Home Leisure Direct Avis 

1 741
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Phil and Duane delivered my new pool table this morning and were brilliant. All done efficiently and everything explained. Whole service from start to finish has been excellent

Noté 5 sur 5 étoiles

Outdoor Signature Pool Table delivered and installed today. Chris and Mark were superb helping to situate the table in the best location to maximise game play experience. Table looks amazing, plays... Voir plus

Noté 5 sur 5 étoiles

Alex, was amazing throughout the whole process, great knowledge and information whilst helping me choose the right pool table for our club. all the way through to delivery and any other questions I ha... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from start to finish, ordered the pool table, and was told estimated date at time of order, kept fully informed of proposed delivery date, and it was even a little earlier than expec... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 741)

163 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

8' Rasson Accura American Pool Table…

shopped around for a Rasson pool table and these guys where defiantly the most helpful and knowledgeable and gave me a great price with tip-top service. Bought and ordered all over the phone, they delivered before the estimated due date and spent several hours setting everything up, making sure all was ok and removed all the packaging too. 100% good service.

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

5 STAR service all the way!!!!!

From the initial enquiry phone call to the installation and handover of our 7ft American pool table, Home Leisure Direct were professional, knowledgeable and delivered flawless customer service. The table is class and is now a centre-piece in our 'Bunker' . Would definitely highly recommend!!! 5 STARS

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

A total breeze to deal with from start to finish.

Charlie from 'Home Leisure Direct' had been great from start to finish. We went to the showroom to have a look at a few of the tables and Charlie was ever so helpful and made it a breeze purchasing the pool dining table. He answered all our questions, and we went away having purchased a 'Signature Chester Pool table'. We were made up with the table but also Charlie's top service.
Overall, the experience with Home Leisure Direct and Charlie was exceptional. Everything went to plan and the chaps who came to fit the table in our dining room explained every step of what they were doing.
The entire process was painless and there was one less thing to worry about seeing that we were moving home!
Thank you Charlie and Home Leisure Direct

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Very Poor customer service, quick to secure sale and take money

Ordered the Signature 7ft Pool Table back in June with a quoted delivery time frame of 5-20 days. Took delivery of the table today and cannot fault the installation team, but the communication from the head office and lack of updates was extremely poor. All they kept saying was still with manufacturers. Even after sending screenshots of the website stating in stock and delivery still saying 5-20 days, there was no rush to try and resolve. Do not believe anything they state on there website about delivery because they are a pack of lies and i wouldn't recommend using Home Leisure Direct unless you are happy to wait for months for delivery and never be kept up to date and having to always do the chasing with nobody actively contacting you to offer updates.

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service & Advice

I visited the Bristol showroom and spoke to Callum. His advice was much appreciated and he was quick to answer follow up questions. The purchase was user friendly and I was fully informed of timescales etc. Installation was very professional and helpful answering questions and offering advice. The quality of the table is (Chester) is impressive and I am very happy with the pool playing experience. My wife is very please with the dinning table conversion. Top Marks!!

6 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

7ft Silver Mist

I’m delighted with my purchase from Home Leisure Direct – the table looks beautiful and is excellent to play on! Sam was extremely helpful when placing my order, providing me with different options and what would work best for me. Great service from the guys when it came to installation as well, overall a job very well done.

6 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Excellent service

Delivery was delayed by a week due to staff being poorly but when it did arrive everything was perfect. Sam & Nathan delivered & installed my new table very efficiently. They set everything up & demonstrated how to level it & look after it. Really nice guys. Thank you, 10/10.

6 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service throughout from the…

Brilliant service throughout from the initial discussion and visit to the showroom and speaking to Jake to the delivery and installation. Really pleased with our pool table and would have no issue recommending Home Leisure Direct. Thank You.

12 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Product and Service

Great looking table, installed quickly and without any fuss by the installation team. Would definitely recommend Home Leisure. Sales team were brilliant too giving all the information needed so I could make a decision on which table I wanted in my own time.

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

An excellent service given

An excellent service given by Home Leisure! Jake in the showroom spent many weeks helping me with the best options which was a great help to get the right pool table. Then delivery was on time with clear communication and Neil & Aaron who fitted the table did a great job without any hassle to me and all rubbish removed. Thank you

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding product, great service.

Our Warwick Pool table has recently arrived and we are so happy with it, has given our bar a real ‘wow’ factor. We visited the Home Leisure showroom at the beginning of the process to try and get some ideas, which was really enjoyable in itself. Jake and the team have been very helpful throughout , offering their knowledge and expertise to help us decide which product would suit our needs best. I would definitely recommend Home Leisure Direct, we will be using them again in the near future.

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Table is great

Table is great, plays like a top class table in any given pool hall or pub. Put the table top on and now it’s a classy looking dining table. Very impressed.

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Hunstman oak and walnut pool table

From the beginning of planing and buying the pool table, I had a great responsive and helpful service.
Ai in regards with the delivery, was even earlier than predicted, by a couple of young but experienced people.
As for the pool table Huntsman Oak and Walnut table, I was over the moon, quality of the table ,the playing and cloth is excellent.I knew the price was a bit higher for me than I was planning initially, but O don't regret choosing this table,is way over my expectations, and being honest, in reality looks far much better than in the pictures.
Callum, thank for you help, and a big thanks for the manufacturer 🙏.
I would recommend with all my heart this table.
Kind regards,

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Signature Table with great service

Neil and James delivered the table during some bad weather but got on with the task quickly and efficiently. They were professional and knowledgeable.

Delighted with the table and it plays great!

12 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

CAN'T FAULT THEM

Everything about this purchase was perfect. From visiting the showroom in Bristol to confirm our selection - to the wonderful delivery guys that took such care and were so helpful offering great advice.
The table, (Chester, in walnut with sage cloth) is an absolute delight to play on, and makes an equally beautiful dining table.
So glad we took the plunge and treated ourselves.

26 août 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus