Home Warranty of America Avis 

My air conditioner stopped working on May 12, 2026 they sent out a guy. He said it was a condenser they said they would pay for the condenser but they wouldn’t pay for any of the things that you have to have done in order to make the condenser work which came to $4700 so for that reason I gave a three.

Customer service was excellent and the issue was resolved quickly. They paid to replace a washing machine that needed to be replaced. Will definitely recommend the company to others.

Tech arrived on time and diagnosed the issue. They are scheduled to return with a new part on Monday or Tuesday.

I have a grandpa age AC and was working pretty stable for years, one day, it was suddenly blowing hot air instead of cold air, I reported to HWA and HWA was sending technician from TIP TOP air inc to fix my AC, the technician was very skillful and he replaced a capacitor and AC is coming back to normal works like a rock, it saves me 10000+ dollars to get a new one, it deserves 5 stars

Janell was customer focused, she was knowledgeable, professional, and integrious.
She also took the time to educate me on the policy. She was the epitome of what Customer Service should be

Kyle answered me all my questions clearly and made the whole process easy. Super responsive and easy to work with Kyle. I would definitely come back. Thanks for the Exceptional service.

Very nice and explained everything to me.

It was a little confusion in our conversation. But it was worked out by Steven. It is being handled by Steven .

They responded promptly and finished the repair quckly.

Still pending completion of job. Technician asked for additional out front costs that where not covered by HWA.

Timely manner in which I got my appt for my issue

Timely response

The friendly employees. Extremely knowledgeable

Friendly, efficient sales representative.

Customers Schedule:
My recent appointment for an electrician through HWA was thwarted by the fact that I, the customer was not a part of the scheduling process. I had to reschedule the first appointment THEY made for me. I was then scheduled another appointment which again I was not included but let it go because I was available on the day and time. I was not happy that I was not a part of the most important part in this process…. SCHEDULING

got the answer to questions I had

quick response and quick proper action. great job

Great service
Tiger explained very clearly what was wrong and he repaired the very quickly

Awesome job

Yes, Adrian was most talented and you should be proud to have him sell your product, after doing business with the last company and their horrible treatment he made my day! Thanks, ps# give a raise LT