The Hyde Group Avis 

Absolutely disgraceful customer service. In process of purchasing shared ownership property. Been told several times we will complete but this has not happened. We are now in temporary accomodation and belongings in storage. No one is helping. First time buyer.

Organisation with sole purpose to extract as much money as possible from leaseholders. Avoid

Very professional on time and good explanation of work being carried out

Very helpfull polite plumber fix the job quickly. Good service

Very quick coming out an job done quickly

Excellent job well done

GREAT BY CHANGING THE BULB AND THE SOCKET IN THE BEDROOM. EXCELLENT.

Excellent work and service; punctuality and adherence to the established schedule.

Japanese knotweed concern – awaiting a response from Hyde

I am a neighbouring private property owner rather than a Hyde tenant. I have raised a concern with Hyde Housing Association regarding Japanese knotweed in connection with 8 Ashlar Place and the potential effect on neighbouring property.

I wrote formally to Hyde explaining the situation and asking what action they proposed to take. To ensure there was a clear record of notification, I sent the letter by recorded delivery and retained the delivery evidence.

At the time of writing, I have not received a substantive response addressing the concerns raised.

I have therefore also brought the matter to the attention of the Royal Borough of Greenwich and the Regulator of Social Housing.

I am not making assumptions about liability or Hyde’s reasons for not responding. I simply believe that when a neighbouring property owner formally raises a potentially significant issue such as Japanese knotweed, it is reasonable to expect the matter to be acknowledged, investigated and answered.

I would be very happy to update this review if Hyde responds and explains what action it intends to take. I hope it does.

£50,000 / fifty thousand pounds, to "update" the CCTV system in a block of flats. This works out to more than £2,000 per camera. Make what you want of this.

The necessity of this update is debatable, and it appears to be a means to increase the service charges.

A very nice young man who explained everything.

The work men did a very good job and they were very quick

Pleasant operative,arrived within specified time good job done

I would have prefered a new letter box as it doesnt close down properly now which will course a draft in winter.
But the repair man was still very polite and nice

A nan came to fix my pipe on the washing nachine but the pipe still
Leaked water into it. Can a hyde plumer come and look at it again.

​I am really pleased with the new bathroom installation in my home. The entire process was smooth, and I didn't have to wait 1 to 2 years to get the work done. The workers were polite, honest, and professional throughout the job, doing a brilliant job fitting the new bathtub and finishing everything properly. Overall, a great experience and excellent service.

Really polite and professional workmen. Eric and Malik.They fitted my new bath and shower. Hard working and courteous. Thank you.

Hyde were excellent from start to finish. Shenka Wildey was our sales representative and was wonderful, helping each step she was involved with, from the property viewings to completion of forms and even the move date.
SRC solicitors who acted on Hydes behalf could have had better communication and been more helpful in addressing some issues we had early on.