Hughes Insurance Avis 

827
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The operative was very pleasant and prompt when he said he would phone back. He explained everything very well. The insurance quote was actually the cheapest and the extra policy coverage was good too... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed by the knowledge of the agent. He was very helpful and polite. He wasn't at all pushy and explained everything very clearly. I was reassured that my direct debit would be paid o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assurance auto
  2. aussi dans
  3. Compagnie d'assurance aux entreprises
  4. Compagnie d'assurance commerciale
  5. Compagnie d'assurance habitation
  6. Compagnie d'assurance propriétaire
  7. Courtier d'assurances

Écrit par l'entreprise

- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

827 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(827)

543 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No nonsense talk

No nonsense talk. Everything explained. Good price.

10 juillet 2026
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Réponse de Hughes Insurance

Thank you for your great review!

We're pleased to hear that you appreciated our straightforward approach and that everything was explained clearly. Providing a simple, no-nonsense service while offering good value is exactly what we aim for.

We appreciate your feedback and thank you for choosing us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

kind regards, Vicky @ Hughes Insurance.

Noté 5 sur 5 étoiles

Car insurance

Easy to deal with.Straight forward and friendly ,patient agent.

10 juillet 2026
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Réponse de Hughes Insurance

Thank you for your lovely review!

We're delighted to hear that you found us easy to deal with and that our agent was friendly, patient, and made the process straightforward for you. We'll be sure to pass your kind comments on to the team.

We appreciate your feedback and thank you for choosing us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Hughes Insurance.

Noté 5 sur 5 étoiles
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Réponse de Hughes Insurance

Thank you for taking the time to leave us a review! We're so pleased to hear that you found the guidance from our support team to be invaluable.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachael @ Hughes Insurance

Noté 5 sur 5 étoiles

The staff are fantastic very…

The staff are fantastic very professional and attentive to your needs

2 juillet 2026
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Réponse de Hughes Insurance

Thank you for taking the time to leave us a review! We're so pleased to hear that you found our staff to be fantastic, professional, and attentive to your needs.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachael @ Hughes Insurance

Noté 5 sur 5 étoiles

Marion was able to answer any questions…

Marion was able to answer any questions about the policy and very informative

8 juillet 2026
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Réponse de Hughes Insurance

Thank you for taking the time to leave us a review.

We're delighted to hear that Marion was able to answer all of your questions and provide you with clear, informative support. We'll be sure to pass your kind comments on to her, as she'll be pleased to know her knowledge and service made a positive difference to your experience.

We appreciate your feedback and thank you for choosing us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Hughes Insurance.

Noté 5 sur 5 étoiles

I had the experience of speaking to…

I had the experience of speaking to staff in both car insurance and home insurance. Both were very polite, friendly and very helpful. Was really pleased with their customer service and professionalism. Would definitely recommend to others

8 juillet 2026
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Réponse de Hughes Insurance

Thank you for taking the time to share your review.

We are very pleased to hear that you had a positive experience with both our car and home insurance teams

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Hughes Insurance

Noté 5 sur 5 étoiles

Good overall cover

30 juin 2026
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Réponse de Hughes Insurance

Thanks for taking the time to leave your 5 star review and feedback! I'm pleased to hear you were happy with the level of cover offered!

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Hughes Insurance

Noté 5 sur 5 étoiles

Easy to use an all was straight forward…

Easy to use an all was straight forward and clear including payment method

5 juillet 2026
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Réponse de Hughes Insurance

Thank you for your kind review! We're pleased to hear you found everything easy to use, clear, and straightforward, including the payment process. We really appreciate your feedback and look forward to helping you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Hughes Insurance.

Noté 5 sur 5 étoiles

Helpful

Helpful, professional, knowlegeable, friendly

27 juin 2026
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Réponse de Hughes Insurance

Thank you for your 5 star feedback!

We’re really pleased to hear you found our team helpful, professional, knowledgeable, and friendly.

We appreciate you taking the time to share your experience and thank you for choosing us.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Hughes Insurance

Noté 5 sur 5 étoiles

Staff & price

Staff & price. Professional service.

23 juin 2026
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Réponse de Hughes Insurance

Thank you for your kind review! We're delighted to hear you're happy with our staff, pricing, and the professional service you received. We really appreciate your feedback and look forward to helping you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Hughes Insurance.

