I brought something on the 29.11.24 due to the sale went to return a few of the items due to over buy. However the next day I was refused due to administration which I understand how this works. Howe... Voir plus
Établissement
Changer d'établissement100 Woodgate Drive, Streatham Vale, SW16 5YP London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s taken me two weeks to finally get my hands on this Craig and Rose, Marble Dust paint. I originally ordered it through B&Q on 1 September. The money was taken from my account on the 4 September an... Voir plus
The young man instigated a pleasant but brief conversation( not enough to delay the queue but enough to build rapprt) I asked whether he sold a product he was knowledgeable enough to know exactly wher... Voir plus
Walked in and needed help with laminate flooring with how much I needed. The gentleman gladly helped me with what I required, came home and ordered online, great delivery service also.Was kept informe... Voir plus
À propos de l'entreprise
- Magasin de rénovation
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Magasin de meubles
- Jardinerie
- Magasin de meubles de cuisine
À propos de Homebase - Streatham Vale
Écrit par l'entreprise
Homebase
Écrit par l'entreprise
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Coordonnées de contact
100 Woodgate Drive, Streatham Vale, SW16 5YP, London, Royaume-Uni
- 0345 640 7653
4,1
Bien
112 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 51 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Thank you Junior!
It’s taken me two weeks to finally get my hands on this Craig and Rose, Marble Dust paint. I originally ordered it through B&Q on 1 September. The money was taken from my account on the 4 September and today, Saturday 14 September, I cancelled my order and came to Homebase. Junior, a lovely Brazilian man was professional, attentive and very, very helpful. This is my first visit to the Streatham Vale store and so he was able to quickly locate the paint I’ve been looking for! Thank you toJunior for his excellent service and resolving my paint saga!!
14 septembre 2024
Avis spontané
Very professional
I was served by junior was very professional and helpful very good customers service
13 septembre 2024
Avis spontané
Love Homebase in streatham!
Love Homebase in streatham- use it all the time. Recently bought a collection of flowering plants- great selection.
Staff are always friendly & helpful.
Please don't close!!!! 🤞🤞🤞
6 septembre 2024
Avis spontané
great service by staff
11 septembre 2024
Avis spontané
Excellent service
Items arrived in good time. Well packaged. Good condition. I had to visit the store as one item didn't arrive as I expected and the matter was handled well. By the time I got the call from the store the next day the item was already received. Excellent service
31 août 2024
In stock
Showed online that there was 3 small black lantern in stock at Homebase in Streatham. Took a train all the way only to find that they didn't have it. A member of staff even took me to where it should be but there was none there or anywhere else. Very disappointing. Had to order online to be be delivered to the Catford branch which arrived the next day.
27 août 2024
Friendly and professional staff
JUNIOR at Streatham Vale branch was very helpful while I was shopping for laminate flooring. He offered his assistance and loaded and unloaded my troley with 9 packs of laminate flooring,
which I wouldn't be able to do by myself. Friendly and professional- thank you, Junior.
29 août 2024
Avis spontané
Ordered on Homebase website.
Ordered on Homebase website screws and covers for my new pvc corrugated shed roof.Price was very competitive and no delivery charge.They were delivered on time on the day stated.Excellent.Thank you.
22 août 2024
Fast and Efficient service
Ordered a BBQ for click and collect.
It was ready for collection about 15 mins later.
They then even brought it out to the car for me.
Great service from start to finish!
28 août 2024
Avis spontané
Pretends out of stock so don't have to help find product
Asked a member of staff (woman, dark hair in pony tail, Streatham Vale store, at around 1pm, 27th aug) where moth killer is. She didn't even give me eye contact. Just kept stocking shelf, said she hasn't seen it for ages.. They don't have any.
By the lack of customer service I didn't believe and continued walking around the store til I found fully stocked shelf. Moth killer sprays and cassettes and powders, loads!
If I was a Naive person.. I would of wasted a 20 min trip and walked out believing her!
Don't like dealing with people? ... Or doing basic requirement of your job, change roles!
27 août 2024
Avis spontané
Réponse de Homebase - Streatham Vale
Hi Lewenna,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
I PURCHASED BATHROOM TILES ONLINE
I PURCHASED BATHROOM TILES ONLINE, RECEIVED AN EMAIL STATING THAT MY ORDER WOULD BE READY IN AN HOUR. I THEN RECEIVED A TEXT MESSAGE CONFIRMING MY ORDER IS READY. I TRAVEL TO THE STORE HOURS LATER ONLY TO BE TOLD THE ITEMS ARE NOT IN STOCK.
23 août 2024
Avis spontané
Réponse de Homebase - Streatham Vale
Hi Errol,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Click & collect ready same day
Click & collect available same day, all ready, helpful staff, plenty parking. Pity Homebase no longer local to us.
19 août 2024
Avis spontané
Great service! Above and beyond
The young man instigated a pleasant but brief conversation( not enough to delay the queue but enough to build rapprt) I asked whether he sold a product he was knowledgeable enough to know exactly where it was on the shelf and because he couldn't leave the till, unbeknownst to me he called his colleague on his headset who was waiting for me by the product to help me find the right item. Honestly, felt well looked after by both employees. Fabulous service.
16 août 2024
Avis spontané
The woman was abrupt
The woman was abrupt. She kept calling me hun after being rude. She is a weirdo. It also didn't help that the security was swearing in front of my 12 year old daughter. The woman behind the counter needs retraining.
12 août 2024
Avis spontané
Réponse de Homebase - Streatham Vale
Hi leezey,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured we have shared your feedback with the store management to review further and reach out in contact to you.
Thanks,
Team Homebase
So easy friendly staff…a joy!!!
1 août 2024
Avis spontané
Excellent service
Placed an order for multiple items and was ready to collect less than 30 min later. Friendly, helpful staff too.
27 juillet 2024
Avis spontané
Easy to order and collect
Easy to order and collect, it was waiting for me by the till.
26 juillet 2024
Avis spontané
Went really smoothly even though I…
Went really smoothly even though I wasn't the one to pick up. Excellent service. No problems at all.
20 juillet 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.