Even though I bought the unit on-line it was very useful to be able to talk to a technical person first and then a salesperson when I wanted to amend the order
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
All in all, pretty good. Was looking for replacement emergency pull cords but had trouble finding them as a “search” however, after looking up “emergency pull switches”, there was the option to see a... Voir plus
L'entreprise a répondu
The team was very helpful when I set up a new trade account recently, and the items ordered were made available for local collection straight away. Their technical support is also excellent. Would hig... Voir plus
L'entreprise a répondu
Customer service and advice given over several phone calls was amazing, over and above, on the complications of wiring a roller shutter door sensor, very willing to help for a relatively cheap part,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hoyles Electronic Developments Ltd are a family-owned British manufacturer with over 60 years of engineering expertise in door security and access control. Our products are engineered for the real world. Combining precision engineering with practical innovation, we create solutions that are advanced, reliable, and built to last. Designed to Perform. Trusted to Deliver.
Coordonnées de contact
Sandwash Close, Rainford Industrial Estate, WA11 8LY, ST HELENS, Royaume-Uni
- +44 (0)1744 886600
- sales@hoyles.com
- www.hoyles.com
4,9
Excellent
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very impressed
Received wrong item by mistake, but Hoyles corrected mistake Immediately and professionally with no hassle. Would recommend to anyone.
28 mai 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Thank you for your 5* review Michael
Kit was easy to install
Kit was easy to install, arrived qickly and works fine.
26 mai 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Thanks for the great 5*review Leslie :-)
excellent service good product and…
excellent service good product and delivery
29 avril 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Thank you for your 5 star review we appreciate you taking the time to submit feedback, we are pleased you are happy with the product & service you have received from Hoyles.
Quick delivery and good product.
7 mars 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello, thank you for your 5 star review we appreciate you taking the time to submit feedback, we are so pleased you are happy with the service & product you received from Hoyles.
Excellent arrived very quickly
Excellent arrived very quickly, a quality product matched a quality service
Many thanks,
Andy Potts
12 février 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Andrew, thank you for your 5 star review we appreciate you taking the time to submit feedback, we are so pleased you are happy with the service & product you received from Hoyles.
All in all, pretty good..
All in all, pretty good.
Was looking for replacement emergency pull cords but had trouble finding them as a “search” however, after looking up “emergency pull switches”, there was the option to see associated products and listed were replacement cords. That aside, I placed an order and expected delivery in 2-3 days as I’d selected “standard” however, received notification from UPS the same day informing me of a delivery the following day. So, ordered at 12:38 from Hoyles, email from UPS at 14:49. That’s a 2hour 19minutes turn around, pretty impressive. Thank you.
4 février 2020
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello David
Thank you for you great review! We really appreciate your feedback :-)
Very good product good price and very…
Very good product good price and very quick delivery, I would recommend this company
16 septembre 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Gary, thank you for your 5 star review we appreciate you taking the time to submit feedback we are so pleased you are happy with the service & products you received from Hoyles.
Réponse de Hoyles Electronic Developments Ltd
Hello Mark, thank you for your 5 star review we appreciate you taking the time to submit feedback we are so pleased you are happy with the service & products you received from Hoyles.
The Dorwatchers keep our students safe
9 septembre 2019
Avis spontané
Ordered easily delivered next day no…
Ordered easily delivered next day no extra charge.
29 juillet 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Christopher, thank you for your 5 star review we appreciate you taking the time to submit feedback we are so pleased you are happy with the service you received from Hoyles.
Gutted
Made a purchase on 25th. Payment was cleared on the same day. Got confirmation on that day as well. Parcel gets sent on 2nd next month and should arrive on 3rd? The value is over £100 and it qualifies for 2-3 days delivery. Thats 8days(6 working days)... After asking the question why it hasn't been sent the week before I get the best answer ever: we need to order it first. At that point I am speechless. 1st I should have been informed, 2nd no apologies whatsoever, nor compensation, 3rd why sell stuff online you don't actually have. Even AliBaba type of websites don't do that.
2 juillet 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Dear Mike
We are sorry that you have been left disappointed with the service you have received from the team at Hoyles. Please accept our sincere apologies for the issues you have had with your order. We do detail on the website for this particular product that stock levels could be low https://www.hoyles.com/safety/voice-warning-systems/speechpod-pir-voice-warning-system.html . However, clearly our communication has not been satisfactory on this occasion. We have taken your comments on board. For the future we will be addressing how we specify delivery timescales on the website for products such as this, where there may on occasion be a longer than usual delivery timescale. Thank you for taking the time to provide your feedback.
Thank you
Lindsay
Fantastic service
22 mars 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello thank you for your 5 star review we appreciate you taking the time to submit feedback we are so pleased you are happy with the products and the service you received from Hoyles.
Would prefer next day delivery free…
Would prefer next day delivery free with over £1K orders and especially when pay up front. Might be worth selling through Amazon!
Good service though and helpful staff
22 février 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello John
Thank you for your review and comments, we appreciate you taking the time to submit feedback we are pleased you are happy with the products and the service you received from Hoyles. I believe you did receive free delivery just not next day so we will look into offering this for future large orders.
18" Armoured door loop
Ordered 2 x armour plated door link kits via web and was exactly as described and delivered in double quick time - will definitely use Hoyles again.
19 février 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Chris, thank you for your 5 star review we appreciate you taking the time to submit feedback we are so pleased you are happy with the products and the service you received from Hoyles.
Very prompt delivery i am just ordering…
Very prompt delivery i am just ordering 5 for stock. Great product.
10 février 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Stuart we appreciate you taking the time to submit feedback we are so pleased you are happy with the products and the service you received from Hoyles.
Just Perfect!
Perfect! Quick delivery, great communication and as described. Invoice emailed as soon as item was delivered. Couldn't wish for better service. Thank you!
16 janvier 2019
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Hello Arek thank you for your feedback we are pleased you are happy with our products and the service you received from Hoyles.
Réponse de Hoyles Electronic Developments Ltd
Hello thank you for your feedback we are pleased you are happy with our website and the service you received from Hoyles.
Perfect
Perfect, all I need I could get from Hoyles. Good service and also fast delivery.
16 mai 2018
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Many thanks for your feedback we are so pleased you are happy with our website and the service you received from Hoyles.
Very good company to deal with
25 mars 2018
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Thank you David, we appreciate you taking the time to submit feedback.
Really easy to order and a great…
Really easy to order and a great quality item arrived very quickly. Great value for money!
26 février 2018
Avis spontané
Réponse de Hoyles Electronic Developments Ltd
Thank you for your feedback Mr Wade, we are so pleased you are happy with the Keyguard you received from Hoyles.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.