Noté 5 sur 5 étoiles

Curtis was great

Curtis was great. Professional and informative checked things out for us. Great service

4 juillet 2026
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Réponse de Hughes Insurance

Thanks for taking the time to share your feedback. It is great to hear that Curtis was professional, informative, and checked everything out for you.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Leanne @ Hughes Insurance

Noté 5 sur 5 étoiles

Rosie was very helpful 5 stars …

Rosie was very helpful and courteous as I took out my new car insurance with Hughes made the whole experience comfortable for me 5 stars all the way. Thanks Rosie
Regards Raymond

2 juillet 2026
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Réponse de Hughes Insurance

Thank you for your lovely feedback and the 5-star review!

We're really pleased to hear that Rosie was helpful and courteous while arranging your new car insurance with Hughes Insurance and helped make the whole experience comfortable for you.

Thank for choosing Hughes Insurance.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Hughes Insurance.

Noté 1 sur 5 étoiles

Insurance quote was worth more than the…

Insurance quote was worth more than the vehicle and the sales rep didn’t even try help . Just basically passed it off as that’s all they can do . No change dates or try get a better quote . Pathetic service , used to use Hughes but won’t be anymore

3 juillet 2026
Avis spontané
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Réponse de Hughes Insurance

Thank you for sharing your feedback with us. We're really sorry to hear about your experience with the insurance quote and that the service did not meet your expectations, we aim to provide the best support possible, including exploring options and adjusting details to find the most suitable quote, so it’s disappointing to hear this wasn’t reflected in your interaction.

If you would like to contact the team and we can take a look into this for you.

Kind regards,

Darren @ Hughes Insurance

Noté 5 sur 5 étoiles

Good experience -well done, Hughes

Nice people, very helpful, good service.

1 juillet 2026
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Réponse de Hughes Insurance

Thank you for your kind review!

We're so pleased to hear that you found our team friendly, helpful, and that you received good service.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Hughes Insurance

Noté 5 sur 5 étoiles

Very helpful and made very easy to…

Very helpful and made very easy to purchase

1 juillet 2026
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Réponse de Hughes Insurance

Thank you for your kind review!

We're delighted to hear you found our team helpful and that the purchase process was made very easy for you.

We really appreciate your feedback and look forward to helping you again in the future.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!

Kind regards,
Laura @ Hughes Insurance

Noté 5 sur 5 étoiles

Very pleased with call on Monday

Very pleased with call on Monday
Had the additional issue of changing policy from my deceased husband’s name to my own
All was done quickly and easily
Financially the account was acceptable
S Buchanan

30 juin 2026
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Réponse de Hughes Insurance

Thanks for your 5 star review! We're so pleased to hear that your policy was transferred quickly and smoothly and that the process was made as easy as possible during what must be a difficult time. Our condolences for your loss, and thank you for choosing to insure with us. We truly appreciate your kind words and your support.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards, Kirsty @ Hughes Insurance

Noté 5 sur 5 étoiles

Was happy with quote and person I spoke…

Was happy with quote and person I spoke with was very helpful

21 juin 2026
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Réponse de Hughes Insurance

Thank you for taking the time to leave us a review.

We're delighted to hear that you were happy with your quote and that the person you spoke with was so helpful. Providing friendly and supportive service is important to us, and we really appreciate your kind feedback.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.

Kind regards,
Rachel @ Hughes Insurance

Noté 5 sur 5 étoiles

Professional and very helpful member of…

Professional and very helpful member of staff found me a good deal

27 juin 2026
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Réponse de Hughes Insurance

Thank you for taking the time to leave us a review.

We're delighted to hear that our team provided a professional and helpful service and was able to find you a great deal. Your kind feedback is greatly appreciated and will be shared with the team.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.

Kind regards,
Rachel @ Hughes Insurance

Noté 5 sur 5 étoiles

excellent online service easy to…

excellent online service easy to navigate from go compare.com and it’s quick decision to get a quote with car insurance and you got your policy straight away with no hassle.highly recommend Hughes Insurance

27 juin 2026
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Réponse de Hughes Insurance

Thank you so much for your fantastic feedback! We're delighted to hear that you found the online service easy to navigate and that getting your car insurance quote was quick and hassle-free. Your recommendation means a lot to us.

If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Chris @ Hughes Insurance

Noté 5 sur 5 étoiles

Efficient friendly professional staff

Efficient friendly professional staff. Explained locking system rather than quoting lock BS serial numbers

25 juin 2026
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Réponse de Hughes Insurance

Thank you for your kind words and positive feedback. We're delighted to hear that our team provided you with efficient, friendly, and professional service. It's great to know that the explanation about the locking system was clear and helpful.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Hughes Insurance

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