Phil and Duane delivered my new pool table this morning and were brilliant. All done efficiently and everything explained. Whole service from start to finish has been excellent
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Lisez les avis des autres
Outdoor Signature Pool Table delivered and installed today. Chris and Mark were superb helping to situate the table in the best location to maximise game play experience. Table looks amazing, plays... Voir plus
Alex, was amazing throughout the whole process, great knowledge and information whilst helping me choose the right pool table for our club. all the way through to delivery and any other questions I ha... Voir plus
Fantastic service from start to finish, ordered the pool table, and was told estimated date at time of order, kept fully informed of proposed delivery date, and it was even a little earlier than expec... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.
Coordonnées de contact
Marshacre Lane, BS35 4AL, Elberton, Royaume-Uni
- 01454 413636
- sales@homeleisuredirect.com
- www.homeleisuredirect.com
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Really good company to deal with
Really good company to deal with, from the initial order on the phone to delivery and installation , first class, love the table, looks great and plays great. 100 % recommended!
Great service
Great service, delivered on time and excellent quality table!
Signature Huntsman pool dining table
I ordered a Signature Huntsman (oak and walnut) 7ft pool table with a superfine grey cloth. Delivered within 3 weeks as estimated. The delivery guys were brilliant as well - arrived when they said, quick and efficient setup and lots of helpful advice.
Table plays brilliantly. Cloth is superb. Cushions respond perfectly. And the table looks lovely when not being used.
The overall experience makes the investment worthwhile and am sure we will enjoy for years!
Outstanding.
From my first visit to the showroom to delivery day, I can honestly say my experience with this company has been outstanding.Jake has kept me informed throughout the process and is a credit to Home Leisure Direct. My Pinball machine was delivered today by Chris and James and installed so fast, I was playing it within minutes. Brilliant service and I am in awe of my awesome Pinball machine. These guys are outstanding.
Great showroom visit and Callum was…
Great showroom visit and Callum was very accommodating with all our questions and helped with the final selection of pool table

Réponse de Home Leisure Direct
Beautiful Pinball Machines
Callum at Home leisure direct was so helpful and found me two pinball machines in beautiful condition that I had almost given up trying to find. The process from start to finish was made so easy and I highly recommend using them.
Chris and Jake did a wonderful Job of…
Chris and Jake did a wonderful Job of setting up our pool table. Very polite and efficient and really outstanding communication and thank you again.
Quality table
Ordered and delivered in exactly 4 weeks, table is very well made and plays superbly, table fitters were spot on, everything went really smoothly with no problems

Réponse de Home Leisure Direct
Poor communication
Ordered a signature pool table plus various accessories and upgraded cloth. From placing the order the communication wasn’t great and generally takes a week for a reply to an email which then doesn’t resolve the issue just blames their stock levels, their computer system or other suppliers. Still awaiting cues from an order placed early June when they took full payment. The delivery went well and was very good. (Hopefully the other bits will all be resolved soon) 🤞

Réponse de Home Leisure Direct
Pool coaching session with Ben Flack
I have just finished a 1 day pool coaching session with Ben Flack.
What an amazing experience from start to finish.
Anyone looking to take their game to the next level, speak to HLD and get yourself booked in, you won't regret it.
Many thanks to Ben for his advice, tips and patience throughout the whole day.

Réponse de Home Leisure Direct
Home pool table
Really pleased with my purchase, good quality table and expertly installed. Thanks to Sam for smooth ordering process.

Réponse de Home Leisure Direct
A lot of machines, and still great service!
Have purchased several pinball machines from this company. Currently at 9 machines in total. Great service and fantastic machines.

Réponse de Home Leisure Direct
We dealt with Ben when ordering our…
We dealt with Ben when ordering our kit. Honestly couldn’t meet a nicer guy and of the million questions we asked him, he answered 99% of them on the spot. Any he couldn’t answer were followed up by him within 24h. Honestly, couldn’t be better.

Réponse de Home Leisure Direct
Faultless Service
Ben, Josh and the entire team have been an absolute joy to deal with from start to finish. A very long 6 months + in the making, they’ve stuck with us throughout, always there to offer a pointer, insight or useful trade contact to help us bring a brand new venue to life. We genuinely couldn’t have done it without the support from everybody at HLD.

Réponse de Home Leisure Direct
Great service from start to finish
Great service from start to finish
Pool table ordered, delivered and installed all within 3 weeks
Build quality is exceptional, cloth and cushions topnotch
Thank you Jake and the installation team

Réponse de Home Leisure Direct
Would thoroughly recommend HLD
Neil and Jo were excellent. Got the table in, beautifully set up and in record time too! All at HLD were excellent in the purchase etc too.

Réponse de Home Leisure Direct
Lovely table
Lovely table, arrived just after a week and the fitters put it up in about 45 minutes nice one guys

Réponse de Home Leisure Direct
Tournament Pro Pool Table
I contacted Home Leisure Direct after speaking to a friend who recommended them.
Placed order through sales after speaking to Dan who guided me through the buying/selecting the right pool table for my circumstances.
I was kept up to date with progress and confirmed deliver date.
Table arrived on time delivered by two great guys who installed the table and talked me through some hints and tips on looking after it.The table is a Tournament Pro 7” and it looks great just what I had in mind.
I am delighted with the service I have received and wouldn’t hesitate to use Home Leisure Direct again and indeed recommend them to others.
Well done team and thank you.
Patrick

Réponse de Home Leisure Direct
Just had my pool table delivered and…
Just had my pool table delivered and set up all installed on time delivery guys done great job talked me through every thing for care of table just had my first game couldn’t be happier thanks guys

Réponse de Home Leisure Direct
Great Experience
Our experience started with a phone call with a friendly and knowledgeable advisor. We were invited to the showroom to see and try the pool tables. Excellent one to one service during our visit and we left with a much better idea of what we wanted.
We ordered online and had delivery within 2 weeks.
During that period, Callum kept in contact and answered all of our questions. The installation team were very professional.
The table is fantastic. Can’t fault it.
The only niggle is that we had to settle for a cloth that was in stock to get a quick delivery. The colour we actually wanted had a lead time of 8-10 weeks which is not what it says on the website.

Réponse de Home Leisure Direct
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