Imar was recommended to me so I did not seek alternative quotes. They have not given me any reason to be dissatisfied nor have they done anything exceptional; not that I would expect them to. Indeed... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We would just like to leave a review here as this is our first time getting a broker for insurance purposes. We have been dealing with John Barbera and his knowledge and attitude towards helping u... Voir plus
L'entreprise a répondu
Joshua really went out of his way for me. I was starting work as a subcontractor for a company and needed insurance on very short notice. He called me up after hours to help me and get everything so... Voir plus
L'entreprise a répondu
The renewal process is very easy. It doesn't take long and I don't have to submit lengthy application forms every year as long as my business has not changed substantially. Customer service is very go... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At imar, we understand the unique risks and challenges that come with being a tradie in Australia. That's why we have been dedicated to providing top-notch insurance services to tradies across the country for over 35 years. Our reputation as the best in the business is built on our commitment to finding the right insurance coverage that perfectly suits your business, regardless of your trade. We don't just sell insurance policies, we take the time to understand your business and tailor our services to meet your specific needs. At imar, we pride ourselves on being more than just an insurance broker; we are your trusted mate. We offer expert advice and are always available to answer any questions you may have. If you ever need to make a claim, we'll be there to support you every step of the way. We know that choosing the right insurance can be overwhelming and confusing, which is why our team of experienced tradie brokers are here to help. We'll take the time to explain your options and help you make an informed decision that gives you peace of mind. So, whether you're a carpenter, electrician, builder, or any other type of tradie, we've got you covered. Visit our website at www.imar.com.au or call 1800 284 627 to speak to one of our friendly brokers today.
Coordonnées de contact
4,4
Excellent
604 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Imar haven’t been to bad
Imar haven’t been to bad. They seem to take a long time to get back to you.
14 janvier 2026
Réponse de imar Insurance
Thank you for taking the time to share your experience with Imar. We truly value your feedback as it helps us identify areas where we can improve and provide better service to our clients.
We apologise if there have been delays in our response times. We strive to deliver prompt and efficient service, and we understand how important timely communication is for our clients. We are actively working on improving our processes to ensure that we can respond to enquiries more quickly and effectively moving forward.
Helpful & Efficient
Support in answering questions was timely, and managed to get an required insurance for a contract in place very quickly
16 janvier 2026
Avis spontané
Réponse de imar Insurance
Hi James, thank you for your kind words! We’re delighted to hear our team provided timely support and quickly secured the insurance you needed. We appreciate your business and look forward to assisting you again in the future.
A clear I’d on credit card debits. Hard to identify which policy is coming from
You couldn’t find my policy when I rang
8 janvier 2026
Réponse de imar Insurance
Hi Robert, thank you for your feedback, and we sincerely apologise for the inconvenience caused by the unclear identification of your credit card debit and the difficulty in locating your policy. A member of our team will contact you shortly and we will prioritise resolving this matter for you.
Waited to be put through for 25 mins…
Waited to be put through for 25 mins then told nobody available & they would ring back sometime tomorrow!
15 janvier 2026
Réponse de imar Insurance
Hi Derek, thank you for sharing your feedback, and we sincerely apologise for the inconvenience caused by the long wait time and delayed response. We understand how frustrating this experience must have been.We’re pleased to confirm that a member of our team has reached out to assist you and resolve this matter promptly.
Very easy to deal with and helped me…
Very easy to deal with and helped me get my insurance sorted within a day which is amazing.
14 janvier 2026
Avis spontané
Réponse de imar Insurance
Hi Will, thank you for your feedback! We’re delighted to hear that you found our service easy to deal with and that we helped you sort your insurance quickly. We appreciate your support and look forward to assisting you again in the future.
Extremely happy choosing imar…
I am extremely happy choosing imar Insurance for my business insurer. They have been very honest and easy to deal with, extremely helpful and diligent following up on my questions. I would absolutely recommend them to anyone looking for a great insurance provider.
8 janvier 2026
Réponse de imar Insurance
Thank you so much for your feedback! We’re happy to hear that you are happy with your decision to choose imar Insurance as your business insurer. Honesty, helpfulness, and diligence are values we pride ourselves on, so it’s fantastic to know that these qualities have made your experience a positive one.
We are grateful for the trust you’ve placed in us to protect your business. If you ever have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help!
Excellent, prompt, professional service
We dealt with Elijah and he was excellent! Professional, extremely prompt with all communication (phone calls, SMS and emails) and there was a genuine warmth, friendliness and humour to his service - such a rare combination!!
Our insurance request was resolved quickly and efficiently.
Highly recommend the company if Elijah represents their service.
2 janvier 2026
Avis spontané
Réponse de imar Insurance
We’re thrilled to hear about your experience with Elijah. At Gallagher, we aim to provide professional, prompt, and personable service, and it’s wonderful to know Elijah delivered on all fronts.
We’re so pleased that your insurance request was resolved quickly and efficiently. Your feedback means a lot to us, and we’ll be sure to share your kind words with Elijah .
Thank you for choosing Gallagher, and we look forward to assisting you again in the future.
Réponse de imar Insurance
Thank you for your kind feedback! We’re delighted to hear that you are receiving consistently professional service - it's what we aim to provide. If you need further assistance, please don’t hesitate to reach out.
Easy renewal
19 décembre 2025
Réponse de imar Insurance
Thank you for your kind feedback! We’re pleased to hear that renewing your insurance was easy. Providing no-fuss service is always our goal. If we can help with anything further, please don’t hesitate to reach out.
Réponse de imar Insurance
Thank you for your kind feedback! We’re delighted to hear that our service was prompt and friendly! Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
Simple and fussy free 👍
16 décembre 2025
Réponse de imar Insurance
Thank you for your feedback! We're so pleased to hear that you found our processes simple. If there’s anything we can do to assist you further, don’t hesitate to reach out.
