse de Homebase - Portishead

Hi Pierre, this is great to hear. Thank you for taking the time to leave us feedback :)

Noté 5 sur 5 étoiles

Great value outside lamp

Great value outside lamp, very pleased with it

24 février 2024
Logo de Homebase - Portishead

Réponse de Homebase - Portishead

Hi Lynn, Really glad you like the new lamp, thank you for taking the time to leave us feedback :)

Noté 5 sur 5 étoiles

Great product

Great product, great service

21 février 2024
Logo de Homebase - Portishead

Réponse de Homebase - Portishead

Good Morning Mr Jarvis, this is great to hear and thank you for taking the time to leave feedback :)

Noté 5 sur 5 étoiles

Easy to order online and ready and…

Easy to order online and ready and waiting the following day. Good service.

23 février 2024
Avis spontané
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Réponse de Homebase - Portishead

Good Morning John, we are glad you found the experience straightforward. Thank you for taking the time to leave feedback :)

Noté 5 sur 5 étoiles

Fast and efficient delivery.

Next day delivery,prompt and informative.
Quality of product was excellent will definitely use again.

31 janvier 2024
Logo de Homebase - Portishead

Réponse de Homebase - Portishead

Hello Abbie,

That's great to hear and thank you for taking the time to leave feedback :)

Noté 5 sur 5 étoiles

Superb experience

I recently purchased a fitted kitchen and found the whole service fabulous from the teams calm to plan my kitchen to the face to face meeting we had in store where we were able to look at all the things we had chosen . Alexandra went above and beyond and made the whole experience stress free

1 février 2024
Avis spontané
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Réponse de Homebase - Portishead

Hello Mandie,

Thank you for taking the time to provide feedback on your experience with us. We will make sure to pass your comments to Alex :)

Noté 1 sur 5 étoiles

Picked up items one wasted journey brokenhave…

Picked up items one broken should have been checked before I arrived asked if I could have display shade as I needed 3 shades and the answer was no we can’t sale display items .. I ended up leaving empty handed waiting for my refund now so I can buy items elsewhere… a waste of a journey not happy

15 janvier 2024
Avis spontané
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Réponse de Homebase - Portishead

Hello Jenny,

Thank you for taking the time to leave a review, we're sorry that you were disappointed on this occasion. We try to keep our online stock as accurate as possible but there can be small variances.

Kind Regards

Team Homebase

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