Excellent service…I have not received service as good for many years! Friendly and great to be able to support a local business…thank you Kim and the team 😊
L'entreprise a répondu
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Lisez les avis des autres
Customer service. Maddie was brilliant. Gave me all the information I asked for, good communication and very helpful! She even helped with the delay in my delivery even though she had finished wor... Voir plus
L'entreprise a répondu
From first ordering to delivery this was a perfect transaction. The mats are well priced, and although on back order, as they and the fixing pins were out of stock, they were available when advised, o... Voir plus
L'entreprise a répondu
Ordered two wall mats for our horse box to repair the damaged panels. The panels were very reasonably priced, were delivered within a couple of days by reliable company and were as advertised. The del... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de randonnée équestre
- aussi dans
- Écurie
- Fournisseur de produits en caoutchouc
- Magasin d'équitation
- Salle de gym
- Terrain d'équitation
Écrit par l'entreprise
Horsemat Ltd are suppliers and installers of quality stable mats - equestrian matting, matting for horse walkers, grass mats, matting for horse boxes & trailers and paddocks. We also, supply and install many products for kennels, gyms, sports areas, driveways, gateways, car parks, there aren't many scenarios we haven't come across in 20 years! As a small family company, we really pride ourselves on our personal customer service, we set our standards bar at Charles Kingsley's quote "Do as you would be done by" . We believe customer service is in decline and would like you to experience the standard that we would hope for ourselves. We genuinely care about our customers, their requirements and seeing your enquiry all the way through from your vaguest thoughts to the delivery or installation of your mats. Your satisfaction is our motivation, we will never unnecessarily sell you a product that you don't need. We never say that things don't go wrong, but if they do we will do everything in our power to put it right, quickly and efficiently for you. If you need a mat for it Horsemat has you covered with not only great products but fantastic service! We invite everyone to review us, and are enormously proud of and appreciate our Trustpilot reviews.
Coordonnées de contact
The Old Stables, Goldingham, CO10 7ER, Sudbury, Royaume-Uni
- 01787 886929
- sales@horsemat.co.uk
- www.horsematshop.co.uk
5,0
Excellent
948 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Quick and efficient with delivery
Quick and efficient with delivery
Well priced mats and good quality.
18 novembre 2024
Réponse de Horsemat ltd
Thank you so much Nicky for leaving us a great review. We are so pleased you are happy with your mats. #winterready!
Réponse de Horsemat ltd
Thank you for taking the time to leave us a great review, we were delighted to be able to help you with your collection.
Excellent helpful service
Excellent helpful service, my horse’s stable looks great and now there are no more loose mats for nasties to get under and this has made mucking out sooo much easier! Thank you Sophie, Tom and Matt.
13 novembre 2024
Réponse de Horsemat ltd
Thank you very much Emma for taking the time to leave us a lovely review. We are so pleased you are delighted with your fully sealed installation. It was our pleasure to be able to help you.
Provide your horse with comfort
Have been using this company for 15 years. Wouldn’t go anywhere else.
Knowledgeable and friendly staff
15 novembre 2024
Réponse de Horsemat ltd
Thank you Jane for leaving us such a lovely review. It has indeed been 15 years! And you have had all sorts of products from us in this time. As always it is our pleasure to be able to help you. Thank you for being so loyal!
Timely delivery
Quick confirmation of availability, prompt delivery with the correct vehicle and at the advised time.
11 novembre 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a great review. We were delighted to be able to help you again.
Great company!
Great company that i have used previously. They personally went above and beyond to ensure I received my delivery.
4 novembre 2024
Réponse de Horsemat ltd
Thank you for leaving us a lovely review. It has been our pleasure to help you over the last 8 years and we really appreciate your feedback.
Réponse de Horsemat ltd
Thank you for taking the time to leave us a great review, we were delighted to be able to help you.
Good quality and service
Good quality mats and underlay for my muddy gateway, churned up by horses. Delivery was fast and when I rang for some tips on laying the mats I got excellent advice with a fast friendly reply. I'd definitely use this company again.
30 octobre 2024
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a lovely review. We are always happy to offer our advice and are so pleased you are pleased with your mats. Fingers crossed you are now "winter ready!"
Réponse de Horsemat ltd
Thank you Lisa for taking the time to leave us a great review. It is always our pleasure to be able to help you.
Very good communication
Very good communication, prompt delivery. Would definitely use again.
4 novembre 2024
Réponse de Horsemat ltd
Thank you for leaving us a lovely review. We look forward to helping you again in the future.
Always having the stock we need
25 octobre 2024
Réponse de Horsemat ltd
Thank you for taking the time to leave us a great review, we were delighted to be able to help you again.
Really helpful. Good product.
Really helpful, good quick service. The driver persisted in finding us even though it is hard to find at night.
31 octobre 2024
Réponse de Horsemat ltd
Thank you for taking the time to leave us a lovely review. We were so pleased to be able to help you and are delighted that the driver from the network was helpful too!
Great Service
Great selection of mats. Efficient and friendly service & speedy delivery. Highly recommend & would definitely order from this company again in future.
22 octobre 2024
Réponse de Horsemat ltd
Thank you for leaving us a great review, we really appreciate it. We were delighted to be able to help you quickly and look forward to helping you again.
Stable mats
Pleasant company to deal with and good communications. Smooth, trouble free transaction with swift delivery.
28 octobre 2024
Réponse de Horsemat ltd
Thank you for taking the time to leave us a great review. We were delighted to be able to help you.
Great Personal experience.
Great experience with this company. Spoke with them on the phone before visiting and they were extremely helpful. Even provided driving directions which were very useful.
Went over the following day and the personal experience continued, great service, and they even loaded the required mats into my car for me.
Highly recommend.
25 octobre 2024
Réponse de Horsemat ltd
Thank you for leaving us such a great review. It was our absolute pleasure to be able to help you with your collection.
Excellent service would recommend
Excellent service very nice young man fitted the matting really well. Very pleased
11 octobre 2024
Réponse de Horsemat ltd
Thank you for taking the time to leave us a lovely review. Elliot was thrilled to hear you are so pleased with the results of your installation.
great service
17 octobre 2024
Réponse de Horsemat ltd
Thank you for leaving us a great review, we really appreciate it.
Réponse de Horsemat ltd
Thank you so much for taking the time to leave us a great review. It was our pleasure to be able to help and advise you - humour helps us get through the day! We were all impressed with your results for a different application. We look forward to helping you again.
Brilliant service all the way to…
Brilliant service all the way to completion very happy with end result as horses are too
17 septembre 2024
Réponse de Horsemat ltd
Thank you for leaving us such a great review, we love it that you AND your horses are happy with your installation!
Réponse de Horsemat ltd
Thank you for taking the time to leave us a lovely review. It was our pleasure to be able to help you, it's what we do!
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