Faye Pula was quick to respond to our…
Faye Pula was quick to respond to our needs for varied insurances. Would recommend to anyone looking to reach out.
19 décembre 2025
Avis spontané
Réponse de imar Insurance
Thank you so much for your kind words and recommendation We're thrilled to hear that Faye Pula was able to assist you promptly with your insurance needs. At Gallagher, we strive to provide tailored solutions and exceptional service to all our clients. If there's anything else we can help you with, please don't hesitate to reach out. We truly appreciate your support
Okay I got my quote
9 décembre 2025
Réponse de imar Insurance
Thank you for taking the time to share your feedback. Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
The process was easy and very…
The process was easy and very straightforward, Very good communication and answered all my questions I rate them very highly.
18 décembre 2025
Avis spontané
Réponse de imar Insurance
Thank you for your wonderful review! We're delighted to hear that you found the process easy and straightforward. Clear communication and addressing all your questions are priorities for us, so it's great to know we met your expectations. Your feedback means a lot to us, and we're here to assist you whenever you need.
Friendly and very helpful advice
Friendly and very helpful advice for someone that is just starting out and did not have a clue about what they were looking into. I was helped through every step and kept up to date with the progress through out the whole process.
12 décembre 2025
Avis spontané
Réponse de imar Insurance
Thank you so much for your kind words We truly appreciate your feedback and are thrilled to hear that you found our advice friendly and helpful. At Gallagher, we pride ourselves on delivering exceptional service and guiding our clients every step of the way. It’s wonderful to know that we could assist you as you were starting out and keep you informed throughout the process. If you ever need further assistance, we’re always here to help
5 star ⭐️ superstar
My experience with Joshua was exceptional and truly professional.
I was in a precarious position with an urgent commercial lease which required a certificate of currency within 7 days, Joshua made it happen in less than 24 hours.
Dealing with Josh was an absolute pleasure. He went above and beyond to resolve my stressful situation with ease and giving me a peace of mind.
Keep up the awesome 🤩 work legend
Mark Cactused Landscapes
12 décembre 2025
Avis spontané
Réponse de imar Insurance
Reply to Review:
Thank you so much for your fantastic feedback We’re delighted to hear about your exceptional experience with Joshua. At Gallagher, we strive to go above and beyond for our clients, and it’s wonderful to know that Joshua was able to assist you so efficiently and provide peace of mind during a stressful situation. We’ll be sure to pass on your kind words to him. If there’s anything else we can help you with, don’t hesitate to reach out. Thanks again for your support
Above and beyond and great communication!
Joshua with AJG was fantastic. I called with minimal time before we headed overseas needing to arrange a business travel insurance policy. Overall this policy was not huge dollar amount but Joshua went above and beyond to make sure it was quoted and sorted before we left. He communicated fantastically throughout the process and I wad always in the loop as it progressed. I would not hesitate to recommend Joshua and the AJG team.
11 décembre 2025
Avis spontané
Réponse de imar Insurance
Reply to Review:
Thank you so much for your wonderful feedback We’re thrilled to hear about your positive experience with Joshua and the team at Gallagher. It’s great to know that Joshua was able to assist you so efficiently, even with limited time, and ensure your business travel insurance was sorted before your trip. We’re proud of the care and dedication our team provides, and we’re so glad Joshua’s communication kept you informed every step of the way. Your recommendation means the world to us, and we’re always here to help whenever you need. Safe travels
IMAR has always helped us find the best…
IMAR has always helped us find the best insurance for our family business. We were with IMAR from 2011, and in 2019 my husband had a work injury that left him unable to work for two years. IMAR handled the claim, and everything went smoothly throughout the entire period.
Two years ago, my husband lost his credit card on the day we went on holiday, so we had to block it. We didn’t realise the insurance payments had stopped because of this, and the policy was eventually cancelled. At that point, I decided to try another broker. After two years with the other company, our premium increased from more than 25%.
We decided to return to IMAR, and this time Bianca assisted us. She was professional, efficient, and incredibly patient in helping us secure the best insurance for our needs. We are very happy to be back with IMAR and highly recommend their services.
1 décembre 2025
Avis spontané
Réponse de imar Insurance
Reply to Review:
Thank you so much for sharing your experience with IMAR and for your kind words We’re honoured to have been able to support your family business since 2011 and assist during challenging times, such as your husband’s work injury. It’s wonderful to hear that everything went smoothly with the claim process back then.
We’re truly sorry to hear about the challenges you faced with your previous broker, but we’re delighted that you’ve decided to return to IMAR. Bianca is an exceptional member of our team, and we’re so pleased to know she provided professional, efficient, and patient service to help you secure the best insurance for your needs.
Your recommendation means the world to us, and we’re thrilled to have you back with IMAR. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your trust and support
I have asked several times for quotes…
I have asked several times for quotes on vehicles and wanted to update policies with no response.
We have also never had our Carpentry Australia discount apply to any of our policies over the last few years despite asking several times about it and you continue advertising this on the website.
4 décembre 2025
Réponse de imar Insurance
Thank you for bringing these concerns to our attention. I sincerely apologise for the lack of response to your requests and for the ongoing issue with your Carpentry Australia discount not being applied. This is not the level of service we aim to provide.
We have attempted to call you via phone and email. If you would like to discuss this further please contact us.
Thank you for your patience.
Réponse de imar Insurance
Thank you for your kind feedback! We’re delighted to hear that our team was able to assist you. Providing seamless and tailored service is always our goal. If you need further assistance, please don’t hesitate to reach out.
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